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James Martin Chevrolet
Detroit, MI
63 Reviews
James Martin Chevrolet is proud to be located in the heart of Detroit, Michigan. We are here to offer you a large selection of new and used Chevrolet cars, trucks, and SUVs. We are proud to service Detroit and the greater Metro Area. Our Chevrolet Dealership is the largest in the city and was the largest seller by volume of the 2020 Chevrolet Camaro! If you're in the market for a Chevrolet Camaro or one of our other award-winning vehicles like the Chevrolet Silverado or Tahoe, schedule your Chevy sales appointment online.
We are here to help you get into the Chevrolet you have always dreamed of. And you can count on us doing it with a smile. Our goal is to make sure that all of our customers are Completely Satisfied! Whether you are here to shop through our new or used inventory or you have a Chevy service appointment with our expert technicians, you can count on the best service at James Martin Chevrolet. Look through our digital showroom and find your Chevrolet or come visit us in person! You can find us at 6250 Woodward Ave, Detroit, MI. And you can always give us a call: (888) 808-0979. We cannot wait to hear from you!
If you're located in Southfield or Dearborn we are just a quick 15 minute drive! James Martin Chevrolet proudly serves Detroit and the surrounding cities. Come check out our phenomenal inventory of brand new Chevy vehicles as well as our high quality pre-owned cars. Be sure to schedule your Chevy test drive online. Your time is precious, so we've made it easy for you to apply for Chevrolet financing, get an estimate on your trade-in, and check the most recent factory incentives and lease deals on our website. Basically, we’re here to make it as hassle-free as possible for you to drive home in a new vehicle. Come visit our Detroit dealership today to test drive the perfect Chevrolet for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 63 reviews
March 11, 2020
My experience at James Martin chevrolet I went to James Martin Chevrolet and purchased a 2015 Chevy impala and they said that the car was certified and cleaned and inspected but come to find I went to James Martin Chevrolet and purchased a 2015 Chevy impala and they said that the car was certified and cleaned and inspected but come to find out that the car had been in a accident I was having problems from the start. Day one passenger headlight wasn’t working it was on a Friday so I couldn’t go the next day to inquire about it . So Monday I too the car in to have it fixed. Took them a week to fix. And before I took delivery of the veichle I ask the salesman to replace the two front tires . Guess what they did they rotated the to the back and sent me on my way to no avail I had to return the next week because I went to have a brake light and tail replaced now I getting pissed off when the radio and navigation blinked out so now no music no nothing so now a red flag crossed my mind . So I take to another dealership to see what can be done about trading the car in . And another dealer said that they couldn’t touch it when the ran the car fax on because it had been in a accident and the car had collateral damage on the fron end . I they totally forgot to mention that not including that the car was hit in the back also. So I look at it like this if honesty don’t play a rol” in this what does. So I’m stuck with this car now not to mention once again back to the dealer because there’s water in the trunk. Once I remove the carpet there is all kind of trash sirenges and other junk in the car . I took it to them and they told me that they wouldn’t do anything they didn’t even try to put me in another car I just bought the car Dec. 20th 2019 ever week since I had that car I had to go to the dealer about that car. So be fooled by the sales department . They will do whatever it takes to mess over you. So make sur you xx the car out tooth and nail before you sign on the dotted line. .Ill never go back ther again More
by Bbbloxston1
Employees Worked With
Sales mgr.
March 04, 2018
Poor customer service I took my car in for service and warranty work. They had it for a few days. Did not repair the problem. I got it back dirty inside and out after I cal I took my car in for service and warranty work. They had it for a few days. Did not repair the problem. I got it back dirty inside and out after I called and said clean and prep my car before I arrive to pick it up! Someone went in the glove compartment and my trunk searching. They searched through a black bag I keep in the trunk for emergencies. WHY! Left everything loose in the trunk. It appears like sabatage to me. Everytime I take my SUV in I have a problem. Clearly they don't want to do service on this SUV because it's warranty work and they don't get paid! Talked to the service manager who was antagonistic and down right rude! He called me, I didn't call him. They stand around and stare at me it's kind of creepy! I don't have to be friendly just do your job and fix my little SUV! OnStar has this as my preferred dealer so when appointments are made by them I am forced to come to James Martin. Last time I was there some girl asked for my key, she never said who she was. People standing around doing nothing with too many customers waiting for service breeds chaos and unhappy employees and customers. No organization. You want good reviews then you do good work! More
by Yvonne32018
Employees Worked With
Nathan
February 07, 2017
Customer Satisfaction is not at James Martin's Service Dept. Over two years, I have taken my 2015 car in for a slow leak in tire. Seven visits & two years later......service dept found problem Over two years, I have taken my 2015 car in for a slow leak in tire. Seven visits & two years later......service dept found problem More
by ILoveDetroit
Employees Worked With
Rob Testani, Aaron Petina
