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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,938 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,938 reviews

April 08, 2023

Always great service. Shawn is the best! On time and my car always come ba c k clean More

by BBEARCAT915
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amanda Williams
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Buick GMC Decatur. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 08, 2023

Everyone that I dealt with was professional and as helpful as they could be. The sales personal were friendly. More

by kd5qzs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Williams, Amanda Williams
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 08, 2023

Tyler was very thorough and accommodating. He made sure to understand what I was looking for. More

by jyovanovitch
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate the kind words about Tyler. I look forward to seeing you again in the future! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 08, 2023

We always receive excellent customer service if we call or if we come in for service More

by PATFRANK_10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian, Amanda Williams
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 08, 2023

Quick scheduling. Called on Tuesday and got a Wednesday morning appointment. Work was complete and I was on the road before noon. More

by JDnTX
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Christina.
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 08, 2023

Steve was a great guy. Best truck purchasing experience ever. Would recommend James wood to anyone. More

by joeclary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Williams
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 08, 2023

This is the 4th car that I’ve purchased from James Woods with Karen Pattison! She is absolutely the best! More

by stonetonig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison, Ruben Cantù
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 08, 2023

Good service and started to work at appointed time. All dealerships I have been to have a problem with washing cars in a timely manner. Vehicle was at car wash for 30 minutes and still wasn’t washed. More

by glennandlisa2
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Recommend Dealer
Yes
Employees Worked With
NA
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing James Wood Chevrolet Buick GMC Decatur's Service Department. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 08, 2023

Placed our Tahoe at James Wood Decatur, Texas for routine maintenance. Our professional Service Advisor Mr. Bryan Stanley greeted me by Name, smile and a handshake. We reviewed the items on my list and I w More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 08, 2023

Awesome product. Knowledgeable friendly sales staff. We went thru the paperwork process effortlessly. A pleasant experience all around. Shelly went above and beyond t More

by dmbkeller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly,R
Apr 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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