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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,301 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,301 reviews

April 10, 2025

Everyone was on the ball to communicate the status of the service visit the whole time I was there. Pretty clear on next services needed. More

by dwhawkins
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! It's great to know you had a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Communication is key, and we're glad that we could keep you informed during your service visit. We look forward to seeing you again for your next services! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 10, 2025

Fast and efficient service. Everyone was very courteous and helpful. Went over the service recommendations and when to service again based on my usage. More

by robsimp
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mayfield
Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you received fast and efficient service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being courteous and helpful, and we’re glad you felt supported with your service recommendations. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 10, 2025

So easy to deal with. She had everything setup and ready to go. She was very helpful in walking me through how to use everything on the truck. More

by rroberts9
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was easy and that our team was helpful in assisting you with your new truck. We appreciate you sharing your positive feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2025

Tony is one of the few that has taken the time to actually go over the vehicle and features. Despite us changing our mind several times. Not once did we feel rushed or an inconvenience during the pro More

by jessica.espino88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lara
April 10, 2025

Drew was fantastic, he took care of all questions, concerns and issues before I even arrived. More

by russ_family
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that Drew was able to address all your questions and concerns before your visit. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and it's great to know he made a positive impact on your experience. We look forward to serving you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2025

Best car buying experience that I have had in a long time. Did pretty much everything before I arrived. I had a 2.5 hour drive and didn't want to mess around. I received my trade in value and buyers More

by Dt
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you had the best car buying experience at James Wood Chevrolet Buick GMC Decatur. It's great that we could streamline the process for you, especially considering your long drive. We appreciate your trust in us and hope to assist you again in the future! Enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2025

Clay Estes was able to finalize my Truck purchase while I returned to work for a few hours. Completed finance process very efficiently. More

by swifthomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We appreciate you taking the time to share your experience with us at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that Clay was able to assist you efficiently in finalizing your truck purchase while you were at work. If you need anything else, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 09, 2025

This is stupid if I have nothing else to say about it so just take this off and leave me alone More

by RLEAVELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge this review and understand that it is not relevant to this page, nor does James Wood Chevrolet Buick GMC Decatur endorse any products, contacts or services mentioned. Thank you for your feedback. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 09, 2025

Dropped of and they did all service that was required. We have both cars serviced her. Bryan our service guys answers all my questions. Thank you More

by PAM3213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We are pleased to know that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Bryan was able to assist you with all your questions. We appreciate your loyalty in servicing both of your cars with us and we look forward to seeing you again for your next service! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 08, 2025

Friendly helpful staff. Excellent experience. Made it easy and worked around my schedule. Not my first James Wood vehicle, definitely not my last! Thank you!! More

by sandybrazile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Sandy! We're thrilled to hear that you had a friendly and helpful experience at James Wood Chevrolet Buick GMC Decatur. It’s our goal to make the process as easy as possible for our customers, and we're glad we could accommodate your schedule. We look forward to helping you with your next vehicle purchase! Thank you for being a loyal customer! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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