Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

James Martin Chevrolet - Service Center

Detroit, MI

4.2
38 Reviews
Call Service Center (313) 484-3299

38 Reviews of James Martin Chevrolet - Service Center

Sort by
September 10, 2025

Got a great birthday discount as well as fast service, keep up the great work! More

by pkutschman1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Report | Print
Sep 10, 2025 -

James Martin Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 07, 2025

This dealership has the worst customer service ever do not go here . They do not care about accommodate you. They worked on my car last year just to come back with the same issue they failed to take accou More

by deidrastokes1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel
Report | Print
September 05, 2025

Everything was great thank you and will be returning on my schedule date for oil change More

by lloyd.neely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Sep 05, 2025 -

James Martin Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2025

Very good service didn’t not have to wait long staff very nice will come back More

by PATRICEP69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 01, 2025 -

James Martin Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 28, 2025

Great service. I was taken in at my appoint time. The service was performed in a timely manner. More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
Report | Print
Aug 28, 2025 -

James Martin Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing James Martin Chevrolet, we look forward to having you as a valued customer for many years to come!

August 23, 2025

I had a 1pm appt and Emanuel told me that it would be an 2 hr wait till me car service was completed. I stressed that i had to go school which is why I am made the appointment for convenience and he sat the More

by lexisjohnson98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuel, Rona 💕
Report | Print
Aug 26, 2025 -

James Martin Chevrolet responded

Lexis, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

August 18, 2025

Sales man Emmanuel and Moe is always great with helping me.I brought my car in for full service oil change and tire rotation and also, right front sensor replacement, so far...so good..I hope my tires are More

by Mzpretty65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel and Moe
Report | Print
Aug 19, 2025 -

James Martin Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Emmanuel and Moe met your expectations. Thank you for choosing James Martin Chevrolet. We look forward to having you as a valued customer for many years to come!

August 17, 2025

They were nice and friendly. Staff was very attentive and accommodating. No problem scheduling an appointment. More

by nicorya_rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Report | Print
Aug 17, 2025 -

James Martin Chevrolet responded

Thanks for sharing your thoughts about your experience with James Martin Chevrolet. We appreciate your business and hope to see you again soon!

August 15, 2025

This dealership is close to my home and they take care of me Thank you James Martin Chevrolet and about my car from there More

by lisawrenn7090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the members and service Emmanuel always take care of me first
Report | Print
Aug 15, 2025 -

James Martin Chevrolet responded

Thanks for sharing about your experience with James Martin Chevrolet. We appreciate your business and hope to see you again soon!

August 15, 2025

Customer service is really good. I didn't have to wait long. I give them five stars. More

by sbrown908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Aug 15, 2025 -

James Martin Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

1
2
...
4