James River Ford

Sales people were very knowledgeable and worked with us on everything. He also went the extra mile helping us program our phones to the vehicle. Great service and great price on everything. He also went the extra mile helping us program our phones to the vehicle. Great service and great price More

Very nice and friendly people. Make buying a vehicle an easy experience.no complaints on the way things went. I’m Make buying a vehicle an easy experience.no complaints on the way things went. I’m More

Bait and switch. Car was 19000, called to confirm it. He agreed so I drove down and it was 21500. Go with anyone else. Car was 19000, called to confirm it. He agreed so I drove down and it was 21500. Go with anyone else. More

Bret Williams was one of the most amazing salesman’s ever, thanks for the Kia. ever, thanks for the Kia. More

Only place we go with our Fords, Terrible experiences at the Corwin and Don Vance stores, 1st trip there made us know this was our place to go. The part was on backorder but they were honest with us and sho the Corwin and Don Vance stores, 1st trip there made us know this was our place to go. The part was on backorder but they were honest with us and showed us estimated eta from ford so that we knew up front we were going to be down 1 car for an extended time. Very upfront honest guys to work with More

Great all around, good people, good service , The new building is beautiful and inviting. You get a genuine feel from the staff that they care and were all helpful. building is beautiful and inviting. You get a genuine feel from the staff that they care and were all helpful. More

The new building is great and the staff are all friendly, The took their time and explained the services I was getting, they gave me a ride home and then brought my car to me when was finished. Steve & Johna The took their time and explained the services I was getting, they gave me a ride home and then brought my car to me when was finished. Steve & Johnathon were both great More

Great service team, the new building is great, the new service drive is very accommodating and welcoming. Staff is always friendly service drive is very accommodating and welcoming. Staff is always friendly More

STAY AWAY from this dealership. Dropped off our 2013 focus for a malfunctioning fuel guage, it was a recall repair. They called us few days later saying Recall repair was finishe Dropped off our 2013 focus for a malfunctioning fuel guage, it was a recall repair. They called us few days later saying Recall repair was finished, but the transmission is damaged internally and the vehicle is no longer driveable. They wanted to charge us thousands of dollars to remove and rebuild the transmission. They stated the technicians performed a recall service on the transmission and the new part they installed damaged the transmission. They never contacted us prior to working on the transmission. We never asked nor wanted them to do anything with the transmission, we just wanted the fuel guage fixed. The transmission was perfectly fine before they worked on it. The car is basically junk now! More

Horrible service, ridiculous additional charges took me three trips to get a recall of rear camera fixed, horrible communication as well. I definitely won’t be back. Oil change, filter, and fuel filter ov three trips to get a recall of rear camera fixed, horrible communication as well. I definitely won’t be back. Oil change, filter, and fuel filter over $500.00 the recall cost me $100.00 which I disagree on. IT WAS A RECALL!!! But was charged under my warranty. What the xxxx More