James O'Neal Chrysler Dodge Jeep Ram

My 18 year old daughter was having an issue with her Jeep Compass. What we thought was going to be a very expensive issue turned out to be an easy fix! Thank you, Joe Stroud, and the entire O'Neal service te Compass. What we thought was going to be a very expensive issue turned out to be an easy fix! Thank you, Joe Stroud, and the entire O'Neal service team! You are such a pleasure to work with! I appreciate your honesty and integrity! More

Ram 3500 6. 7. 1 week job turned into 4. $5200 later still leaks oil. Lies!!! Ordered parts without calling first, LIES!!!! I wouldn't recommend this Ram service 7. 1 week job turned into 4. $5200 later still leaks oil. Lies!!! Ordered parts without calling first, LIES!!!! I wouldn't recommend this Ram service department for major issues. Beau says the truck is running if you need to come get it that bad!!! But I don't recommend it. What sense does that make! He order the part on Tuesday didn't find out until 1pm that Friday the truck was suppose to be ready the part didn't come. I go get get the part bring it to you Monday and now the truck want be ready until Tuesday afternoon. If you're looking to have major work, and not to have issues after they "repair" one issue this is not the place. If you have high mileage Beau thinks that's an issue also. More

Bait and Switch. Once the dealership gets caught in lies they tell you they won't sell you the car or trying to sell you on some other vehicle. Then when you catch them in the lies then they don't want to s they tell you they won't sell you the car or trying to sell you on some other vehicle. Then when you catch them in the lies then they don't want to sell you anything. More

Morgan did an amazing job putting us in a 2021 Dodge 3500 Ram. I will most definitely returning for future purchases. Great Job Morgan Simmons. Ram. I will most definitely returning for future purchases. Great Job Morgan Simmons. More

If your looking for quality work on your vehicle and just friendly service Joe at the service department will make 100% sure your taken care of . He is a very honest , hard working individual who cares abou friendly service Joe at the service department will make 100% sure your taken care of . He is a very honest , hard working individual who cares about customers wants and needs to make sure you leave a very satisfied customer. Ask for Joe Stroud . More

This place is the very best.They always take care of my needs they are very personable and care about you as a customer and a friend .I have always been very satisfied with the quality of work and the resp needs they are very personable and care about you as a customer and a friend .I have always been very satisfied with the quality of work and the responsible employees that work on your car I bought my car new there in 2009 and they have been the very best I would highly recommend James O'Neal to anyone they really do care More

Bought a truck here after 6 months of internet searching. Best price, great customer service, knowledgeable staff. Salesman Bruce was awesome, see him if possible. Highly recommend. Best price, great customer service, knowledgeable staff. Salesman Bruce was awesome, see him if possible. Highly recommend. More

I would advise anyone to steer clear of this dealer they robbed my 74yr old mother out of 4,000.00, con artists and shady. I would give them a negative rating if possible. robbed my 74yr old mother out of 4,000.00, con artists and shady. I would give them a negative rating if possible. More

Nice guys Nick was great to work for and very patient. Well worth tje drive from Dallas. Looking forward to dealing with these guys again in the future!! Nick was great to work for and very patient. Well worth tje drive from Dallas. Looking forward to dealing with these guys again in the future!! More

Buyer beware! Bought a new 2019 vehicle two weeks ago, rear end was intermittingly roaring on the way home, the stereo volume was going up and down. I called to bri Bought a new 2019 vehicle two weeks ago, rear end was intermittingly roaring on the way home, the stereo volume was going up and down. I called to bring it back and had to schedule an appointment with service the next week. Service said that Dodge was having problems with the stereo issues and had no fix, and what I needed to do was switch from am to fm to reset the stereo each time it failed while they try to work on a fix for it. Then they said to just drive the vehicle for 1000 miles to see if the rear end roar goes away. I am still in shock over the customer service of this place. And it’s the first time I’ve EVER purchased a new car that wasn’t filled up with gas before I left the dealership. In today’s environment of web presence, businesses should realize that 90% of consumers read reviews before their purchase and I will make sure to post a buyer beware on every social media platform available to prevent consumers from making this same mistake. We asked for a call from the owner through Keith Hicks and was told he would pass along the information to Steve O’Neal and still haven’t heard a word from him yet. This place is horrible. More