James Motor Company Mercedes-Benz
Lexington, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 169 reviews
Excellent customer service Hats off to Greg Donahoe! He is extremely helpful and very knowledgeable. A pleasure doing business with. In fact everyone that we have come in contac Hats off to Greg Donahoe! He is extremely helpful and very knowledgeable. A pleasure doing business with. In fact everyone that we have come in contact with at James motor have been extremely nice and pleasant. We highly recommend the James motor company as your dealership ! Thanks everyone! More
Thoroughly dedicated & responsive service from Barry Wilson I purchased a CPO Benz from James. My salesman was Barry Wilson. From the beginning Barry was pleasant and easy to deal with - even with the require I purchased a CPO Benz from James. My salesman was Barry Wilson. From the beginning Barry was pleasant and easy to deal with - even with the required haggling part. The experience at the dealership was fantastic. It was 100 degrees the day I went to pick up my car and Barry literally worked up a sweat for me. He did everything I asked him to and more. Salesman like Barry give James Motors a good name. I would recommend to everyone. More
Perfect Experience Thanks to Billy for my car purchase experience he was very professional and answer all my questions and concerns . Jessica was great to work with . Thanks to Billy for my car purchase experience he was very professional and answer all my questions and concerns . Jessica was great to work with . More
"PROFESSIONAL" Thanks to Greg Donahoe my car purchase experience was delightful and informative. Greg is very knowledgeable about the automobiles which made my decis Thanks to Greg Donahoe my car purchase experience was delightful and informative. Greg is very knowledgeable about the automobiles which made my decision easier. He is professional and polite. More
Outstanding customer service ! The whole process was a breeze, from start to finish! I loved that it's about me & ONLY what I want, not what's best for the dealership. The service ! The whole process was a breeze, from start to finish! I loved that it's about me & ONLY what I want, not what's best for the dealership. The service department is always on their toes as well, June helps keep my beauty healthy :) I love my new 2016 gl450, thank's Barry!!! More
Excellent Buying Experience - My First Car I recently went to the James Motor Company with my dad to find my first car. With the wonderful assistance from Barry Wilson, it was such an easy and I recently went to the James Motor Company with my dad to find my first car. With the wonderful assistance from Barry Wilson, it was such an easy and fun process! Barry helped me to locate the car I wanted, and made the process of signing all the papers and finalizing everything very fast. Before driving off in the car, Barry provided me with in-detail explanations of the features of the car and helped me to set up all the safety features, which also really helped. I would 100% recommend this dealership to buy a Mercedes Benz, and definitely talk to Barry Wilson if you visit. He is very friendly and really helps to make sure that you have a good car buying experience. Make sure to ask for Barry, if you visit! More
Great Buying Experience Barry offered one of the most pleasurable experiences in car sales I have ever had. The process was quick and simple, unlike past sales, which took ho Barry offered one of the most pleasurable experiences in car sales I have ever had. The process was quick and simple, unlike past sales, which took hours. He was extremely helpful in working out the deal without much trouble. He made the overall experience at James Motor Company fantastic! I was extremely satisfied, and I enjoyed doing business with Barry. More
Purchase of a new GLA250 What a fantastic experience! After looking for months and finding nothing that could compare to the new GLA250 I returned to the dealership to purchas What a fantastic experience! After looking for months and finding nothing that could compare to the new GLA250 I returned to the dealership to purchase. I was greeted by Barry Wilson who I met the first time months ago while window shopping at various dealerships. Barry made my experience outstanding and in only a short time we shook hands on a deal without a lot of back and forth haggling. An appointment was made to take delivery a few days later and just as promised the paperwork was ready for signatures and the car was ready to go. I have purchases a lot of new vehicles over the years (This is my first Mercedes-Benz and not the last one!!) and not one dealership (Ford, Chevy, Dodge) has even come close to this experience. No pressure sales, fair pricing, no rush, no one following you around while you look, appointments on time, promises kept and etc. If you are in the market for a new Mercedes-Benz go to James Motors and ask for Barry Wilson and prepare to be amazed! More
Highly Recommend James Motor Company! We would highly recommend James Motor Company! We had a great experience in purchasing our vehicle through them. Larry Cartwright provided us with exc We would highly recommend James Motor Company! We had a great experience in purchasing our vehicle through them. Larry Cartwright provided us with excellent customer service, was very professional, honest and accommodating. Jessica Wilson was also great to work with throughout the financing process. We could not have asked for a better experience in purchasing our vehicle from James Motor Company! More
Thank you & great experience We just purchased a pre-owned ML350. Barry was very helpful. He was pleasant to work with, and we appreciate his help. We originally stopped in for We just purchased a pre-owned ML350. Barry was very helpful. He was pleasant to work with, and we appreciate his help. We originally stopped in for a new key for the ML-350 we own and left with a 2014 ML350. We met Barry when he opened the door for me and helped me find the Parts Department. Thank you Barry & Jessica for your help. More