Jake Sweeney Kia

Terrible customer service This dealership may be all about the sale however when you decide you no longer want the sale they not only insinuated I lied. They now are refusing t This dealership may be all about the sale however when you decide you no longer want the sale they not only insinuated I lied. They now are refusing to refund me my monies owed. I have never delt with a car dealership who have treated me so poorly after deciding not to purchase with them. My advice is there are a lot of dealers out there who will treat you with integrity and respect. I sat at dealership for over 3 hours today trying to speak with someone from management who refused to speak with me I would give them zero stars if I could More

stay away After getting home we found the top was missing all 6 bolts that secured it down, 4 lug nuts were missing and 1 wheel was loose...and that was just th After getting home we found the top was missing all 6 bolts that secured it down, 4 lug nuts were missing and 1 wheel was loose...and that was just the beginning....it's still in my garage... no one will or has returned my calls and was also told I was to get a spare key... don't have that neither....bottom line...there are a lot of reputable dealers in the tri-state area and this is not one of them...PLEASE ..take your time to look elsewhere!!! it could save you a lot of headaches later. More

We went to just look for a car that would accommodate our family . Donte helped is find the perfect car for our family . He didn't make you feel like you we're pressured h for a car that would accommodate our family . Donte helped is find the perfect car for our family . He didn't make you feel like you we're pressured he was very nice and helped me find the best deal . More

Amazing customer service I lost my car in the norwood flood and I call every where to get help with another car and I was hitting a dead end I contacted donte ( he sold me the I lost my car in the norwood flood and I call every where to get help with another car and I was hitting a dead end I contacted donte ( he sold me the kia that got flooded) and he went above and beyond to help me.. word can no express how thankful I am.. More

"Excellent Service Salesman" James Thacket was the best salesman I have ever had the privilege to work with. He is definitely a No Pressure salesman and he is what made this sale James Thacket was the best salesman I have ever had the privilege to work with. He is definitely a No Pressure salesman and he is what made this sale possible. He truly listened and understood what I wanted and needed to do. I can't say enough good things about him and this dealership. More

Excellent service Dante Goetz made this experience wonderful. He by far is why this sale happened and why I would recommend the dealership. He listened to what I was th Dante Goetz made this experience wonderful. He by far is why this sale happened and why I would recommend the dealership. He listened to what I was there for and found the absolute best car for me. Thank you Dante for amazing service! More

First Class Customer Service I can't say enough good things about this dealership. From the moment I pulled on to the lot I was given excellent customer service. If you visit the I can't say enough good things about this dealership. From the moment I pulled on to the lot I was given excellent customer service. If you visit the dealership ask for Cody French. He bent over backwards to get me every great perk offered at the dealership. Each person I came in contact with through my experience was friendly helpful and wanted me to have the best experience possible. J Parks was another great person I came in contact with that help me get the best deal possible for my money. I would recommend this dealership to anyone looking for a car! More

second chance four years ago I went car shopping at about 7 or 8 dealerships. I told the salesman what amount I could afford and he found me a car that I liked, T four years ago I went car shopping at about 7 or 8 dealerships. I told the salesman what amount I could afford and he found me a car that I liked, The payment was more than I wanted but it was late and I signed the papers and drove home. Later that same night I was looking over the papers and saw that he had charged me $2000 more than the agreed upon price. The next day they apologized and adjusted the price but did not seem happy about it. That left a bad taste in my mouth. This past week, my son purchased a car at this dealer and I went over to see the car. The salesman was very nice, apologized several times and explained that our original salesman was no longer with the dealership and that he promised to make us a great deal if we needed a new car also. So we gave Jake Sweeney a second chance and not only did my son buy a car but so did I! We actually dealt with 2 salesman, Dante Goetz and Cody French. Both of them were personal, professional, knowledgeable and helpful. I would give both of them a 5 star rating. More

Kia boo My new Kia is perfect, thank you Ryan Thomas and Mike Rigney! You guys are the best ever! You guys helped me more then you will ever know thank you so My new Kia is perfect, thank you Ryan Thomas and Mike Rigney! You guys are the best ever! You guys helped me more then you will ever know thank you so much! More