Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Hodge Hyundai
Muskogee, OK
129 Reviews
Filter Reviews by Keyword
By Type
Showing 129 reviews
January 21, 2015
Anywhere else I bought my car new at Hodge in Feb. That experience was painless. In Oct I drove my car off the road and wrecked it a little. I called the Hyundai ro I bought my car new at Hodge in Feb. That experience was painless. In Oct I drove my car off the road and wrecked it a little. I called the Hyundai roadside assistance and got a tow pretty quickly. The tow took my car to Hodge Hyundai. Melina assessed that I needed a radiator part, rear shock, a rear support and front bumper cover. Fine. Insurance covered it all. I expected my car back after a couple of weeks. 7 weeks later Melina assessed that I needed a new engine, but she had one in stock. A week later she had no engine in stock but Hyundai was on top of it. Called Hyundai and they said one was on the truck and would be delivered Dec. 30. That rolled by with no engine delivery. Eventually the engine arrived and was installed but something else was wrong with the rear bumper cover. I drove my car off the lot Jan 16, for about 5 minutes and found that the engine was not running smoothly. After 12 weeks and a hundred broken promises they still didn't do the job right. My car is still in the shop and they "are working on it". More
by xilef
Employees Worked With
David Thompson, Melina Galyen
November 03, 2014
Helpful I Had a great time buying my used elantra. They made a deal so sweet i couldnt pass it up. i'll never forget yall! I Had a great time buying my used elantra. They made a deal so sweet i couldnt pass it up. i'll never forget yall! More
by MaryFlusche2
Employees Worked With
Patrick, Patrick Thompson
February 16, 2013
Dealership has terrible costumer service. After buying our car, we had a couple things that went wrong. When we took it back to get fixed, they said it was fine and didn't see anything wrong with it. The our car, we had a couple things that went wrong. When we took it back to get fixed, they said it was fine and didn't see anything wrong with it. The manager said "We sale cars AS IS" What kind of dealership is that? Selling cars, As IS? These cars have warranty's on them, they need to be fixed!!! Taking my car to a different hyundai dealership out of town just to get it fixed. Once they sale you a car they don't want to have anything to do with you. They act like they are "with another costumer" and can't talk at the moment, when truth is they are sitting in their office. I will never buy from this dealership again, and would never recommend it to anyone! They are nice when trying to sale you the car, but after your gone it's like they don't even know you. Terrible costumer service and they don't stick to their agreements. Try the Hyundai dealerships in Tulsa, much nicer and are willing to go above and beyond to help someone out. More
by kdfisher
December 17, 2012
From the moment I walked in the door, I was impressed. The sale was completed over the phone. I had very little time before I had to get back to work. Stephen had the paper work ready, Rocky guided me The sale was completed over the phone. I had very little time before I had to get back to work. Stephen had the paper work ready, Rocky guided me thru the easiest financing experience, and Leslie showed me in detail just what all the gadgets in my car could do. I cannot say enough great things about these guys except they make a great team! They were friendly and professional. Can't wait to check out the service department when it's time for the oil change. Thank you so much! More
by Phd709
July 09, 2012
We are from California and stopped at Hodge for 30,000 mile checkup. Such a great dealership!! Jeff discovered nail in a tire that our California dealer tried to find three times!! Wish we lived closer mile checkup. Such a great dealership!! Jeff discovered nail in a tire that our California dealer tried to find three times!! Wish we lived closer. Awesome guys in Service. Thanks for being so efficient and polite. More
by hemetfolks
Employees Worked With
Travis, Jeff, Greg
June 29, 2012
we started the buying process on the computer and when we did get to the dealership we were met at the door.Leslie was a very friendly fellow and walked us thru the new car process.all the salesmen were very did get to the dealership we were met at the door.Leslie was a very friendly fellow and walked us thru the new car process.all the salesmen were very friendly.the sales manager is really a nice guy.the finance guy Rocky was very quick and friendly. we have dealt with other dealerships here in muskogee but this was the best we have been treated! More
by ct_nanny2002
Employees Worked With
leslie
June 15, 2012
I have been going to this dealer for service even before I bought a Hyundai. Their service is always exceptional and it was one of the main reasons I decided to look at the Hyundai. They are always frie I bought a Hyundai. Their service is always exceptional and it was one of the main reasons I decided to look at the Hyundai. They are always friendly and now know who I am and remember my name. I have never had a bad experience and they have gone out of their way to make certain everything is AOK. After servicing my car today they vacuumed the interior spotlessly, cleaned the glass and thoroughly washed the vehicle - it was done better than the car wash for $13 and this was part of the oil change. All the bugs were scrubbed off (and there were MANY) and the filth from dirt roads is all gone. That alone would keep me coming back, but everything was perfectly done, as well. And I could wait in very comfortable surroundings. These guys are great. More
by Fr Tere
Employees Worked With
Judd, James, new repair manager
June 06, 2012
Took my 08 santa fe in for check engine light on May 1st,2012. It was for a purge contol valve. On Friday june 1st, 2012 ( one month later ) they finally had it fixed. I also had them put on a new timin 1st,2012. It was for a purge contol valve. On Friday june 1st, 2012 ( one month later ) they finally had it fixed. I also had them put on a new timing and serpentine belt. Had to bring the car back in on Monday June 4th because the timing belt slipped out of time. I found out that Hyundai suggests to not replace the timing belt tensioner when you replace the belt. what a stupid move. They had to go back and pull the front off the engine again causing them to spend more money. It was under warrenty so it didn't cost me anything. This whole process cost me 3 round trips from my house to the dealership and back home, approx. 120 miles, nine long distance phone calls and over 30 days of limited vehicle use. This is terrible communication in the dealership. I will probably drive this vehicle till next spring then sell or trade it for a toyota. never had a problem with toyota. Owned 4 toyota since 1995 and never had a problem with any of them. I drove my 95 camry and sold it with 283,000 miles and was still running like new. Won't trust Hyundai again. I will say that the service manager was very nice and apologetic but the parts kid made all kinds of excuses and needs to be replaced More
by kennybob
Employees Worked With
service mgr and parts mgr
June 20, 2011
Worst dealer I have ever dealt with. Sold us a lemon car after 1 day I took it back made me lose $ 500.00 on the car itself. We had to travel 3 times from Tulsa to Muskogee. Costing us gas and tolls. We bou after 1 day I took it back made me lose $ 500.00 on the car itself. We had to travel 3 times from Tulsa to Muskogee. Costing us gas and tolls. We bought another used car off of them and it has a few issues also. Promised to replace window took over a week of me calling to see when they would come and fix it. They got top dollar for the used car and acted like they were losing money on it. I checked around and found out I paid $1500.00 over the book value. To keep this short do not deal with this company. They are rip offs. Not professional at all. More
by Oklagal
Employees Worked With
Randal, Jim and Tim
