Jake Sweeney Kia

Unproductive We went to this dealership to look at a specific car, and negotiate a fair price. We took the car for the drive and loved it, however we could not ge We went to this dealership to look at a specific car, and negotiate a fair price. We took the car for the drive and loved it, however we could not get the radio to work. We filled out the credit app and waited, and waited, and waited. We felt like we were imposing when asked a question of when would know something as I had to be a work. I felt the sale person to be very impersonal and non-caring about what we had to do and what we wanted. Never got an approval, but he said to take the car anyway, as he was SURE he would get an approval, this was over a holiday weekend so I understand why it took so long. He said he would call us when he heard something. He called Tuesday, and said he had to be out at the dealership ASAP as the deal that he got for us wasn't going to last long so basically telling us to drop everything and rush out there, which I don't understand how a deal could just fall through like that. So I got out that, and he said that the approval did not come through on the car we wanted, but rather on another car.. I didn't want that car, I wanted the other car....but now that he could not get an approval on that car, it was an awful car, and this one was so much better. I told him I had to leave at a specific time to get back to work, and he said no problem, evidently he had to go to a funeral, and left me someone else's hand. Well it got to be the time for me to leave, and no one was around, so I got up and left. Got a call at 5;00 from Joe asking what happened. He told me about this other car, I asked the price he didn't know It seems at this dealership all they care about is getting you in a car, not the one that you want. I didn't feel Joe was very knowadgeable about the cars, and basically just left us sitting around all day. I was unimpressed by the way we were treated, and just left to sit, as he had "other" customers to deal with. NOt much personal service. We were supposed to back out the next day, and we talked about and didn't want to pursue buying a car from this dealership. I t was just not a good experience. I felt like the time they thought was important was theirs, not ours. So we won't be back. More

Going anywhere else is a waste of time After searching for months to find a new car I learned going somewhere else is just a waste of time. I stopped by the Kings auto mall, Jeff Wyler, and After searching for months to find a new car I learned going somewhere else is just a waste of time. I stopped by the Kings auto mall, Jeff Wyler, and Superior I was frustrated to no end. Then I stopped by Jake Sweeney Kia and ran into Scott Dees and immediately I could tell they were different. I was the best car buying experience of my life. They gave me the best price for my trade in and gave me a great deal on my new car. Even when the manager Ryan came out to discuss my trade in, I really felt like wanted my business and that I wasn't just buying a car from a BIG CAR LOT but, from a family business. More

Jim & Lisa Morgan Spoke on phone with Danny Mangulabnan about a specific 2015 Kia Sorento Loaded. Made an appt for Aug 5 3:30 pm. Drove 2 hrs was told we cold see car Spoke on phone with Danny Mangulabnan about a specific 2015 Kia Sorento Loaded. Made an appt for Aug 5 3:30 pm. Drove 2 hrs was told we cold see car upon arrival he even checked to see if car was there while speaking with us initially. He then called us as we are driving to make sure we would be keeping our appt. we were on our way. He says nothing but great. We arrive and he greets us with. Well that specific car is not here our owner Mr Sweeneys friend has it. But I have many for you to choose from It goes down hill from there!! He insulted us time after time. Told us you wouldn't want to trade for our car. You don't put old cars like ours on your lot. He then proceeded to say we look like upstanding citizens asks us have we ever been bankrupt? NO. We were not doing a credit application. We came fully prepared to write a check already approved from our bank I have owned and operated my own business for 38 yrs. And my husband is a Postmaster. He has been with the US Postal Service 39 yrs. We thought you should know. I'm sure this is not the norm at Sweeney since your ratings are what brought us there. However we will not be returning More

used car salesman Scott Dees done a really good job with us. He was very friendly and knowledgeable. He worked very hard to get us in the car we wanted. We really enjoy Scott Dees done a really good job with us. He was very friendly and knowledgeable. He worked very hard to get us in the car we wanted. We really enjoyed the car buying experience. More

Mr. & Mrs Fouts Me and my wife recently stopped in looking for a mini van. We have 3 girls and another on the way. Donte was our guy from the beginning to the end. He Me and my wife recently stopped in looking for a mini van. We have 3 girls and another on the way. Donte was our guy from the beginning to the end. He did everything he could for us and was an awesome help. He answered all our questions and over gets a 5 out of 5. We went home with our new vehicle and we live it! If you visit jake sweeney gist Donte! More

scott Scott is a great salesmen. I absolutely love my new 2014 KIA forte. He knew exactly what to show me when I told him what I was looking for. I will de Scott is a great salesmen. I absolutely love my new 2014 KIA forte. He knew exactly what to show me when I told him what I was looking for. I will definitely tell people about my great experience. More

Above & Beyond I went to Jake Sweeney to look specifically at a new Kia Soul. I arrived with financing already in hand and a max price. Dante Goetz went above and I went to Jake Sweeney to look specifically at a new Kia Soul. I arrived with financing already in hand and a max price. Dante Goetz went above and beyond to get me the exact car I wanted. Numbers were crunched multiple times until we were all happy. He was never pushy and never aggravated with having to go back to the boss multiple times. I have recommended Dante to many friends already and will definitely continue to do so. He is an A++++++ salesman and it was a great experience!! More

The best dealership and sales men I have ever had. Dante was a very polite sales men, not pushy at all. Treated me as if he had known me all his life. Always has a big smile for everyone. He first sh Dante was a very polite sales men, not pushy at all. Treated me as if he had known me all his life. Always has a big smile for everyone. He first showed my one car but I did not like it. Then he showed me, a 2011 Chevrolet Malibu. This just about knocked me off my feet. I fell in love with this car and Dante worked very hard to see that this car was mine. I am so proud of my Malibu. Thank you Dante. This is the 2nd car I've gotten from Jake Sweeney Kia and and I tell everyone how well I was treated. More

Thank you Dante Goetz - Sarah Oshea I normally dont take the time to write reviews but because the service was great I felt it should not go unrecognized. I just want to say thank you t I normally dont take the time to write reviews but because the service was great I felt it should not go unrecognized. I just want to say thank you to the workers at Jake Sweeney Kia in Florence especially Dante Goetz. I have been car shopping quite a few times and everyone always seemed to be pushy, rushing, and just not necessarily concerned with exactly what I wanted or needed. Dante was different, he was more laid back. He let me take my time, I did not feel pressured. Overall it was just great service! I was relaxed and able to find a car that was best fitting for me. So again thank you Dante for my 2012 Volkswagon Jetta. I will be coming back to you when I ever need to go car shopping again and I will most definately recommend you to my friends! More

Awesome experience Dante was awesome to work with he was very understanding he was very helpful and acknowledgeable in the kia brand we will defiantly pass his name and Dante was awesome to work with he was very understanding he was very helpful and acknowledgeable in the kia brand we will defiantly pass his name and business card around will back to do more business with him when needed it was awesome he stayed with us till the end even tho it was 12a he is a a++++++ sales agent More