James Motor Company Mercedes-Benz
Lexington, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Showing 169 reviews
I was very hesitant to buy a car from out of town. Lexington is a distance from us and we've had bad experiences driving distances to see/ buy a car before. But I was pleasantly surprised by how smoot Lexington is a distance from us and we've had bad experiences driving distances to see/ buy a car before. But I was pleasantly surprised by how smooth the whole transaction went. The Acura we came to look at was everything as nice as Tony, our salesperson, said it would be. The financing went smoothly and the dealership was able to beat my bank's rates, And though I kept expecting something to go wrong, nothing did. My wife agreed that it was the smoothest car purchase we have ever made. We are more than pleased and will shop James Motors again. More
I visited James motor company in lexington kentucky. we just moved here and was looking for a mercedes benz ML -350. We were greeted by Greg Donahoe and he was very friendly and knew his inventory. He was just moved here and was looking for a mercedes benz ML -350. We were greeted by Greg Donahoe and he was very friendly and knew his inventory. He was so great we bought a ML-350.Thanks Greg and James motor company. More
We have been clients for many years now and I have to say that this purchase Was the best experience by far. David Dunn and the staff at James Motor Co. makes the buying process so easy. I will try to send that this purchase Was the best experience by far. David Dunn and the staff at James Motor Co. makes the buying process so easy. I will try to send all the business I can their way. Way to go guys. Keep up the good work. More
This was by far the best car buying experience we have ever had. My wife and I were new to the area and our lease had matured. We were referred to James Motor Company and Jeff Watson by a co-worker. Je ever had. My wife and I were new to the area and our lease had matured. We were referred to James Motor Company and Jeff Watson by a co-worker. Jeff and Jessica Wilson made the buying experience here an absolute fun experience. From our research, we knew we got a great deal. We highly recommend this dealership and Jeff Watson and Jessica Wilson. More
My purchasing experience with this dealership and Mr.Dunn in particular was wonderful. This was my first Mercedes purchase (coming from Lexus) and I found it be easy, smooth, and effortless. The professional in particular was wonderful. This was my first Mercedes purchase (coming from Lexus) and I found it be easy, smooth, and effortless. The professionalism, courteousness, and attitude of Mr.Dunn is a role model for success in the car sales business. I will not hesitate to return again as needed, as well as recommend Mr.Dunn and this dealership to other interested parties. Nice job guys, and thank you again! More
my experience wih James Motor Company was very positive all employees wanted to assist my car buying needs. great job. I pick up my used VW onMonday all employees wanted to assist my car buying needs. great job. I pick up my used VW onMonday More
I have been a James Motor Co customer for many years and I have to say that the purchasing process gets easier every time. David Dunn makes the sales process so easy and he understands my needs. My new ML35 I have to say that the purchasing process gets easier every time. David Dunn makes the sales process so easy and he understands my needs. My new ML350 is wonderful and I am really enjoying the new safety features. I will be a loyal James Motor Co client for many years to come. More
When I saw online that the used car I wanted was at a Mercedes Benz dealership, I was a bit intimidated. Those cars are out of my league and I was not sure how I would be treated buying a lowly used car Mercedes Benz dealership, I was a bit intimidated. Those cars are out of my league and I was not sure how I would be treated buying a lowly used car there. My first contact with James Motor Company was when I called to ask about the car since there was no photo of it online. I was connected to Vicky, who tried to help but I don't think she is in the sales department and so she connected me to Tony. He had taken the car in trade and could answer my questions. It sounded like a nice car so I decided to go look at it. When I got to the store I met both Vicky and Tony who was waiting to help me. I was still feeling a little out of place but when I was greeted with a smile by not one but two people, I felt more comfortable. I spent a little bit of time that day as I test drove the car. A few days later, I came back in to "borrow" the car in order to have it checked out independently. When I arrived, the car had been parked at the front of the lot and Tony had everything ready for me. The next day I came in and spent some time closing the deal. My final encounter was with Jessica in finance. She was ever so friendly and made the process light with her sense of humor. Every single person I spoke to at this dealership was incredibly friendly and made me feel at ease. I would like to express my gratitude to all those people who made me feel important and worthy of their time whether I was buying a Mercedes Benz or a Mazda. More
I recently purchased a brand new Mercedes Benz ML350 from James Motor Company in Lexington, KY. It has definitely been the best car buying experience I have ever had in 40 years of buying cars. Mr. Larry Car James Motor Company in Lexington, KY. It has definitely been the best car buying experience I have ever had in 40 years of buying cars. Mr. Larry Cartwright, who sold me the vehicle, is an experienced professional who always kept me abreast of what was going on and gave me valuable advice. I feel like I got a fair deal and so far I have nothing but raves for the dealership and the automobile! More
Where do I begin, for starters we live in the central Florida area and were in the market for a used vehicle ( 2007 - 2010 Ford Expedition EL Limited ). We found one, a 2009, on the internet at James Mot Florida area and were in the market for a used vehicle ( 2007 - 2010 Ford Expedition EL Limited ). We found one, a 2009, on the internet at James Motor Company and gave them a call. In my 30 years of buying cars and trucks, I have never been treated with such warmth, welcome and professionalism from a dealership and especially a car salesman. Scott Stoess at James Motor Company made my wife and I feel as though we were buying a brand new Mercedes Benz from a dealership minutes away from our home. Scott actually called me from the Expedition while on the road to ask if I had any questions. His honesty was the biggest seller, he began to tell me of the one area ( a small dent on the rear quarter panel ) that he considered to be the only problem spot on the vehicle, pulled over, got out and took a picture with his cell phone and sent it to me the moment he took it. My wife and I flew to Kentucky, our plane arrived 30 minutes before the dealership closed. Scott was there at the airport waiting for us in an MB ML350, took us back to the dealership ( after it was officially closed ) gave us a small tour, gave us a brief history on the condition of the SUV we were buying and how they came about it, asked if we had any questions... then and only then did he begin to process our transaction. So... I guess what I am trying to say is, would I recommend this dealership, DEFINITELY !!! When my wife retires in a few years, we'll be back for an E63 AMG !!!! More