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Jake Sweeney Kia
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Long slow process, great car After nearly 5 hours we walked away with our new Sorento. Our salesman was Don (DJ) Houser and he did great. He was new to the role of sales and was v After nearly 5 hours we walked away with our new Sorento. Our salesman was Don (DJ) Houser and he did great. He was new to the role of sales and was very patient throughout the process. Of he didn't know an answer he found it. More
Worked with me My sales consultant was Cody French. He was patient and easy going. The only thing I would hope they will improve is the wait time. I know the process My sales consultant was Cody French. He was patient and easy going. The only thing I would hope they will improve is the wait time. I know the process takes time but I wasn't informed what was going on throughout the process. More
My new Kia is amazing! I'm very satisfied with the service, friendliness, professionalism, and help I got while shopping for a new Kia!! Thank you Mike Rigney and Ryan Thoma I'm very satisfied with the service, friendliness, professionalism, and help I got while shopping for a new Kia!! Thank you Mike Rigney and Ryan Thomas, you two got me a great deal and made me very happy! More
Was very comfortable We were there for a while and found out it was because they were getting every possible quote until they met my monthly payment requirements. We love We were there for a while and found out it was because they were getting every possible quote until they met my monthly payment requirements. We loved the whole experience and felt very respected. More
Great service Great customer service they did everything to help us get a great car at a great price.would recommend anybody to this place thank u so much Great customer service they did everything to help us get a great car at a great price.would recommend anybody to this place thank u so much More
Terrible Customer Service Cost Me BIG I was never thrilled with the service that I received at this location, but the location was convenient to home. When their failure to apply my warran I was never thrilled with the service that I received at this location, but the location was convenient to home. When their failure to apply my warranty after being asked on three occasions cost me over $500, it was confirmed that this is the worst service center I've ever visited. I wish I could rate with zero stars. AVOID AT ALL COST OR IT WILL COST YOU. More
My Car Review Good experience. Friendly service. I was surprised at how helpful Cody French and his manager Jesse Parks were while my girlfriend was having a diffic Good experience. Friendly service. I was surprised at how helpful Cody French and his manager Jesse Parks were while my girlfriend was having a difficult time figuring out what she was really looking for and what she could afford. They answered any and all questions and were very helpful and patient with us. Good overall experience. More
Best experience Great customer service, no pressure. I found the perfect vehicle that met and exceeded all of my expectations. I couldn't have asked for a better expe Great customer service, no pressure. I found the perfect vehicle that met and exceeded all of my expectations. I couldn't have asked for a better experience. More
Exceptional I don't have the greatest credit in the world but I went in and was referred to Will by a friend. He was extremely helpful along with the rest of the I don't have the greatest credit in the world but I went in and was referred to Will by a friend. He was extremely helpful along with the rest of the staff got me in a brand new car!!! I will definitely be going back and referring them to anyone that needs a car. More
Crooked, deceitful, liars, and shady. This dealership couldn't be more crooked. They lied about pricing and jumped up the price after a deal had been reached. They added hidden fees throug This dealership couldn't be more crooked. They lied about pricing and jumped up the price after a deal had been reached. They added hidden fees throughout to bump the price. They will not take responsibility for any actions. They will not give any clear concise written description of what needs to be done in order to keep a warranty, however they are quick to tell you on the phone that "Everything should be fine with normal maintenance." I have always heard that car dealerships were crooks but these guys took the cake. Everyone from the salesman, to his boss, to the warranty and paperwork people, to even the sales info people that answer the phone are terrible. I'd stay as far away from this place as possible unless you like to be lied to. More