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Jake Sweeney Kia
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Daughter's First Car - Great Salesperson! I made a call to Jake Sweeney Kia to make sure a car I saw on line was still available before driving to Florence. Cam was the person I spoke with an I made a call to Jake Sweeney Kia to make sure a car I saw on line was still available before driving to Florence. Cam was the person I spoke with and was very helpful over the phone. My daughter and I drove over to look and Cam had the car out waiting for us, gave us plenty of time to look the car over and when it came time to get the deal done it was an easy process thanks to Cam. Would definitely recommend this dealer and Cam to anyone looking for a new or used car in the Greater Cincinnati Area. More
Great overall experience! We had no plans to ever buy a kia, but wanted to make sure we checked out every option so we went. Kia offers great warranties, prices, financing and We had no plans to ever buy a kia, but wanted to make sure we checked out every option so we went. Kia offers great warranties, prices, financing and the cars are really very nice. We could not pass it up after working with our salesman. He mad the whole experience great. He did not pressure us at all like many of the other places we visited. More
Excellent Experience I didn't really want to purchase a vehicle from a foreign auto manufacturer, but the Kia line, especially the Sorento we purchased are really outstand I didn't really want to purchase a vehicle from a foreign auto manufacturer, but the Kia line, especially the Sorento we purchased are really outstanding. The warranty was excellent, the car has everything that we wanted and much more for a very reasonable price and they were very easy to work with. Especially Mr. Goetz, he didn't try to push us into something we were not comfortable with and was very knowledgeable and helpful. More
Amazing experience, great salesman Cam is a great salesman and very knowledgeable, and he gave a personal touch which mad the process go that much smoother. I would highly recommend Cam Cam is a great salesman and very knowledgeable, and he gave a personal touch which mad the process go that much smoother. I would highly recommend Cam, he is defiantly and great asset to the Jake Sweeny Kia family. Would defiantly by another car from Cam. More
Amazing experience Danny and Ryan got me in my dream car. I am a 1st time car buyer with not so great credit and they did everything they could to get me into the suv I Danny and Ryan got me in my dream car. I am a 1st time car buyer with not so great credit and they did everything they could to get me into the suv I loved while staying in my budget. I can honestly say that all future purchases will be made at jake Sweeney kia in Florence and I will refer all family and friends. More
Great experience! I purchased a 2015 Kia from Jake Sweeney yesterday after work. They made the process quick and pleasant. The Salesman who assisted me was extremely in I purchased a 2015 Kia from Jake Sweeney yesterday after work. They made the process quick and pleasant. The Salesman who assisted me was extremely informative and knowledgeable. I was in and out in a short period of time and am very happy with my new Kia! More
This is my second time being burned by this dealership! I bought a 2011 Kia Soul used through Jake Sweeney Kia in October 2014. (See my previous review.) I gave them a second chance by bringing my mother he I bought a 2011 Kia Soul used through Jake Sweeney Kia in October 2014. (See my previous review.) I gave them a second chance by bringing my mother here car shopping in May 2015. I was told that there was a referral bonus of $100.00 when my mother purchased her car from them as well. It's been over 3 months and I have yet to receive the check. I contacted the salesperson who helped us and received no response. This dealership is ABSOLUTELY HORRIBLE at following through on their promises. SHOP SOMEWHERE ELSE! More
Great hasslefree They helped me narrow down what I could afford and went to bad with the vendors to get me what I wanted at the payments I wanted. I would recommend to They helped me narrow down what I could afford and went to bad with the vendors to get me what I wanted at the payments I wanted. I would recommend to anyone. More
Above, beyond, and then some. I stopped into this dealership at random one day, just looking around and comparing prices. I first dealt with Jeremy Hutton. He was both informative I stopped into this dealership at random one day, just looking around and comparing prices. I first dealt with Jeremy Hutton. He was both informative and pleasant, not pressuring what-so-ever. I test drove a car, but wanted to look around a little more, so I told him that when I was certain, I'd check with him first, to see if he had, or could get, what I wanted. He texted me a few days afterward, to see how my search was going, again, no pressure. When I finally decided on a Kia Optima SX, he was right there to help with everything. The purchasing process went smooth, and I was finally out of a rental, and into a car I had wanted, but been unable to afford until now! All was right with the world until two days later, when I was assaulted and carjacked, at work. What a horrible experience that was! I had to visit Sweeney/KIA that same day to copy and fax the purchase agreement to my insurance and police station. As soon as I arrived, several of the employees went out of their way to tell me how sorry they were that this had happened. Ryan Thomas consoled me by telling me that, if my car was unable to be recovered, they'd find me exactly what I wanted, and quickly. With no questions asked, he put me into a loaner car and told me to just keep in touch with them. What a relief that was not to have to worry about a rental on top of everything else! A few days later they recovered my car. My husband followed me to return the loaner, and when I asked Ryan about a particular safety feature setting, he took my car to the service department. When he reappeared, he said that, in addition to changing the setting for me, he also had it detailed, inside and out, and filled it with gas. He said that he knew how much I loved the car, and he wanted to get all of the bad vibes, out of it for me! This is what above and beyond looks like. It's really nice, and unusual, for someone, especially a stranger, to know what might be helpful in a situation, and to do it, without being told. Very intuitive and compassionate that man is! Today, I received a car from Jeremy. I assumed that he was calling to talk about the estimate and repairs to my car, which is currently at the dealership, but he said he had no idea it was in the service dept., he was just calling to check in after what had happened last week.! Yet again I was pleasantly surprised at how much effort and attention they give to their customers. I will continue to use this dealership in years to come, and will definitely recommend them to everyone I know. Thank you Ryan and Jeremy, you not only sold me a great car, you also restored my faith that there are still wonderful people in this world! More
Excellent Ryan Thomas and salesman Dante treated us with TLC. We came to "look" and went home with a Kia Sorento. Very satisfied with the whole experience. V Ryan Thomas and salesman Dante treated us with TLC. We came to "look" and went home with a Kia Sorento. Very satisfied with the whole experience. Very satisfied with our Kia Sorento. Fits very nicely in our life style. Thank you all at the Florence location. More