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James River Ford
Ozark, MO
36 Reviews
Born and raised right here in the Ozarks, we’re that rare breed of dealership that remembers your name, your kids’ names, and probably your dog’s name too. We’ve built our reputation one handshake and one honest conversation at a time. Whether you’re hunting for that perfect F-150 or your Bronco needs some expert attention, our crew is here to make it happen and get you back on the road. Serving Springfield, Ozark, Nixa and the surrounding communities, we’ve built a place where finding your next Ford feels like striking gold, not striking a nerve.
The James River Difference
We run things a bit differently around here. When a team genuinely enjoys what they do, it shows. You’ll notice it in the way our service techs take time to explain exactly what your vehicle needs (and doesn’t need). You’ll see it in how our salespeople remember your name and your preferences from visit to visit. You’ll feel it in the absence of that typical dealership tension. We know our Fords inside and out and genuinely want to help you find the right fit.
Why Folks Roll With Us
Ford Fanatics Through and Through – From the workhorse F-Series, the head-turning Mustang, or the latest in electric innovation, our selection runs deep but our passion runs deeper.
Straight-Talk Financing – Our finance team cuts through the jargon and focuses on what matters: getting you the best deal possible with terms that make sense for your life.
Service That Goes the Extra Mile – When you trust us with your vehicle, you’re getting Ford-certified technicians who treat every bolt and bearing with respect and precision.
Whether you’re hauling equipment to job sites, packing up for family road trips, or just enjoying that open-road freedom, we want to be your go-to crew for years to come. Drop by our dealership and let’s talk about what you need from your next Ford. No pressure. No rush. Just real people who measure success by how many customers come back, not by how many drive away.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 35 reviews
February 19, 2026
Had a great experience with Reif and everyone else who helped throughout entire process of purchasing my new F250. helped throughout entire process of purchasing my new F250. More
by Chuck
January 16, 2026
Had been searching the internet for a blue Ford Edge with 6 cylinder engine for about 3 months. Finally found one at James River Ford in Ozark, MO. Went in to test drive it and was told that it was a new arr 6 cylinder engine for about 3 months. Finally found one at James River Ford in Ozark, MO. Went in to test drive it and was told that it was a new arrival, and was still being checked out by their shop. This was on a Saturday. I was unable to drive the car, but did get to see it and take some pics. The sales man took my info and told me that he would call me it was ready for sale. He introduced me to his manager, and he told me that he would give me the first crack at buying the car. They sold the car to another buyer the following Monday, without even contacting me. Worst sales experience I have ever had. I would rate them lower than zero stars if possible. More
by papadockelleher
Employees Worked With
September 08, 2025
Byron was an absolutely pleasure to work with! Car buying can be scary, time consuming, and straight up exhausting but purchasing from Byron and James River Ford was none of those things. They mad Car buying can be scary, time consuming, and straight up exhausting but purchasing from Byron and James River Ford was none of those things. They made the process quick, easy, and painless! I barely did anything and they matched me to everything I needed and wanted. I’ll be coming back to them for future purchases and referring everyone I know! Thanks again! More
by Tyler G
Employees Worked With
Byron
August 05, 2025
I just purchased an F250 from Justin Demette. Very knowledgeable. Very helpful and an easy no pressure buying experience. Highly recommended ! Very knowledgeable. Very helpful and an easy no pressure buying experience. Highly recommended ! More
by S*****C
Employees Worked With
Justin Demette
July 13, 2025
First- I’m the guy that buys a used Mazda 3 from a Ford dealership. Guru found me a sweet unicorn of a maz 3 6 speed hatch and I couldn’t reach out fast enough. Tyler answered my txt on his day off from dealership. Guru found me a sweet unicorn of a maz 3 6 speed hatch and I couldn’t reach out fast enough. Tyler answered my txt on his day off from his house. He was quick to shoot me over a video description and any details the next day. The process was seamless- and living over 4 hours away, the dealership had staff deliver it to my house (very lovely couple btw). Every story has its negative, so the low down was a a few things came with the vehicle that weren’t described. Mind you, these are hazards of buying a vehicle remotely. Regardless, after a months worth of playing phone tag and communication issues with schedules, the owner of the dealership reached out to talk to me about any issues I have had. This example shows how deep James River Ford really cares about discussing any issues or making anything right that a customer might have. Within 12 hours of the owner calling me, any issues were mitigated. This place really puts the customer first- because they understand for most people a vehicle purchase is a gigantic financial step. Please give this dealership 3,4, maybe even 5 looks at every car they have. Whichever you choose know that they will make sure your taken care of regardless of any issues or preferences you have. Thanks again James river - my experience with you and your dealership made an impact when you went the extra mile to be impactful to a customer. I will be buying a 3/4 ton truck in the next few years and I will absolutely drive 4 hours to get one from them! More
by Smillie87
Employees Worked With
Tyler, Cory
July 02, 2025
Service and parts team always gets me what i need to help get me taken care of. Love the atomosphere of the new building also, very inviting get me taken care of. Love the atomosphere of the new building also, very inviting More
by ericescape64
Employees Worked With
chris, brian, paul
July 01, 2025
Very helpful and knowledgeable on ford vehicles, helped me get the Maverick that I wanted at a good price. I'm not sure I like having to go to my phone when I want to look something up in owners manual. me get the Maverick that I wanted at a good price. I'm not sure I like having to go to my phone when I want to look something up in owners manual. More
by lmdkonst57
Employees Worked With
James & Scott
