Jake Sweeney Kia
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Amazing experience Danny and Ryan got me in my dream car. I am a 1st time car buyer with not so great credit and they did everything they could to get me into the suv I Danny and Ryan got me in my dream car. I am a 1st time car buyer with not so great credit and they did everything they could to get me into the suv I loved while staying in my budget. I can honestly say that all future purchases will be made at jake Sweeney kia in Florence and I will refer all family and friends. More
This is my second time being burned by this dealership! I bought a 2011 Kia Soul used through Jake Sweeney Kia in October 2014. (See my previous review.) I gave them a second chance by bringing my mother he I bought a 2011 Kia Soul used through Jake Sweeney Kia in October 2014. (See my previous review.) I gave them a second chance by bringing my mother here car shopping in May 2015. I was told that there was a referral bonus of $100.00 when my mother purchased her car from them as well. It's been over 3 months and I have yet to receive the check. I contacted the salesperson who helped us and received no response. This dealership is ABSOLUTELY HORRIBLE at following through on their promises. SHOP SOMEWHERE ELSE! More
Great hasslefree They helped me narrow down what I could afford and went to bad with the vendors to get me what I wanted at the payments I wanted. I would recommend to They helped me narrow down what I could afford and went to bad with the vendors to get me what I wanted at the payments I wanted. I would recommend to anyone. More
Above, beyond, and then some. I stopped into this dealership at random one day, just looking around and comparing prices. I first dealt with Jeremy Hutton. He was both informative I stopped into this dealership at random one day, just looking around and comparing prices. I first dealt with Jeremy Hutton. He was both informative and pleasant, not pressuring what-so-ever. I test drove a car, but wanted to look around a little more, so I told him that when I was certain, I'd check with him first, to see if he had, or could get, what I wanted. He texted me a few days afterward, to see how my search was going, again, no pressure. When I finally decided on a Kia Optima SX, he was right there to help with everything. The purchasing process went smooth, and I was finally out of a rental, and into a car I had wanted, but been unable to afford until now! All was right with the world until two days later, when I was assaulted and carjacked, at work. What a horrible experience that was! I had to visit Sweeney/KIA that same day to copy and fax the purchase agreement to my insurance and police station. As soon as I arrived, several of the employees went out of their way to tell me how sorry they were that this had happened. Ryan Thomas consoled me by telling me that, if my car was unable to be recovered, they'd find me exactly what I wanted, and quickly. With no questions asked, he put me into a loaner car and told me to just keep in touch with them. What a relief that was not to have to worry about a rental on top of everything else! A few days later they recovered my car. My husband followed me to return the loaner, and when I asked Ryan about a particular safety feature setting, he took my car to the service department. When he reappeared, he said that, in addition to changing the setting for me, he also had it detailed, inside and out, and filled it with gas. He said that he knew how much I loved the car, and he wanted to get all of the bad vibes, out of it for me! This is what above and beyond looks like. It's really nice, and unusual, for someone, especially a stranger, to know what might be helpful in a situation, and to do it, without being told. Very intuitive and compassionate that man is! Today, I received a car from Jeremy. I assumed that he was calling to talk about the estimate and repairs to my car, which is currently at the dealership, but he said he had no idea it was in the service dept., he was just calling to check in after what had happened last week.! Yet again I was pleasantly surprised at how much effort and attention they give to their customers. I will continue to use this dealership in years to come, and will definitely recommend them to everyone I know. Thank you Ryan and Jeremy, you not only sold me a great car, you also restored my faith that there are still wonderful people in this world! More
Excellent Ryan Thomas and salesman Dante treated us with TLC. We came to "look" and went home with a Kia Sorento. Very satisfied with the whole experience. V Ryan Thomas and salesman Dante treated us with TLC. We came to "look" and went home with a Kia Sorento. Very satisfied with the whole experience. Very satisfied with our Kia Sorento. Fits very nicely in our life style. Thank you all at the Florence location. More
Exceptional Car Buying Experience I went to Jake Sweeney Kia Used Cars because a friend of mine (D. Weimer) bought a Certified Soul from Ryan Thomas. His experience was fantastic and I went to Jake Sweeney Kia Used Cars because a friend of mine (D. Weimer) bought a Certified Soul from Ryan Thomas. His experience was fantastic and I wanted to see what it was all about. I met the Sales Manager (Ryan Thomas) who showed me a Certified 2014 KIA Optima. We came to an agreement on price he wasn't pushy he listened to exactly what I wanted to accomplish, and made it happen. I could NOT be HAPPIER with this purchase. P.S I LOVE THIS CAR! More
Came in for One and left with Two! Excellent!!Everyone here was great!Left with exactly what we wanted.Knowledgable,no pressure,approachable staff.I feel confident with our purchase.We Excellent!!Everyone here was great!Left with exactly what we wanted.Knowledgable,no pressure,approachable staff.I feel confident with our purchase.We came in to buy a car for ourselves and my brother in law was just looking that day but found what he wanted and we left with 2 new cars.Thank you Dakota for all your help! More
Good salesman Jeremy Hutton sold my husband a 2011 Honda Civic.He was patient and courteous .Jeremy let us take our time.He even let us take the car to our machanic Jeremy Hutton sold my husband a 2011 Honda Civic.He was patient and courteous .Jeremy let us take our time.He even let us take the car to our machanic .Our machanic gave it a thumbs up!We will make sure we return to Kia in the future. More
Dante Goetz Experience Dears I was so impressed first by the customer service, Dante was warm and welcoming and made me and my spouse feel so comfortable. Second your car Dears I was so impressed first by the customer service, Dante was warm and welcoming and made me and my spouse feel so comfortable. Second your car variety was simply overwhelming and I was able to find a suitable car for myself and Johnny. Thanks so much Jake Sweeney and Dante. -Rondalyn More
buying two cars Mr. Goetz met us as we parked our car on your lot. Right away I was impressed with his approach and professional demeanor. I had no desire to speak wi Mr. Goetz met us as we parked our car on your lot. Right away I was impressed with his approach and professional demeanor. I had no desire to speak with anyone else. More