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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,382 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,382 reviews
May 03, 2025
Krystal Gipson, has been wonderful to work with. She is very prompt at getting back to you. She is very knowledgeable about my car. She is very helpful! She is very prompt at getting back to you. She is very knowledgeable about my car. She is very helpful! More
by mmjmoss
Verified CustomerEmployees Worked With
May 03, 2025
Took the car to another dealership we usually work with out of town. They ran diagnostic and identified a sensor which needed replacing. Part would take two days i had to get back to dfw for a meetimg. Saw out of town. They ran diagnostic and identified a sensor which needed replacing. Part would take two days i had to get back to dfw for a meetimg. Saw the reviews on this dealership amd figured i would give yall a try as your closer to where we now live. Got quoted 1800 for an issue that was not there the day prior. I have a certified vehicle with warranty and this was supposedly not covered. Asked for pictures and got sent pictures of a black car (my car is white). Took the car back and took it to our old dealership. They checked the issue we got quoted for and it was not a problem. They replaced the sensor and had to tighten and put pieces back together because when we got our car back it wasnt fully put back together properly. Sensor got put in and car runs great now. They also ran the smoke test yall claimed our car failed and no issues were found. More
by Carguy62
Employees Worked With
May 02, 2025
A great dealership to do business with I highly reccomend James Wood Motors for your new car purchase. James Wood Motors for your new car purchase. More
by coachkronenberger
May 02, 2025
Answered all our questions! They were very friendly and helpful. Took great care of us and our wants They were very friendly and helpful. Took great care of us and our wants More
by pamswilliams57
Employees Worked With
May 01, 2025
Landon worked very hard to find exactly what I wanted. He went over and above what I have expected to find my car. He went over and above what I have expected to find my car. More
by murphyrobertr
Employees Worked With
May 01, 2025
Our experience buying a new car at James Wood dealership was beyond excellent. Our salesman Hunter Helm was very courteous and professional and made our buying experience successful in finding the right ca was beyond excellent. Our salesman Hunter Helm was very courteous and professional and made our buying experience successful in finding the right car for us. The finance person also worked with us finding the price we were very comfortable with. We will definetly recommend this dealership to anyone looking to buy new or pre owned cars and trucks. More
by dwilliams3w
Employees Worked With
April 30, 2025
James Wood GMC service department is amazing. Shawn and the mechanics are very knowledgeable, polite and friendly. Shawn lets you know how things are going while you wait and is honest on what n Shawn and the mechanics are very knowledgeable, polite and friendly. Shawn lets you know how things are going while you wait and is honest on what needs to be repaired. We will only take our truck here for oil changes and repairs. Thank you for taking great care of us. More
by poorehouse2
Employees Worked With
April 30, 2025
Clay was amazing and handled everything very quickly. I would defiantly return to purchase another truck. I would defiantly return to purchase another truck. More
by wcross0
April 30, 2025
Print and fast service that fulfilled our needs clean and friendly staff assisted us in a timely manner. friendly staff assisted us in a timely manner. More
by rdg4955
April 30, 2025
Excellent + dealership in sales and service. Excellent + dealership in sales and service. Excellent + dealership in sales and service. Excellent + dealership in sales and service. Excellent + dealership in sales and service. More
by OAS41A
Employees Worked With
