James Hodge Ford Lincoln

Customer Service I had a wonderful experience buying a car with the help of H "Zee" Ziyada. I was happy with the car I picked and hope have it for a long time! I had a wonderful experience buying a car with the help of H "Zee" Ziyada. I was happy with the car I picked and hope have it for a long time! More

F150 4 x 4 STX 4dr I initially went into James Hodge Ford dealership looking for a low mile used truck. I was already 99% sold on a used Toyota Tacoma I found in Tulsa. I initially went into James Hodge Ford dealership looking for a low mile used truck. I was already 99% sold on a used Toyota Tacoma I found in Tulsa. J. Hodge Ford didn't have a used vehicle but convinced me that they could put me into a new truck with payments being the same as what the used Tacoma would be. After seeing the sticker prices I pretty much figured I was wasting my time and his (Robert Johnson) on pursuing a new vehicle. But Robert's persistence eventually paid off and he worked a deal that led to my purchase of my new truck. Salesman, sales mgr, and financer were all very friendly, professional and determined to get my business. I'm pleased that I was able to keep my business in Muskogee. More

Truck purchase I must admit, I have NEVER had so much fun and felt like I was just hanging out with my "friends and family" during my New F150XLT Off Road 4x4 purch I must admit, I have NEVER had so much fun and felt like I was just hanging out with my "friends and family" during my New F150XLT Off Road 4x4 purchase. From the moment I arrived at the lot, I was treated with respect and felt like the salesmen truly listened to what I wanted in a truck. I felt there was no "smoke and mirrors", that prices and options were presented to me in a very professional manner and that all my questions were answered fully and completely. The salesmen went above and beyond to ensure my satisfaction with my new truck purchase. I have purchases several new cars before and one of which was a new truck in 2012 from another Ford dealership and I must say that my recent purchase of my 2014 Ford truck surpassed them all. The staff made me feel warm and welcome and I didn't feel like I was just a another customer or just another commission. I felt as though they truly wanted to do everything in their powers to get me into the truck of my dreams. AND THEY DID!!! I am completely satisfied with my new F150 4x4 off road truck purchase. I felt like I received the best trade-in price they could give me for my 2012 F150 and the interest rate is spectacular. I loved the fact I walked in and told them what I wanted and most importantly what I didn't want and they exceeded my expectations. All the staff was very kind and courteous from my salesmen to the financial officer that completed my paperwork. I will recommend James Hodge Ford to all my friends and family. More

Richard Green Richard was a pleasure to work with, answered all our questions and concerns about our buying a escape since it has been 15 years since we have purcha Richard was a pleasure to work with, answered all our questions and concerns about our buying a escape since it has been 15 years since we have purchased a new car. He was nice enough to drive one home so we could test drive with no pressure from a sale person. He has to this point been straight forward with after sales service More

New car purchase I was pleased with my recent car buying eperience with James Hodge Ford. The dealership had alot of selection for me to test drive. I plan on using t I was pleased with my recent car buying eperience with James Hodge Ford. The dealership had alot of selection for me to test drive. I plan on using this dealership in the future for my service and repairs. More

Our Experience with James Hodge Ford We had been trying to localize a problem with our former King Ranch through the Service Department. Everyone in Service involved in our problem went We had been trying to localize a problem with our former King Ranch through the Service Department. Everyone in Service involved in our problem went above and beyond to resolve our problem, most especially the service manager, James. Since our truck was already 9 years old we decided to JUST LOOK at the new F-150 XLTs and maybe get a better idea of what it would cost is we were to upgrade. We certainly had no intention of buying at the time. Robert Johnson came out to greet us and even though we told him repeatedly we were just looking at the moment, he dedicated his complete time and attention to our inquiries. Our "must haves" were explicit and our "wish list" was complicated. Robert made it his mission to find us just the right truck to test drive, knowing we were in the just looking stage. We drove the truck, liked it and then went back to the dealership to get an idea of what the truck would cost and what our trade-in would be. Again we told Robert it was not our intention to purchase at the time - or so we thought. Robert and the James Hodge team met all our expectations regarding financial negotiations and WE DROVE HOME IN OUR NEW 2014 150 XLT - in the color I wanted! The finalization process (signing the papers) was expedited by Kaleb O'Brien, who is an extremely pleasant young man. All in all, purchasing this truck was an extremely pleasant experience. More

Highly Pleased James Hodge Ford had listed a particular car that I have been looking for at a price I could afford. After having visited several other dealerships t James Hodge Ford had listed a particular car that I have been looking for at a price I could afford. After having visited several other dealerships that left me not wanting to purchase from a dealer. I decied to try one more time with James Hodge Ford. They were about 45 minutes from my home and after visiting with them I found everyone to be respectful, helpful, knowledgeable, not just out to make the most money they could from me. They made the experience a pleasant one and seemed to share in my excitement in owning a new car. I would recommend them to anyone and feel confident they would have the same experience. More

Never again Greg Freeman was very RUDE! I spoke with him on the phone and he told me he would call me back which he never did. One week later, I called back and h Greg Freeman was very RUDE! I spoke with him on the phone and he told me he would call me back which he never did. One week later, I called back and he was very rude again and said he would call back again and of course did not. I ended up speaking with someone else and finally my situation was taken care of. My husband and I ended up buying a new Edge, 2 days later we noticed it has hail damage on it. We called the dealership and of course no one would return our calls. A week later, we were in the area so we went to the dealership, Greg is the "manager" that was there and came out to talk to us. He told my husband and I that we had been a problem from the beginning and wanted to know why we were just noticing the hail damage. We tried to explain that we didn't just notice it, no one will return our calls. He was laughing and told us that they have sold 120 cars with hail damage and we are the only ones that have come back and complained. He told us that basically we should have noticed it when we bought it. He said that we bought the car "as is" and we took the "discount" that was given because the car had hail damage. BUT we didn't sign the waiver. No one had ever told us that the car had hail damage. He did tell us that he would give us $500 which is what the insurance allowed for the damage on the vehicle. I think they were hoping we didn't notice. And the other 119 people probably didn't know either. Everyone else we worked with was nice, the salesman, Mark Verdun, was great. The car deal was done with Mark Ford, who was very nice and helpful and Job. I do believe that Job should have told us upfront that the car had hail damage but didn't. We did have a unique situation going into that car deal but I do feel that in no way meant they had the right to lie up front to us and be so rude. I will NEVER buy anything there again. More

Great experience My wife and I have been buying cars for 40 years, this was the most enjoyable experience we have ever had buying a car. Brandon was sincere and honest My wife and I have been buying cars for 40 years, this was the most enjoyable experience we have ever had buying a car. Brandon was sincere and honest and very respectful. We were a little off on price and he had his manager Greg come out and he didn't talk to us like we were 3rd class citizens, he was very polite and professional. We wouldn't buy anywhere else ever again. More

Ford Fusion We had a great experience buying our new Ford Fusion from James Hodge Ford. Ryan Spencer was an awesome salesman and helped us meet our needs. We will We had a great experience buying our new Ford Fusion from James Hodge Ford. Ryan Spencer was an awesome salesman and helped us meet our needs. We will recommend James Hodge Ford to our Family and Friends. More