James Chrysler Dodge Jeep Ram Cedar Lake Listing

Great Team Walked in last week and met Luke for the first time. We had to trade in a car and get a new one and to say he did everything for us to get the car we Walked in last week and met Luke for the first time. We had to trade in a car and get a new one and to say he did everything for us to get the car we wanted is an understatement! He went above and beyond to make the experience the best we have ever had. Luke and the BoBB team gained a customer for life!! More

2nd poor service/work experience. There won’t be a 3rd... Vehicle serviced for driver seat heating failure warranty replacement Vehicle was returned to me with obvious seat damage. Driver seat control trim Vehicle serviced for driver seat heating failure warranty replacement Vehicle was returned to me with obvious seat damage. Driver seat control trim not attached. Bottom seat cushion loose and not attached. Further inspection showed that driver seat cushion attachments were broken during disassembly to fix seat heating unit. Vehicle had to be brought back at a later date to have seat cushion replaced. I did not hear back from the service department about the part replacement in a timely manner. I had to call only to find that they had gotten the part and failed to notify me. Several months previous the vehicle was serviced for warranty work including a radio update. The car was returned to me without a functioning audio system or climate controls. I was told that something had gone wrong during the update and I would need a new radio unit. After not hearing from the service department after several weeks I took the car elsewhere for warranty repair. I thought I would give the service department a second chance. Unfortunately, once again I was disappointed with the poor level of service and workmanship. I doubt that I will give the service department a third chance to waste my time or damage my vehicle. More

Fast-Friendly - Thank you for caring for my Jeep! Loved all the recommendations to keep my Jeep running great - fast express service for oil change service was perfect for my day - Thanks so much - Di Loved all the recommendations to keep my Jeep running great - fast express service for oil change service was perfect for my day - Thanks so much - Diana! More

Friendly staff and good work done All of the staff at t.f he dealership was very friendly and the room that is just for children was a saver as I had my 3 boys with me. I went in for a All of the staff at t.f he dealership was very friendly and the room that is just for children was a saver as I had my 3 boys with me. I went in for a check engine lite but by the I left had left they had did 2 recalls and 2 service upgrades that were available for truck. The best part was it did not take very long at all to have all the work completed and it was Saturday to boot. I will be bringing my truck back for repairs when and if it needs it More

The ease of purchasing a used car We dealt with John Cappetto and he really went the extra mile in helping us purchase a used car. He was able to answer our questions, and was not pu We dealt with John Cappetto and he really went the extra mile in helping us purchase a used car. He was able to answer our questions, and was not pushy in any way. Everyone at was very nice. Car shopping is not something we enjoy doing, but John made it a pleasant experience overall. Bobb's has a good reputation in the area, and are known for their trustworthiness. We would definitely recommend them as a place to purchase a car from. More

Service Department Very friendly, very accommodating. They explained everything, as far as how long things would take, to update my vehicle computer. They even offered m Very friendly, very accommodating. They explained everything, as far as how long things would take, to update my vehicle computer. They even offered me to go for a test drive, which I declined. More

VERY HELPFUL VERY GOOD SERVICE. WILL SEND FRIENDS! BIG JOHN IS VERY EASY TO DEAL WITH. HE IS A VERY PLEASANT PERSON. WILL LET EVERYONE KNOW ABOUT HIM! VERY GOOD SERVICE. WILL SEND FRIENDS! BIG JOHN IS VERY EASY TO DEAL WITH. HE IS A VERY PLEASANT PERSON. WILL LET EVERYONE KNOW ABOUT HIM! More

Efficient & Professional I am always happy with the service I receive and the way I am treated while I am waiting for my vehicle to be serviced. They always finish within the I am always happy with the service I receive and the way I am treated while I am waiting for my vehicle to be serviced. They always finish within the time frame they promise. They make sure I am comfortable while I am waiting. Friendly staff. I have not been disappointed yet. More

Very happy with our purchase John was very helpful and made the buying experience pleasant and simple for us. He communicated with us well and had the car all ready when we arriv John was very helpful and made the buying experience pleasant and simple for us. He communicated with us well and had the car all ready when we arrived. Thanks! More

Great service! I have never received anything but great service with every visit! The people at Bobbs are hard working, straight forward people I’m glad I can do bus I have never received anything but great service with every visit! The people at Bobbs are hard working, straight forward people I’m glad I can do business with! More