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Jake Sweeney Kia - Service Center

Florence, KY

3.6
37 Reviews

37 Reviews of Jake Sweeney Kia - Service Center

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May 31, 2018

Excellent Don Hauser make buying my new car easy . This is my third car with them . I love my new Kia Sorrento ! I would recommend you to visit them . Every More

by Sunisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2018

Friendly excellent service Scott is friendly and knowledgeable and explained everything in a way I could understand. He informed me of specials and deals going on at the time I More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review of our service department Lola! We always appreciate when our customers take the time to share the experience you had with Jake Sweeney Kia of Florence. We're happy to hear that Scott did such a great job with you during your visit and hope you come see us again when the time is right!

April 05, 2018

Service Angela told us that we needed a new radio because our speak button wasn’t working. We didn’t believe it because of the service we had gotten prior so More

by Danranda24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angela Feldkamp
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Jake Sweeney Kia responded

Hello, We're troubled to hear about the confusion that occured during your visit at our service department. Please call our reputation manager at 513-782-2899 ext. 3445. He would like to speak with you about your experience at our service department. He is awaiting your call, thank you for your feedback.

January 23, 2018

service they have great service and great people I did not have to wait they had snacks and drinks and service did not take long at all More

by buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Darpel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Jake Sweeney Kia responded

Thank you for your review of Jake Sweeney KIA! We are always trying to give our customers the best customer service in all of our departments and are always happy to receive feedback from our customers. We are glad to hear that our service department delivered high-quality customer service and vehicle care to your car. We look forward to your next appointment!

January 13, 2018

2008 Kia Optima Service Always a pleasure dealing with Professionals like Scott Kirn and Nat. Years of 2008 Optima Service very much appreciated! Looking forward to a continu More

by KiaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nat
January 13, 2018

First visit This was my first maintenance, a little early because apparently there were issues fro Kia that needed to be resolved. Scott was my contact person an More

by diannel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2018

We appreciate Scott's professionalism We were extremely pleased with our service. Scott was very professional and friendly. He was very informative and did his best to find us the best sol More

by Holly Sturgill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2018

service on my car loved working with Angela and Jeff. Both very helpful and friendly. Would recommend your dealership to anyone for service or to purchase a vehicle. Yo More

by Optima Primez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Heines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Feldkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2018

Great, efficient service I scheduled my appointment online, when I arrived I was promptly signed in, my car was serviced in a quick and efficient amount of time. Friendly sta More

by Janet Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Feldkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candie Stathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2018

Staple in tire Bought the car the week before Christmas. From the first day one of the tires was losing pressure. Was told it was probably weather and to wait. Took More

by barb sogar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Darpel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Feldkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.