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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,603 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,603 reviews
May 17, 2025
Exceptional experience with Clay and Brandt at Hames Wood Chevy in Decatur TX. Very thorough, knowledgeable, and professional. Both worked hard to locate the exact vehicle I was looking for and got me the be Chevy in Decatur TX. Very thorough, knowledgeable, and professional. Both worked hard to locate the exact vehicle I was looking for and got me the best deal on the vehicle. More
by Scott vick
May 17, 2025
this is the second vehicle that I have purchased through Karen. she makes the process easy and painless. very pleasuable experience compared to other dealerships I've worked with. Karen. she makes the process easy and painless. very pleasuable experience compared to other dealerships I've worked with. More
by patterson.cm
Verified CustomerEmployees Worked With
May 16, 2025
I came across this website and they said they don't do any add on of extra erroneous charges like most dealerships do and the cost of a vehicle goes way up. I was very pleased with the entire experience a any add on of extra erroneous charges like most dealerships do and the cost of a vehicle goes way up. I was very pleased with the entire experience as I even waited an extra three months to finally make a decision of the dream truck we wanted. James Wood Motors had all makes and models and I was very particular in the model and style to meet our needs. So, I browsed and browsed and finally found one. Our salesman, Mr. Clayton Estes was very professional and patient with myself and my wife, he worked hard on what we were looking for. He wasn't pressuring like most other salesman and believe me, we have bought many vehicles in our careers. Also, he did all the prepping and was a quick purchase and even fed my pup dog "Sparky". He kindly gave his lunch to her and she was very happy with the Dealership. We even drove out of state from New Mexico to Decatur, TX to purchase our needs, approximately 730 miles. The deal was great, and I truly believed we save about close to $8-9k if we went to other dealerships around our 300-mile radius of hometown. Thank you and we are extremely satisfied, and I would recommend to all my friends and family and more importantly anyone looking for a great deal on sales, prep, selection and overall experience. Darwin's and Sparky from New Mexico More
by donovan.darwin
Employees Worked With
May 16, 2025
It is always a great experience buying my trucks from James Wood Motors in Decatur. James Wood Motors in Decatur. More
by dmckinney4
May 16, 2025
This is our 4th James Wood purchase from Cathy Spurgeon. We think that says it all!! We think that says it all!! More
by maryanncopas
May 15, 2025
I was met by Dason as I pulled into the service bay. He was very quick to gather the info he needed and a pleasure to speak with that morning. I was waiting for my vehicle, he instructed me where to fin He was very quick to gather the info he needed and a pleasure to speak with that morning. I was waiting for my vehicle, he instructed me where to find the waiting room and made sure I had internet access. They did a great job and it was quick. I had my oil changed and tires rotated. Quick and easy paying for the service. More
by CD
May 15, 2025
I custom ordered a new Suburban from James Wood. The experience could not have been better. Clay Estes, my sales associate, was attentive to all my needs, very professional and not pushy. Easy peasy The experience could not have been better. Clay Estes, my sales associate, was attentive to all my needs, very professional and not pushy. Easy peasy - highly recommended. Best car buying experience ever. Did I say the Suburban is perfect too? Chevy has knocked it out of the park with this one. More
by ldcdds
Employees Worked With
May 14, 2025
Shawn did an outstanding job, again. Very efficient and on top of his game. Thank you. Very efficient and on top of his game. Thank you. More
by rustate
Employees Worked With
May 14, 2025
From sales to service it's always top notch! They seem to get it right in all departments They seem to get it right in all departments More
by dawglb76
