Jake Sweeney Kia

I came to Jake Sweeney Kia looking to lease the 2014 Kia Sorento. When I got there, I had immediate assistance and Richard answered all my questions. I was on a very short time limit and needed to be out of Sorento. When I got there, I had immediate assistance and Richard answered all my questions. I was on a very short time limit and needed to be out of there within an hour. They helped me get the right price and met all my needs. I love my car and couldn't be happier. More

I couldn’t have asked for a better experience. This was my first time purchasing a new vehicle on my own. Mr. Delaney was absolutely wonderful. Usually my father would accompany me to make sure I was tre my first time purchasing a new vehicle on my own. Mr. Delaney was absolutely wonderful. Usually my father would accompany me to make sure I was treated fairly, and things were handled properly. Mr. Delaney took upon that roll and made certain all my questions were answered and I was at ease. My father would be proud. I would recommend Jake Sweeney Kia in Florence Ky to my family and friends, but also Mr. Delaney for his exception customer service and outstanding kindness. I felt as if I was dealing with family, more than a salesman. Thank you Mr. Delaney and Jake Sweeney for making my experience a happy one. PS… I adore my little KIA! Sincerely, Rebecca Clark More

I went in to the dealership with the intension of purchasing a new Optima at a good price and that's exactly what i did. Also meeting a great salesperson in the process. Richard with having a great purchasing a new Optima at a good price and that's exactly what i did. Also meeting a great salesperson in the process. Richard with having a great personality and being very knowledgeable about the Optima made the buying process much more enjoyable. I have and will continue to recommend him and the Florence Kia dealership to all my friends and family. More

My husband originally went and looked at and picked out the car, since he was to be the primary driver of the car. He told me about it and how well they worked with him to get the payment to a price we co the car, since he was to be the primary driver of the car. He told me about it and how well they worked with him to get the payment to a price we could afford. They called later in the day and had worked it out to a price we were happy with. The car is very nice and we have had many compliments on it and have recommended the dealership as well as our salesman to numerous people. Good experience. More

Many of the salesman on the floor seemed to lack a superior professional manner in presenting themselves and the company for which they represent. The one exception to this I noticed was Joe Netto, w superior professional manner in presenting themselves and the company for which they represent. The one exception to this I noticed was Joe Netto, whom assisted me in my purchase. Mr. Netto helped me in every facet of the buying process to which I am very grateful for. He was very profession yet not overbearing and he along with your finance department helped me obtain the vehicle I wanted and they did so by extending themselves beyond what other dealerships I had visited prior to this one had provided. I just wanted to let you know that I was very impressed with Mr. Netto and you finance dept., but also I don't know if I would have made a purchase by just pulling in to browse just by seeing a group of 6 or 7 salesmen standing in a circle smoking and cutting up with each other in front of the building. Regardless, I think Mr. Netto deserves recognition for his outstanding customer service and patience along with his professional attitude. More

Joe, was very well versed in the cars, and the financing. He worked hard to get me into a car I would like, and more importantly could afford. The reason I chose to buy from this dealer is their service d He worked hard to get me into a car I would like, and more importantly could afford. The reason I chose to buy from this dealer is their service department. I have another Kia I did not buy there, but take there for service. THE SERVICE DEPARTMENT IS THE GREATEST !!!!!!!!!!!!!!!!!! More

The dealership was very thoughtful when we stopped on a Saturday evening after hours. Though we did not purchase that night they were very kind in working with us. We received a call two days later asking Saturday evening after hours. Though we did not purchase that night they were very kind in working with us. We received a call two days later asking of our interest and made another offer. After we countered, they came back with what seemed a fair deal on both ends. They were very patient dealing with us with all our questions. You see, even though my wife and I are both 50/51, this was our very first brand new car. They went out of their way to offer us all the incentives available and made a generous offer on our worn out trade in. Our salesman took a great deal of time explaining all the issues of our new car. Even the manager was very personable with us and our 9th grade son commented on how much he enjoyed visiting with the manager. It was a good experience and we will highly recommend this dealership to others. More

My husband and I had a wonderful experience at Kia working with Rick. He was friendly, answered all of our questions and took the time to go over all the details a new Kia Soul had to offer. I would r working with Rick. He was friendly, answered all of our questions and took the time to go over all the details a new Kia Soul had to offer. I would recommend the dealership and Rick to anyone looking to purchase a Kia. We are very happy with the service we received. Kudos to Rick for doing such a great job! More

I would like to say that Tom Scott is an excellent sales consultant. He went above and beyond in regards to my shopping experience. This was the first time I had to go onto a lot and purchase a vehicle of consultant. He went above and beyond in regards to my shopping experience. This was the first time I had to go onto a lot and purchase a vehicle of this magnitude. Tom helped me explore all my possible options and found a vehicle that I love. I would like to recommend Jake Sweeney to anyone looking for a positive shopping experience. Thank you Jamie Nowak More

I received great customer service and didn't feel rushed. I was very informed and all my questions were answered. I even got a follow up phone call regarding my situation. rushed. I was very informed and all my questions were answered. I even got a follow up phone call regarding my situation. More