James Hodge Ford Lincoln

the staff at james hodge ford was great to me and my wife. we had a great experience and the staff did everything possible to make sure we got what we wanted. They worked very hard to get our payments t wife. we had a great experience and the staff did everything possible to make sure we got what we wanted. They worked very hard to get our payments threw ford credit and to get us a low intrest rate. They also did a great job on the pay off of our car, not to much to carry over! very impressed with our sales man Hassan Ziyada very friendly and honest! I really enjoyed his service. This is our 3rd vehicle we have bought from James hodge in Muskogee and hope to buy another in years to come. More

Worst experience ever! They refused to lower their price and refused to give me any more for my trade-in than their first offer. I got approved for financing but they wouldn't call me and I had to call over and refused to give me any more for my trade-in than their first offer. I got approved for financing but they wouldn't call me and I had to call over and over. They treated me like a second class citizen and Phil, my salesman, lied about why he couldn't call me back. This went on for five days. I really liked their car that I was trying to buy but I got sick of their crap and am looking elsewhere. They lost my business and the business of my friends forever because they were greedy, lazy, and treated me like filth. I hope they fail and have to close up shop. Treating people bad like they did will eventually get them a bad reputation. To the people who got lucky and had a good experience I say good for you and I wish I could have had one as well. More

My husband and I showed up on Christmas Eve at closing time and Kevin was wonderful about helping us. He continued to help us all the way through the buying process. Great customer service time and Kevin was wonderful about helping us. He continued to help us all the way through the buying process. Great customer service More

I simply love James Hodge Ford!!! The atmosphere was very laid back and no pressure what so ever. I had the pleasure of getting Randy Howard as my salesman. Wasn't for sure what I wanted, but after very laid back and no pressure what so ever. I had the pleasure of getting Randy Howard as my salesman. Wasn't for sure what I wanted, but after answering a few questions, Randy knew right where to start. I was impressed with the auto choices I had, not to mention Randy Howard's knowledge and expertise. This was the best car buying experience. I used to think that I had to go to Tulsa to get a good deal. I was so WRONG!! If and when I need another car, I will shop Muskogee and most importantly James Hodge Ford with Randy Howard as my salesman. Win win situation. More

We shopped for almost three weeks before deciding what we really wanted. A ford was probably at the bottom of our list but when we came in a were greeted like we were family we knew we wanted a car from here really wanted. A ford was probably at the bottom of our list but when we came in a were greeted like we were family we knew we wanted a car from here. We were greeted by a Manager who did not just go out of his way but showed us vehicles and listened to what WE wanted not what THEY wanted to sell us and went out of his way to ride with us and show us the features of the vehicle (2013 ford escape). Where do you find a dealership with managers who know what they are selling?? He then had a great guy named Mark Verdun help us with all the paperwork. We were extremely impressed by Mark and Greg that we will tell everyone about our experience. Thanks James Hodge Ford!! More

Negotiated a price for a truck. First they said sight unseen, then after we agreed upon a price they said upon final inspection of my truck. I have no problem with the inspection of my truck . I told the unseen, then after we agreed upon a price they said upon final inspection of my truck. I have no problem with the inspection of my truck . I told them everything about the truck prior to a price reached. Drove an hour to the dealership and they changed their price. They started saying things about a trade that wasn't true, so they could lower the trade price and get me to pay more money. I will not even drive on the lot again. This was a very bad experience with this dealership. More

Kevin was very considerate of what I was looking for. He did all he could to give me the best deal. He was very informative of the car I was considering to buy. All staff at the dealership were courteous an did all he could to give me the best deal. He was very informative of the car I was considering to buy. All staff at the dealership were courteous and helpful. I have been to the service department since buying my car and they were also courteous and helpful. I receive e-mails offering any service I might need to keep my car in good shape. I feel Kevin or the service department are always available to me if needed. I would recommend James Hodge and staff to someone looking for a car. More

I am thoroughly satisfied with the quality and amount of Customer Satisfaction that all of the above sales men exhibit. I believe that they all should get extra bonuses because of the way they treat people. Customer Satisfaction that all of the above sales men exhibit. I believe that they all should get extra bonuses because of the way they treat people. My husband purchased a 2011 Ford F-150 Lariat in the (chocolate) color and he is thoroughly satisfied with every aspect of that sale. I'm just hoping that someone can talk him into purchasing me that 2010 Ford TAurus Limited that has been sitting on the James Hodge Ford lot since it was moved out there. I have test driven it several times along with a couple of others (originally I wanted the SHO model-but that proved to be a futile desire upon learning that the Umber interior is no longer offered and it is difficult to come by in the models left on the market unfortunately for me! I don't want the dark interior/exterior and no sun/moon roof) The 2010 Limited on the lot offers much of the basics that I require and desire! I have thought about other ford vehicles only to fall back on the Taurus because of certain criteria I have set for my next vehicle. Thank you Very Much, LeAnne M Pruitt 1603 Quail Run Muskogee, OK 74403-8456 918-577-2027 More

I had an excellent experience with Kevin Groom when initially "looking" at a 2009 Tacoma. I ended up buying the truck due to the confidence (which had never been experienced and I have bought a lot of initially "looking" at a 2009 Tacoma. I ended up buying the truck due to the confidence (which had never been experienced and I have bought a lot of vehicles) of honesty. I communicated to him everything I wanted in order for me to buy this Tacoma & got it. It went the smoothest ever. More

My experience from the moment i walked into the dealership was pleasant. I told the salesman what wanted and he took right to the vehicle it was a ford which in my opinion need no test drives. I to dealership was pleasant. I told the salesman what wanted and he took right to the vehicle it was a ford which in my opinion need no test drives. I told him I need to go get money for a down payment. He said lets go write it up we did just that and drove the car home...The only thing we could have done better was to have the whole thing transacted at my residence which we all know sales don't operate that way. if is this easy purchasing my next vehicle it will be purchased from James Lodge Ford! More