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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,837 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,837 reviews
April 28, 2023
We had driven from Vernon to see a vehicle that we viewed on line. Thomas (Sales Rep) was courteous and very professional. He showed my wife and I several vehicles; when the original vehicle we viewed was on line. Thomas (Sales Rep) was courteous and very professional. He showed my wife and I several vehicles; when the original vehicle we viewed was smaller than we expected. All people involved in the process were very helpful. More
by theprices0
Verified CustomerEmployees Worked With
Thomas Lynch - Sales Rep
April 28, 2023
Great overall experience! Rocco was a pleasure to work with and made the buying experience quick and easy. Rocco was a pleasure to work with and made the buying experience quick and easy. More
by patrickanderson
Employees Worked With
April 28, 2023
The whole process was so quick and smooth. We couldn’t have asked for a better experience. Clay was very helpful and guided us through the process. Truly was the quickest car buying process we We couldn’t have asked for a better experience. Clay was very helpful and guided us through the process. Truly was the quickest car buying process we’ve ever had. Thank you Clay! More
by ltucker4
Employees Worked With
April 28, 2023
Great job everyone Sales to finance did a terrific job getting me in and out the door easily getting me in and out the door easily More
by kelly.dykes
Employees Worked With
April 28, 2023
They are always responsive and show they appreciate my business. The attention to detail for good service and customer attentiveness is a model for dealerships. business. The attention to detail for good service and customer attentiveness is a model for dealerships. More
by JJONES940
Employees Worked With
Other Employees :
Shawn Hooe
April 27, 2023
We have purchased over 25 vehicles from James Wood, Decatur. Karen Pattison is the reason we continue to return. Her superior customer service and attention to detail is unsurpassed. She always keeps u Decatur. Karen Pattison is the reason we continue to return. Her superior customer service and attention to detail is unsurpassed. She always keeps us informed and has the vehicled detailed and ready to go when we arrive to close the deal. The finance department is great to work with no hassles, friendly and takes care of business professionally. Great dealership. More
by slanders0
Employees Worked With
April 26, 2023
I drive 25 miles to go to his specific dealer for my oil changes (and anything else) because the service is always so much better then the one about 2 miles from my house. changes (and anything else) because the service is always so much better then the one about 2 miles from my house. More
by DC1988CC
Employees Worked With
Christina
