James Motor Company Mercedes-Benz
Lexington, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Thank you James Motor Co! My wife and I bought our used car here and JW Frederick helped us tremendously! My wife had a lot of questions ( of couse haha) and he was so kind to answer all of them. She is so car here and JW Frederick helped us tremendously! My wife had a lot of questions ( of couse haha) and he was so kind to answer all of them. She is so happy with the car I bought for her and knows she can go there anytime for service. Please ask for JW whenever you go in...he made our experience so much better and I will continue to refer my friends and family to him and James Motor Co in the future. Thank you! More
I CAME ON THE JAMES MOTOR DEALERSHIP LOT JUST TO BROWSE AND VIEW THE CAR THAT I HAVE WANTED FOR SOME TIME. LARRY CARTWRIGHT MET ME IN THE PARKING LOT, AND EVEN THOUGH I TOLD HIM THAT I WAS JUST LOOKING, H AND VIEW THE CAR THAT I HAVE WANTED FOR SOME TIME. LARRY CARTWRIGHT MET ME IN THE PARKING LOT, AND EVEN THOUGH I TOLD HIM THAT I WAS JUST LOOKING, HE SPENT TIME WITH ME SHOWING ME THE DIFFERENCE IN THE MODELS, AND HOW LUXURIOUS THE E350 AND E550 WERE. HE FOLLOWED UP A FEW DAYS LATER WITH A PHONE CALL AND KEPT IN TOUCH FOR ABOUT A MONTH. WHEN I RETURNED TO THE DEALERSHIP, HE HAD SET ASIDE PLENTY OF TIME FOR A TEST DRIVE AND HAD PRICES TOGETHER FOR ME. I BOUGHT AN E350, AND EVERYTHING WENT JUST AS LARRY HAD TOLD ME. I WAS TREATED EXTREMELY WELL BY LARRY AND ALL THE STAFF AT JAMES MOTORS. IT WAS A SMOOTH TRANSACTION FROM BEGINNING TO END. LARRY HAS FOLLOWED UP TO SEE HOW THINGS WERE GOING AND ASKED ME TO CONTACT HIM IF I HAD ANY QUESTIONS. THIS DEALERSHIP AND LARRY IS A FIVE STAR AS FAR AS I AM CONCERNED. I WOULD RECOMMEND THEM HIGHLY. More
Outstanding purchase experience. Treated with utmost respect by sales consultant Scott Stoess, New Car Manager Lynn Brunker and Finance Manager David Baker. You will be doing yourself a great injustice respect by sales consultant Scott Stoess, New Car Manager Lynn Brunker and Finance Manager David Baker. You will be doing yourself a great injustice if you do not consider looking at James Motor Company for your next new or used vehicle! More
LOOKING FOR A USED CAR ..DAVID WAS FANTASTIC!!!! HE LOOKING FOR A USED CAR ..DAVID WAS FANTASTIC!!!! HE HELPED ME IN SO MANY WAYS..DIDNT BUY AT THIS TIME BUT WILL USE AND HIGHLY RECOMEND HIM IN FUTURE! LOOKING FOR A USED CAR ..DAVID WAS FANTASTIC!!!! HE HELPED ME IN SO MANY WAYS..DIDNT BUY AT THIS TIME BUT WILL USE AND HIGHLY RECOMEND HIM IN FUTURE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!THANKE AGAIN More
David Dunn Is Honest and will Do what he can to make a Sell!! Our Past Slk was Great but Our newest 2010 Slk is outstanding and just purchased Ml Suv has been great so far. We have purchased several Merce Sell!! Our Past Slk was Great but Our newest 2010 Slk is outstanding and just purchased Ml Suv has been great so far. We have purchased several Mercedes from him and we look forward to purchasing another one!! More
This is the tenth vehicle my family has purchased from This is the tenth vehicle my family has purchased from Scott Stoess. James Motor Company is by far the most professional organization we have de This is the tenth vehicle my family has purchased from Scott Stoess. James Motor Company is by far the most professional organization we have dealt with, but it is Scott Stoess that keeps us coming back. Scott is more of a sales consultant rather than a stereotypical 'car salesman'. He asks questions to determine your needs, listens, and offers suggestions. He never pushes you to make a decision on the spot but stresses the importance of taking the time to find the right vehicle for you. This was also our third purchase experience with James Motors. The atmosphere is friendly and you are treated with ultimate respect. Eddie Brantley worked with Scott to find the right car for our daughter. I will suggest that anyone in the market for a new or used vehicle to consider Scott, Eddie and The James Motor Company. They are simply the best. More
David Dunn WAS VERY KIND AND HONEST ABOVE ALL, VERY KNOWLEGABLE ABOUT MERCEDES BENZ PRODUCT,CONSISTANT IN COMUNACATING AND MEETING ARE REQUIREMENTS IN SELECTING A MERCEDES BENZ USED CAR. DAVE BAKER KNOWLEGABLE ABOUT MERCEDES BENZ PRODUCT,CONSISTANT IN COMUNACATING AND MEETING ARE REQUIREMENTS IN SELECTING A MERCEDES BENZ USED CAR. DAVE BAKER WAS EXCELLENT IN THE FINANCE AERA IN COMPLETING THE SALE WE PURCHASE A CERTIFIED CAR AND THE DEALER MADE SURE IT MET MERCEDES REQUIREMENTS BEFORE OFFERING IT TO US. More
It's so refreshing to have a dealership treat you as if they are maintaining a relationship beyond a single sale. My husband and I have purchased several cars from James Motor and will continue to do so. W they are maintaining a relationship beyond a single sale. My husband and I have purchased several cars from James Motor and will continue to do so. What a great experience, again! The sales rep Jeff Watson was extremely knowledgeable, not only with regard to current vehicles, but more importantly for clients like my husband and I who are true Mercedes enthusiasts! He provided excellent customer service and we highly recommend James Motors to our friends! More
I visited James Motors at then end of May. I had been to several other Lexington dealers looking for a used car. I was unaware the dealership sold other makes besides Mercedes-Benz. Although a little timi several other Lexington dealers looking for a used car. I was unaware the dealership sold other makes besides Mercedes-Benz. Although a little timid about going on the lot because being treated so poorly at others, the warm welcome given by Jeff Watson was very much appreciated. He was very knowledgeable and also the other employees were very friendly as well. I would definetely buy another car from both Jeff and James Motor Company and will recommend my friends and family to them! More
Bought a like new, used SLK230 from dealer, Dick Baker was excellent to deal with and stayed well beyond working hours to answer all my questions and work details of purchase. After taking ownership and d was excellent to deal with and stayed well beyond working hours to answer all my questions and work details of purchase. After taking ownership and delivery of Vehicle a defect in the ignition switch developed requiring parts be ordered from Germany. Mike Coyle (Service) provided superb service. I was provided a loaner and Mike continualy provided details and status updates, he even delivered my vehicle to my home upon completion of repairs. The dealership stands behind its products and provides an outstanding customer environment, before and after the sale. A truly customer satisfaction company! More