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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,837 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,837 reviews
Verified Customer
April 08, 2023
Quick scheduling. Called on Tuesday and got a Wednesday morning appointment. Work was complete and I was on the road before noon. Called on Tuesday and got a Wednesday morning appointment. Work was complete and I was on the road before noon. More
by JDnTX
Employees Worked With
Christina.
April 08, 2023
Good service and started to work at appointed time. All dealerships I have been to have a problem with washing cars in a timely manner. Vehicle was at car wash for 30 minutes and still wasn’t washed. All dealerships I have been to have a problem with washing cars in a timely manner. Vehicle was at car wash for 30 minutes and still wasn’t washed. More
by glennandlisa2
Employees Worked With
NA
April 08, 2023
Placed our Tahoe at James Wood Decatur, Texas for routine maintenance. Our professional Service Advisor Mr. Bryan Stanley greeted me by Name, smile and a handshake. We reviewed the items on my list and I w maintenance. Our professional Service Advisor Mr. Bryan Stanley greeted me by Name, smile and a handshake. We reviewed the items on my list and I was off. After carefully resurfacing our front brake rotors, tightening up the emergency brake pedal, performing an Oil, Filter and Tire Rotation, our car was washed and made ready for pickup. Mr. Stanley called me to advise she was ready to go. I enjoy the personal service we receive at James Wood, Decatur, Texas. More
by robcox15
Employees Worked With
Bryan Stanley
April 08, 2023
Awesome product. Knowledgeable friendly sales staff. We went thru the paperwork process effortlessly. A pleasant experience all around. Shelly went above and beyond t Knowledgeable friendly sales staff. We went thru the paperwork process effortlessly. A pleasant experience all around. Shelly went above and beyond to help us in all areas. Would recommend this place to everyone. A very pleasant experience. A special thank you to all. More
by dmbkeller
Employees Worked With
Shelly,R
April 07, 2023
We had an appointment for an oil change and tire rotation. It took two hours to complete. In the time we waited, at least 4 other customers came in and left. What happened?????? rotation. It took two hours to complete. In the time we waited, at least 4 other customers came in and left. What happened?????? More
by vgbiel
Employees Worked With
Andrew
