James Motor Company Mercedes-Benz

MY OVERALL EXPERIENCE AT JAMES MOTOR COMPANY WAS WONDERFUL AND THE SALESMAN, JEFF WATSON WAS VERY FRIENDLY AND YOU COULD TELL THAT HE WAS NOT JUST YOUR ORDINARY CAR SALESMAN. HE ACTUALLY TOOK THE TI WONDERFUL AND THE SALESMAN, JEFF WATSON WAS VERY FRIENDLY AND YOU COULD TELL THAT HE WAS NOT JUST YOUR ORDINARY CAR SALESMAN. HE ACTUALLY TOOK THE TIME TO MAKE SURE WE WERE INFORMED OF THE MERCEDES WE PURCHASED(eg. service and maintenence). AGAIN, MY OVERALL EXPERIENCE AT JAMES MOTOR COMPANY WAS GREAT AND I WOULD RECOMMEND MY FRIENDS AND FAMILY TO THIS DEALER. I WOULD ALSO HAVE THEM TO ASK, FOR MR. WATSON, TOO. THANKS More

While in the market for a new C300, I requested several quotes on-line from various Kentucky area Mercedes dealers. Some refused to quote me a price by e-mail while others pressured me with repeated phone quotes on-line from various Kentucky area Mercedes dealers. Some refused to quote me a price by e-mail while others pressured me with repeated phone calls in an attempt to earn my business. Because my work travel keeps me quite busy, a competitive quote via e-mail with a prompt and courteous response was key without numerous call hassling me to come into the dealership. I was fortunate to have Tony Brusate of James Motor Company respond to my initial e-mail. He was courteous, professional and above all, patient. I stopped in for numerous times to test drive and look at the car as I debated which color I wanted. Over the course of about 3 months, Tony never pressured me to buy. When I finally narrowed down what I wanted, even though the dealership had to order the vehicle, they upheld their initial fair offer. The process went very smoothly and there was never a pressured sell. I highly recommend James Motors! More

Tony Brusate was very attentive to my needs and what I wanted in a car. He went over every nuance of the vehicle, let me test drive several cars on various days, and allowed me to think things over. He wanted in a car. He went over every nuance of the vehicle, let me test drive several cars on various days, and allowed me to think things over. He did not drive the car off the lot and then let me get in the driver's seat some miles down the road as most dealership do ~~ rather, he let me drive the car off the lot to test drive it. Tony is a very diligent salesperson who does not "hard sell" a vehicle, but rather listens to what the customer wants. More

My wife and I just purchased our first Mercedes-Benz over the internet. We found the car online and it was a Certified Pre-Owned. Spending this amount of money without test driving is disconcerting but the f the internet. We found the car online and it was a Certified Pre-Owned. Spending this amount of money without test driving is disconcerting but the fact it was Certified Pre-Owned, had a clean Car-Fax report and the supplemental information provided by the dealer was enough for us to proceed. This dealership is over seven hours away from us, but our salesperson Tony was professional and patient and made the whole process easy. While buying over the internet carries its own set of risks, we would have no problem recommending James Motors. More

My husband & I were looking for a sporty car and found a red C230 online at James Motor Co. We set up an appointment and met with Tony Brusate who really made our time worthwhile. He explained in de found a red C230 online at James Motor Co. We set up an appointment and met with Tony Brusate who really made our time worthwhile. He explained in detail many features of the car. This is our 2nd car we have bought from James Motor Co. We are happy with our choice and with the care given to us from Tony. More

Let's face it Lexington, while we only have one mercedes dealership in town, we do have choices. However, I can save you some time and leg work. The best choice by far is James Motor Co. Sure they have lot dealership in town, we do have choices. However, I can save you some time and leg work. The best choice by far is James Motor Co. Sure they have lots of choices and can get you pretty much anything you want, but what sets them apart is their people and service. My salesperson Tony Bursate is excellent. I have bought two new Mercedes from him and his sales style is fantastic. He is not pushy and knows what I NEED. The service team knows me and knows my four year old by name. It is always a pleasure to go there. It is a fantastic dealership and run very well. I have also been pleasantly surprised by my service bills. They have been FAR lower than I expected!! Gretchen M. More

We are thrilled with the the car we purchased from James Motor Co. We got an excellent deal on a very nice Mercedes. The customer service we have received so far has been outstanding. From the moment we w Motor Co. We got an excellent deal on a very nice Mercedes. The customer service we have received so far has been outstanding. From the moment we walked in the door, we were greeted by David Dunn. He was very nice and very knowledgeable about the inventory on the lot. I see why he has been a valuable employee for James Motor co for 18 years. Good employees are hard to find. He even stayed late one night in order for us to test drive the car. After we purchased the 320CDl, he walked us thorough all the operating procedures of the car. The credit manager David Baker was very helpful and organized with all the paperwork that needing filling out. I have been a life long resident of Lexington and had heard of the excellent reputation of James Motor Co. Now I know first hand that it is true. Sincerely, James and Lesa Taylor More

This is the second car I have bought from Tony Brusate. The first experience was so good, that I made it a point to remember his name for the next time I traded cars. What made it so good? Tony is one The first experience was so good, that I made it a point to remember his name for the next time I traded cars. What made it so good? Tony is one of those rare sales people who actually listen to you and let you set the pace of the transaction. He heard my concerns, offered his suggestions, and let me decide.....Watch out though once you are ready to pull the trigger because he immediately starts working hard to get everything done for you and make it an enjoyable process. On my second visit to the dealership, I picked a bright red C-300. The next thing I know Tony is having the car prepped for me, including a full tank of gas. While I was in the finance office signing papers, he came in and asked for my cell phone. My son, who loves anything high tech, went with Tony and they set up the bluetooth thing with the car and my phone. I was very happy with Tony Brusate and James Motors. Having dealt with Tony twice now, I know I will want to deal only with him from now on. He treated me very well and has proven to be trustworthy. I have had somewhere around 30 cars in my life, so I know a good experience when I have one. I hope this helps both you and Tony because I really can't say enough good things about both of my experiences with him. More

I am a person who absolutely dreads purchasing an automobile. This time the process lasted approximately three months with daily reviews of newspapers, web sites, etc. I found an automobile at James automobile. This time the process lasted approximately three months with daily reviews of newspapers, web sites, etc. I found an automobile at James Motor Company, Lexington, KY. I called the dealership and ultimately met David Dunn, a Sales Representative. During the process he was extremely professional (he was very helpful, he was very patient, he answered all questions, and he gave us total attention during our visits/conversations. At the closing for the automobile,we expressed our complete appreciation for the professional manner in which we were treated. The transaction with all employees that we were in contact with at James Motor Company was very pleasant, a surprise for someone who dreads the process of purchasing an automobile. We will definitely recommend James Motor Company, and David Dunn in particular, to our friends, relatives and neighbors. Paul and Barbara Combs More

This is the third vehicle that I have bought from James Motor Company. My salesperson, Jeff Watson has always made the buying experience for all three vehicles very pleasant! What keeps me coming back is n Motor Company. My salesperson, Jeff Watson has always made the buying experience for all three vehicles very pleasant! What keeps me coming back is not only the great deals that I've gotten each time, but service after the sale, not only from the service department, but from Jeff as well. I will continue buying my vehicles here and recommending all of my friends and family to go see Jeff Watson at James! More