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Jake Sweeney Kia

Florence, KY

4.1
510 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5969 Centennial Cir

Florence, KY

41042

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Showing 510 reviews

May 29, 2016

Long slow process, great car After nearly 5 hours we walked away with our new Sorento. Our salesman was Don (DJ) Houser and he did great. He was new to the role of sales and was v More

by Rchenry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Houser
May 30, 2016 -

Jake Sweeney Kia responded

We at Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. On behalf of DJ and our entire Jake Sweeney Kia team, thanks again and have a great day.

May 20, 2016

Worked with me My sales consultant was Cody French. He was patient and easy going. The only thing I would hope they will improve is the wait time. I know the process More

by sjskelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cody French
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2016 -

Jake Sweeney Kia responded

Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Enjoy your new car. On behalf of Cody, Jesse, and our entire Sweeney Kia team, thanks again and have a great day!

May 19, 2016

My new Kia is amazing! I'm very satisfied with the service, friendliness, professionalism, and help I got while shopping for a new Kia!! Thank you Mike Rigney and Ryan Thoma More

by Kia Momma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rigney
May 19, 2016 -

Jake Sweeney Kia responded

Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. Enjoy your new Kia. On behalf of Mike, Ryan, and our entire Kia team, thanks again and have a great day.

May 16, 2016

Was very comfortable We were there for a while and found out it was because they were getting every possible quote until they met my monthly payment requirements. We love More

by journey14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016 -

Jake Sweeney Kia responded

Thank you for your business and this review. It is our goal at Jake Sweeney Kia to always make our customers happy at each and every point during the sales process. It's awesome to hear positive feedback from you, the customer. On behalf Dante of the entire Jake Sweeney Kia staff, thank you again for your time.

April 27, 2016

Great service Great customer service they did everything to help us get a great car at a great price.would recommend anybody to this place thank u so much More

by Serspecv06
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Jake Sweeney Kia responded

Thank you for your business. Dante appreciates your kind words and all of us at Jake Sweeney Kia thank you for the wonderful review. We will work hard to keep you happy and we look forward to working with you in the future. Have a great day.

April 23, 2016

Terrible Customer Service Cost Me BIG I was never thrilled with the service that I received at this location, but the location was convenient to home. When their failure to apply my warran More

by Shawn Dempsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
May 05, 2016 -

Jake Sweeney Kia responded

Mr. Dempsey, Thank you for your feedback. It is our goal at Jake Sweeney Kia to always make our customers happy at each and every point during the sales and service process. We take all of our ratings very serious. It is unfortunate that we could not meet your needs. Your vehicle was not purchased from our dealership, so your warranty was not applicable with our dealership. Your feedback is however vital to our dealership in order to improve our customer's experience. Thank you again for your time, hopefully we will continue to work with you and your family in the future.

April 06, 2016

My Car Review Good experience. Friendly service. I was surprised at how helpful Cody French and his manager Jesse Parks were while my girlfriend was having a diffic More

by Nissan2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

Jake Sweeney Kia responded

Jake Sweeney Kia would like to thank you for your business and the positive review of our company.We look to working with you in the future. On behalf of Cody and our entire Kia team, thanks again, have a great day.

April 01, 2016

Best experience Great customer service, no pressure. I found the perfect vehicle that met and exceeded all of my expectations. I couldn't have asked for a better expe More

by Adgaines
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

Jake Sweeney Kia responded

Jake Sweeney Kia would like to thank you for your business and the positive review of our company. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. On behalf of Dante, Jesse and our entire Kia team, thanks again, have a great day.

March 23, 2016

Exceptional I don't have the greatest credit in the world but I went in and was referred to Will by a friend. He was extremely helpful along with the rest of the More

by Heidi Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Helpinstine
Mar 24, 2016 -

Jake Sweeney Kia responded

Dear Heidi, we at Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. Enjoy your new car. On behalf of Will and our entire Kia team, thanks again and have a great day.

March 11, 2016

Crooked, deceitful, liars, and shady. This dealership couldn't be more crooked. They lied about pricing and jumped up the price after a deal had been reached. They added hidden fees throug More

by Aggravated Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 16, 2016 -

Jake Sweeney Kia responded

Dear Aggravated Customer, we at the Jake Sweeney Kia would like to thank you for the review of our company. It is unfortunate that we could not meet your needs. Your feedback is however vital to our dealership in order to improve our customer's experience. Please contact Jesse Parks or Coby Sweeney at 859-938-2020. Hopefully, we can resolve the issue and provide you with the best possible customer care possible . We look forward to working with you in the future. Thanks you for your patience and have a great day.

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