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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,603 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,603 reviews

May 14, 2025

Always happy to help when I walk in. Always a smile on Christal’s face. More

by RLOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane in service
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May 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your positive feedback about your experience at James Wood Chevrolet Buick GMC Decatur. It's great to hear that Christal has made such a wonderful impression on you! We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2025

This was my first experience with James Woods. Clay my sales representative was the most patient and honest salesman that I have ever dealt with. Will highly recommend Clay Estes for any automobil More

by Cooking85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reuben
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May 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear about your positive first experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Clay provided you with such exceptional service. I truly appreciate your recommendation, and we look forward to assisting you with any future automobile needs. Safe travels, and see you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2025

Great communication and quick turnaround on service. Would definitely use them again if I needed a problem fixed with my car. More

by CLARKKENT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Clark! We're thrilled to hear that you had a positive experience with our communication and quick service at James Wood Chevrolet Buick GMC Decatur. We appreciate your trust in us and look forward to assisting you again if you need any help with your vehicle in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 13, 2025

A fantastic transaction! I found the truck online while living four hours away. Chris, the sales rep was great when I asked for more photos to be sent to me as I didn’t wa More

by davidgenebarnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, David! We’re thrilled to hear that you had a fantastic transaction with us at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Chris was able to assist you and provide the information you needed before making the trip. We hope you’re enjoying your new truck and look forward to seeing you again in the future! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2025

Enjoyed my dealer in sales department! Service not happy with they had no parts for my 2000 Corvette!! Could t work on the car More

by HUMMV1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coalby Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. We appreciate hearing that you had a positive experience with our sales department at James Wood Chevrolet Buick GMC Decatur. I understand your concerns regarding the lack of parts for your 2000 Corvette in our service department. Please feel free to reach out to us directly so we can discuss this further and assist you in any way possible. Your satisfaction is important to us, and we’re here to help! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 12, 2025

Excellent customer service, They go out of the way to help in the car buying process. More

by paulaannehall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Paula! We're thrilled to hear that you had an excellent experience with us at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing top-notch customer service and making the car buying process as smooth as possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 12, 2025

Great experience! Everyone was very courteous, and it was a very quick and easy process. More

by nkrosas1088
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team prides itself on being courteous and ensuring a quick and easy process for our customers. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 12, 2025

5th purchase at James Wood. James Wood and Karen are awesome! They make the car buying experience so easy. More

by dunkff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had another great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Karen made the car buying process easy for you. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 11, 2025

I appreciate the quick scheduling and time it took to complete the task. Kyle was thorough with his explanations father the procedure and what was required More

by ASINGLETON57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in the Service department
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May 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm glad to hear you had a positive experience with Kyle at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide thorough explanations and timely service. We appreciate your feedback and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 10, 2025

Never pressed by the sales staff. Very easy purchase experience. I highly recommend this dealer More

by cyndi.hope122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Cyndi! We’re glad to hear you had an easy purchase experience at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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