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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,837 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,837 reviews
April 19, 2023
Very calm and not pushy- way it’s supposed to be for all sales folks sales folks More
by admin23
Verified CustomerEmployees Worked With
Other Employees :
Finance dude young man can’t remember his name
April 12, 2023
Great place to do business It was a very smooth process. They had the truck I was looking for and we made a deal They had the truck I was looking for and we made a deal More
by bulldawgelectric
Employees Worked With
April 10, 2023
Svc team is inattentive to details. Made appointment, explained concerns n what I was hoping to have checked. Dropped car off Thu at 3:30pm. On day of svc (friday), called to check stat Made appointment, explained concerns n what I was hoping to have checked. Dropped car off Thu at 3:30pm. On day of svc (friday), called to check status n clerk mentioned my appt for an ‘oil change’ - this was not reason for appt (mentioned car was driving rough n i wanted it checked to see if anythg was wrong - maybe shocks or alignment; asked to have brakes checked too). Talked w svc rep agn and went over svc request. He said shocks were fine, brakes were fine and they were doing multi-point svc check at that time. This was at noon Friday. I told him that we would be there to pickup car at 2:30pm…he replied that would be perfect. We arrived at 2:40pm - car was not ready. Rep said would be ready ‘soon’. We waited another hour before car was finally ready. Ran into a friend of mine while waiting. She had brought her car in that day with no appt and her car was ready n she was able to leave before my car was finished. Not sure what the point is of having made an appt if ppl who bring car in same day and wait receive priority. I used to like this svc dept, they were always friendlier and seemed to care - even washed your car each time - not anymore. I will not be bringing my car here agn. Big disappointment. More
by jhunter6262
Employees Worked With
Unknown
April 09, 2023
The sales associate Karen Patterson, was very professional and practical. Kept me informed through out the ordering process no matter if the information was positive or negative. She was honest a professional and practical. Kept me informed through out the ordering process no matter if the information was positive or negative. She was honest and for that alone. I would purchase from this dealership again and would highly recommend it to my friends family and co-workers. More
by mwalker991
Employees Worked With
Karen Patterson
