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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,563 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,563 reviews

June 01, 2025

I'm so appreciative of Billy's assistance in purchasing my 2025 Buick Envista. He was very knowledgeable and patient with me. Lso Jeff in finance was a pleasure to deal woth as well. I'm glad I made the de More

by pauletteauguste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in Finance
Jun 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Paulette! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur while purchasing your 2025 Buick Envista. I'm glad that Billy's knowledge and patience made a difference, and that you also enjoyed working with Jeff in finance. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 01, 2025

Steve took good care of us while purchasing my new Buick and would do business with him again More

by jearly022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am glad to hear that Steve took good care of you during the purchase of your new Buick. Your satisfaction is important to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 01, 2025

James Woods is a great dealership to work with, and Clay is the best. This is the second car in six months that I’ve bought from Clay and James Woods. They are professional, easy to deal with, and offer More

by ronlead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I am thrilled to hear that you had a great experience with Clay and the team at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that you found our pricing competitive and our service top-notch. I appreciate your continued trust in us for your car purchases, and we look forward to assisting you again in the future. Thank you for being a valued customer! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 31, 2025

We live in Wise County, Texas. James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service departm More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Lynch
Jun 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much! I'm happy to hear you've been a loyal customer since 2007 and that our Sales and Service departments have consistently met your expectations. Your trust and support for James Wood Chevrolet Buick GMC Decatur mean a lot to us. We look forward to serving you again in the future and appreciate your high recommendation. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 31, 2025

Very pleasant experience once again! No hassle with anything and I’ll be referring friends and family More

by kenneth.southard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Starla
May 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Kenneth! We're thrilled to hear that you had a pleasant experience at James Wood Chevrolet Buick GMC Decatur. Your satisfaction means a lot to us, and we truly appreciate your willingness to refer friends and family. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 31, 2025

Drew was very helpful and super friendly. He made this the best car buying experience we’ve ever had. Highly recommend Drew for your next car purchase. More

by hookedupfishing67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that Drew provided you with such a positive car buying experience at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 31, 2025

Wouldn’t dream of using another dealership, every part of James Woods has been a part of my family for years More

by deroy9802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We are thrilled to hear that you have such a long-standing relationship with us at James Wood Chevrolet Buick GMC Decatur. It’s our pleasure to serve you and your family, and we appreciate your continued trust in us. We look forward to many more years of providing you with excellent service! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 31, 2025

We have bought 3 trucks from this dealership and every single time it has be an amazing experience. We have always worked with Tyler Mayfield, he is by far the best salesman we have ever worked with. On t More

by weaver-kd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty & Ruben
May 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that your experiences at James Wood Chevrolet Buick GMC Decatur have been consistently amazing. It's great to know that Tyler, Marty, and Ruben have made such a positive impact on your truck purchases. We truly appreciate your trust in us and your kind words. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 30, 2025

Jennifer did an outstanding job managing and coordinating the repair. Made me feel comfortable that they could handle the extensive repair. They completed the repair on time. More

by TCROSSNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with the repair process at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing excellent service and completing repairs on time, and it’s great to know that Jennifer made you feel comfortable throughout. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 30, 2025

I had great communication with Chris who helped my wife and I purchase a used car. The entire process was very easy and we were out the door pretty quickly. Would recommend this dealer based on pricing and More

by ddstout23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Chris at James Wood Chevrolet Buick GMC Decatur while purchasing your used car. It’s fantastic to know that the process was easy and efficient for you and your wife. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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