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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,575 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,575 reviews

June 05, 2025

Cost 2700 to fix my 2015 GMC 2500 for 2 kohl’s two centers and they took off death tank that was not needed and then truck stopped. Had it towed then y’all want another 7000 to fix it not happy at all More

by penningtonair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason service department
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June 04, 2025

Start to finish, the process was straightforward. The sales and finance teams were honest, friendly and enjoyable to work with. More

by chelsiway
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantu
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Jun 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We are thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was straightforward and that our sales and finance teams made the process enjoyable for you. We appreciate your kind words and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 04, 2025

Easy to work with. Fast service. No hidden fees or costs. Do what they say. More

by lar414rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We appreciate your kind words about your experience at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found our service fast and transparent. We strive to uphold our promises and provide a seamless experience for our customers. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 03, 2025

I set up an appointment with Shawn earlier in the week. Showed up on time and he took it from there. Took care of what needed to be done - oil change and tire rotation. I drove in around 7:15am and was More

by STAN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Shawn provided you with prompt and efficient service during your oil change and tire rotation. We appreciate you taking the time to share your feedback and look forward to welcoming you back for your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 03, 2025

It was a very nice experience buying from James Wood. Derek made the buying process so easy. I would definitely recommend Derek at James Wood. More

by sandra_wilson94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Sandra! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Derek made the buying process smooth for you. Your recommendation means a lot to us. We look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 03, 2025

Everyone was super friendly and handled my truck service professionally and in a timely manner. More

by JWRIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
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Jun 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you had a positive experience with the service team at James Wood Chevrolet Buick GMC Decatur. Timeliness and professionalism are our priorities, and it's great to know we hit the mark. We appreciate your support and look forward to seeing you next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 03, 2025

Bought 2 HUMMER EV's from here. Given the distance (Chicago) Jeff and Hunter were amazing and took care of everything quickly. Cars arrived just last week and everything is beyond m More

by Giuseppe G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Giuseppe! We're thrilled to hear that you had such a positive experience purchasing two HUMMER EVs from James Wood Chevrolet Buick GMC Decatur. It's great to know that Jeff and Hunter provided exceptional service and made the process efficient for you. We appreciate your kind words and look forward to serving you again in the future! Enjoy your new vehicles! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 03, 2025

Mr. Landon East is the BEST! I will let anyone needing a vehicle to go see him at James Wood! I really enjoyed my experience at James Wood! More

by sanjuanitatabares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben 5 stars
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Jun 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear about your positive experience with Landon at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and I appreciate you sharing your thoughts. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 02, 2025

Always pleased with the Decatur GMC team, and they outdid themselves again. First service on my new Elevation: Handled quickly, professionally, and always friendly. Thanks again - . More

by ericjbuttner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you're always pleased with the James Wood Chevrolet Buick GMC Decatur team and that your first service on your new Elevation was handled quickly and professionally. Your kind words and feedback mean a lot to us. We look forward to seeing you again for your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 02, 2025

The service has always been top notch and the people are always friendly. I would recommend them to anyone. More

by JB76073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you consistently experience top-notch service and friendliness at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we appreciate your support. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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