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James Wood AutoPark - Service Center

Denton, TX

4.7
2,089 Reviews

2,089 Reviews of James Wood AutoPark - Service Center

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October 01, 2024

The service manger, Samantha Oliphant did a great job getting my truck serviced in a timely manner so I could make an important commitment. She is very customer oriented and delivers results not excusee More

by glenn.james.miller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that Samantha provided you with excellent service and got your truck serviced promptly. At James Wood Chevrolet Denton, we pride ourselves on our customer-oriented approach, and it's great to know that it made a difference for you. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 30, 2024

They do price match which is great. Able to get new tires installed and oil change and state inspection . All one stop. More

by PDSTAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We appreciate you highlighting that we offer price matching and the convenience of getting your new tires, oil change, and state inspection all in one stop at James Wood Chevrolet Denton. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

Mr Abel is a wonderful service person! He took great care of me! His the best! More

by JANET.CEPHAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Mr. Abel at James Wood Chevrolet Denton. He truly is dedicated to providing excellent service. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

Extremely professional, courteous, knowledgeable, friendly, and caring. She made the experience awesome. The service was completely in a timely period making the wait to be minimal. More

by aylfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We genuinely appreciate your kind words about our team at James Wood Chevrolet Denton. It’s great to hear that you had an awesome experience and found our service to be professional and timely. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

Best service and sales in DFW area. Always put customers first. Have done business with them for over 30 years. Best there is More

by crbishop127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

James Wood AutoPark responded

Thank you for your amazing review! We truly appreciate your loyalty to James Wood Chevrolet Denton over the years. It's wonderful to hear that you consistently receive top-notch service and feel valued as a customer. We look forward to continuing to serve you for many more years to come! Please don't hesitate to share your experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

Oil change and tire rotation, in and out without any upselling! Appreciate the speed and efficiency. More

by BOBHELMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the oil change and tire rotation. At James Wood Chevrolet Denton, we pride ourselves on providing speedy and efficient service without any pressure. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

Edwin is always amazing to work with. Will always be a retuning customer. My car is always leaving in better condition than it was in. More

by 252Stewie
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that you always have an amazing experience with us at James Wood Chevrolet Denton. It's great to know that your car leaves in better condition each time. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Caught rock on way to get first oil change and recall. Didn’t fix and tried to charge for oil change More

by cindyandjim2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil change and the recall situation. At James Wood AutoPark, we strive to provide our customers with quality service. Please feel free to reach out to us directly so we can address this matter and ensure your satisfaction. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Taylor always does a fantastic job for me regarding the care of my car! Very satisfied! More

by SHERRI.HUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you, Sherri! We greatly appreciate your kind words about Taylor and the care you receive for your car at James Wood Chevrolet Denton. We're thrilled to hear that you're very satisfied and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Rachel was very knowledgeable with questions I had. Customer Service like that rare these days. More

by BOBKATJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you, Bob, for your wonderful review! We truly appreciate your kind words about the knowledgeable customer service you received at James Wood Chevrolet Denton. It’s always our goal to provide exceptional experiences for our customers. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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