James Chrysler Dodge Jeep Ram Cedar Lake Listing

our experience Luke Milan was great! It was our second time purchasing a car from him at this dealership. Luke, the quality & reputation of the Jeep brand, along w Luke Milan was great! It was our second time purchasing a car from him at this dealership. Luke, the quality & reputation of the Jeep brand, along with our previous experience with Bobb's Service Department, all led us to purchase our second vehicle from this dealership. More

Great Service The people in the oil change department were very friendly and informative. They greeted you when you arrived and went over all of their findings befo The people in the oil change department were very friendly and informative. They greeted you when you arrived and went over all of their findings before you left. More

18 MONTH SERVICE FRIENDLY STAFF ABLE TO ANSWER MY QUESTIONS. QUINCY HANDLED MY RAM SERVICE DROP OFF PROFESSIONALLY. DROPPED OFF MY RAM EARLY AFTERNOON AND PICKED UP FRIENDLY STAFF ABLE TO ANSWER MY QUESTIONS. QUINCY HANDLED MY RAM SERVICE DROP OFF PROFESSIONALLY. DROPPED OFF MY RAM EARLY AFTERNOON AND PICKED UP MY RAM AT 5 PM READY TO GO. More

Off to a good start Rich Warne had a baptism by fire with my recent purchase of a new truck. The day of my purchase it was Rich's first day on the floor and I was his fi Rich Warne had a baptism by fire with my recent purchase of a new truck. The day of my purchase it was Rich's first day on the floor and I was his first potential customer. Rich was very friendly and was open about being new to the business. If Rich did not know the answers to my questions he would pull someone in to assist him. Having been in a sales career in the past myself I was happy to see someone working hard to learn the products and processes and stay cool under fire. End the end we completed the deal, along with the assistance of Chad Milliron, on the same day. I am proud to be Rich's first customer and first sale. I wish him the best of luck in his new career. More

Great Service Luke was Marvelous!!! He related to me in a way that made me disregard the length of time I was there, and did exactly what he said he would. Persiste Luke was Marvelous!!! He related to me in a way that made me disregard the length of time I was there, and did exactly what he said he would. Persistent lil fella too 😉😁😂🤣 More

Excellent Customer Service Laurie Kralek is an outstanding Sales Representative! We have returned to her twice for new Jeep Sales. The entire Bobb Auto Team from Service to Mana Laurie Kralek is an outstanding Sales Representative! We have returned to her twice for new Jeep Sales. The entire Bobb Auto Team from Service to Management & Sales are professional & respectful. More

Outstanding! The Professionalism while at the same time friendly interaction with Luke Milan and then Chad Milliron, was exemplary from start to delivery. All Dea The Professionalism while at the same time friendly interaction with Luke Milan and then Chad Milliron, was exemplary from start to delivery. All Dealerships can learn from this one. I have purchased or Leased one or more vehicles every 2 to 3 years since the 1980's from a multitude of Dealers and Bobb Auto Group has been one of the very few I admire. Sincerely, Ray Vega More

oil change It would be nice if you washed my care when I bring it in for an oil change, it would make your service very special It would be nice if you washed my care when I bring it in for an oil change, it would make your service very special More

Failure to honor/ poor follow through The dealership itself is ok. We bought my Dodge Charger during an Easter sale and we're given a free detail coupon and they were gonna note it on the The dealership itself is ok. We bought my Dodge Charger during an Easter sale and we're given a free detail coupon and they were gonna note it on the car records. This was a promotional thing... never did...never honored. Just recently took vehicle in for service they were gonna get some information about a rim that needed to be fixed through a policy I bought through them, been at least week and half haven't heard from them. They had to replace a broken key fab- programming took at least an hour and half. Unfortunately, I think they are falling short on promises. More

Good Service Dealt with John "Mario" mostly. He was knowledgeable on the vehicle and they were not pushy about the sale. Very helpful in offering many different Dealt with John "Mario" mostly. He was knowledgeable on the vehicle and they were not pushy about the sale. Very helpful in offering many different options for payments and warranties and very good hospitality as a dealership overall. More