Jake Sweeney Kia

Jake Sweeney Kia in Florence, KY Service Department ROCKS!!! From the beginning to the end my visit to Jake Sweeney Kia in Florence, KY was very PLEASANT!! When I walked in Angela (Service Advisor), was very hel From the beginning to the end my visit to Jake Sweeney Kia in Florence, KY was very PLEASANT!! When I walked in Angela (Service Advisor), was very helpful, pleasant and knowledgeable. She offered drinks and guided me to a more comfortable waiting area. I initially came in because my push to start key fob was lost somewhere in my vehicle, so I ordered a replacement, and was going to pay nearly $300. Once my vehicle was drove in to be serviced I met with a Service Tech by the name of Troy. Who was also very helpful, pleasant and knowledgeable. Troy offered to search for my key fob. I've had my car serviced elsewhere, where Techs also said they would or have looked all over my vehicle for it. I've even looked everywhere for it. Couldn't find it anywhere!! While I waited in the waiting area, both Angela and Troy came to find me, to deliver the good news. That Troy had found my key fob. Both Angela and Troy went over and beyond for me this morning. They're definitely the true definition of what Customer Service should be! They've really made my day:) Thanks to them I'll definitely be doing business at this location again, and spreading the word and recommending this location!!! Thanks Again, Angela and Troy, you both are truly appreciated!!!!! More

Great Experience Cody was very helpful in the purchase of a used car for my son. The process was extremely smooth and was pretty quick. Even had a small mechanical iss Cody was very helpful in the purchase of a used car for my son. The process was extremely smooth and was pretty quick. Even had a small mechanical issue after leaving the lot and they took car of it immediately at no cost! More

Great experience I had an appointment for a tire rotation and i also needed another key for my car because i had only received one when i purchased it. i dropped my ca I had an appointment for a tire rotation and i also needed another key for my car because i had only received one when i purchased it. i dropped my car off at the service center, and went to talk to someone about the key. A man approached me and asked me my name, i told him why i there. He went into his office and about five minutes later, came back and said let's go get you a key. He personally walked me back over to the service center and made all the arrangements for my key to be made, he also offered to cover the cost of the tire rotation. Thank you Jesse Parks for all you did and the personal attention. More

Great car buying experience! He was very professional and helpful! Answered all our questions and got us a great deal! The process went very smooth and didn't take too long! He was very professional and helpful! Answered all our questions and got us a great deal! The process went very smooth and didn't take too long! More

Dante was great to work with! Dante was an excellent sales person. My daughter and I were "window shopping" and she spotted a Kia Optima she liked the look of. He was helpful in Dante was an excellent sales person. My daughter and I were "window shopping" and she spotted a Kia Optima she liked the look of. He was helpful in telling us about the car, let her drive it around the lot and we thanked him and left as this was our first stop of the day. After going trough 4-5 other lots she decided she wanted to give serious consideration to the Optima and ended up purchasing a 2013. Dante wasn't pushy, was very knowledgeable and really nice to work with. More

A true blessing! The whole team at this dealership is simply amazing! My fiance and I are first time buyers and we both have credit scores in the 500's. The car we had The whole team at this dealership is simply amazing! My fiance and I are first time buyers and we both have credit scores in the 500's. The car we had was old and while it had served it's purpose we knew it was on it's last leg. We are both working hard but with the cost of living it was looking like we were going to be struggling with transportation to and from work. We went to Jake Sweeney with no cash to put down and no real hope that they would be able to help us, but like I said the whole team from Danny to Shane and everyone in between worked magic and We drove off with a 2013 Hyundai Elantra. I will never deal with anyone else and I can not wait to go back in 18 months and get a brand new car! More

Great This was my first time buying a car & with me being young & not having much credit & money I was having a hard time then saw Jeremy on facebook throug This was my first time buying a car & with me being young & not having much credit & money I was having a hard time then saw Jeremy on facebook through some mutual friends, contacted him, now i'm a proud owner of a car!! So thankful for all his help! Keep up the good work Jake Sweeney More

Fantastic! Jeremy Hutton was friendly through the whole process I was there. He made sure I was comfortable with my payments. He was very patient with me and not Jeremy Hutton was friendly through the whole process I was there. He made sure I was comfortable with my payments. He was very patient with me and not rushing me to get my car. I had a great experience with Jeremy! I would definitely recommend him to anybody if they needed a car. Jeremy your the best! More

Great Experience I inquired about a Chevy Jake Sweeney had. Danny called me and I gave him my information and he got me approved very quickly. I went in test drove the I inquired about a Chevy Jake Sweeney had. Danny called me and I gave him my information and he got me approved very quickly. I went in test drove the car and loved it. Danny and Ryan was very helpful and very friendly throughout the whole process. If I had any issues Danny was returning my calls and emails very quickly. Danny and Ryan both worked with me throughout the entire process and worked with me on the price of the vehicle. Excellent service. I had a great experience with them and will definitely recommend them to other people. More