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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,382 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,382 reviews
May 05, 2025
I live 4 hours from James Wood, dealership was excellent to work with, definitely would buy from here again. to work with, definitely would buy from here again. More
by countryfolktx
Verified CustomerEmployees Worked With
May 04, 2025
I decided I wanted to upgrade my car from a 2019 Chevy Equinox to a 2025 Equinox. I started looking in my city and surrounding areas and found nothing that I was looking for that caught my eye, except for Equinox to a 2025 Equinox. I started looking in my city and surrounding areas and found nothing that I was looking for that caught my eye, except for one car at a dealership in my neighborhood. It had everything I wanted but one particular package. It was on sale for $2,000 off. By the time, my trade in ($12,000) was calculated in, and all the ridiculous add ons, it was back up to full price and then some! I told them I would have to think about it. Meanwhile, I got on the Chevy website and designed my car. When I was finished it told me that there was a perfect match at James Wood in Decatur, TX. I went to their webpage and there it was! It was priced lower than the dealership by my house but was on sale for $3,000 off! Billy Balderas was the salesman at James Wood that I dealt with. Billy was great from the beginning. He didn’t try to tack on additional ad ons to the price like other dealerships tried to do. He gave me a blind estimate on my trade ($13,000) and even gave me more money when he saw my vehicle. While he was working up the quote to take to my credit union, Billy called me and asked me if I wanted to add something. I asked him if I needed it, and he said, “only if I want it”. The other guy at the other dealership told me I needed it and also tried to charge me for tinting that was already on the car and wheel locks that I did not need. Billy did none of that! He gave me a straight out the door price that the other dealership could not beat. I drove from Oklahoma City to Decatur to purchase the car and I will do it again for my next car purchase. Billy and everyone there treated me with dignity and respect. They didn’t see me as a “woman” buying a car, he saw me as “customer” buying a car. They truly earned my business and I will recommend anyone to James Wood even if it means taking a road trip to Decatur, TX. More
by Reneica Groover
Employees Worked With
May 04, 2025
All of the staff a JWM are amazing. The process was smooth and easy. This is my 2nd truck from James Wood and I wouldn't go anywhere else. Clay Estes was great to work with. The process was smooth and easy. This is my 2nd truck from James Wood and I wouldn't go anywhere else. Clay Estes was great to work with. More
by lance.sears84
May 03, 2025
Shawn Hooe is great to work with! Easy to schedule service for my truck & vehicle repairs were completed on-time. Highly recommend. Easy to schedule service for my truck & vehicle repairs were completed on-time. Highly recommend. More
by TOMREED01
Employees Worked With
May 03, 2025
Jeff Morris helped us get in the right vehicle for our family and it’s exactly what we needed and wanted. Also the detailers did an amazing job prepping the car for us. family and it’s exactly what we needed and wanted. Also the detailers did an amazing job prepping the car for us. More
by DRBEASLEY44
Employees Worked With
May 03, 2025
So far so good , fast and precise on first oil change ! Had to take my truck in for an update that took about a day , everything seems to be working as it should at the present, great job and team , thanks Had to take my truck in for an update that took about a day , everything seems to be working as it should at the present, great job and team , thanks . More
by Snuffysurfdude
Employees Worked With
May 03, 2025
Great service and overall experience at James Wood Motors. Marty was excellent to work with and I’ll definitely be returning for my next vehicle purchase! Motors. Marty was excellent to work with and I’ll definitely be returning for my next vehicle purchase! More
by andrew.deen
Employees Worked With
Marty Mitchell
May 03, 2025
I was glad I went to James Wood dealership in Decatur because they found my car in one day where no other dealership could. Clay Estes worked really hard to make sure he found me the buick I wanted. because they found my car in one day where no other dealership could. Clay Estes worked really hard to make sure he found me the buick I wanted. More
by lindaploetz
Employees Worked With
May 03, 2025
Took the car to another dealership we usually work with out of town. They ran diagnostic and identified a sensor which needed replacing. Part would take two days i had to get back to dfw for a meetimg. Saw out of town. They ran diagnostic and identified a sensor which needed replacing. Part would take two days i had to get back to dfw for a meetimg. Saw the reviews on this dealership amd figured i would give yall a try as your closer to where we now live. Got quoted 1800 for an issue that was not there the day prior. I have a certified vehicle with warranty and this was supposedly not covered. Asked for pictures and got sent pictures of a black car (my car is white). Took the car back and took it to our old dealership. They checked the issue we got quoted for and it was not a problem. They replaced the sensor and had to tighten and put pieces back together because when we got our car back it wasnt fully put back together properly. Sensor got put in and car runs great now. They also ran the smoke test yall claimed our car failed and no issues were found. More
by Carguy62
Employees Worked With
