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Jake Sweeney Kia
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 510 reviews
questionable actions 1. Got a Kia 2012 in 2015 - loved it 2.I Referred My best friend same year 2015, was promised a referral bonus ( 100.00) - still waiting being told 1. Got a Kia 2012 in 2015 - loved it 2.I Referred My best friend same year 2015, was promised a referral bonus ( 100.00) - still waiting being told that paperwork is submitted. That was a year ago. 3.Referred my mother this year another 100.00 referral bonus- still waiting on both now. Being told that paperwork is in and I don't know why its not being sent to you? hmmmmm....ok Spoke with several customer service reps....no results. 4. Upon completion of paperwork I attempted to get my KIA refinanced with them and I don't believe I can because instead of making me a co-signer for my moms car they put me down as the primary buyer, which I did not approve ( so I have 2 cars in my name)for nor did I sign in the primary spot on application, it was for co-signer. a lot of sneaky things being done to make a sale from honest people as myself whom make payments on time and follow all rules. Not a satisfied customer at all at this point, and I'm left with no answers from anyone. I have gotten a car from Jake Sweeney in tri county and NEVER HAD THESES PROBLEMS. I hope Mr. Sweeney reads theses because something should be done. I wonder if I just need to take legal action. **** Update as if 12/19/2016 spoke with Jessie today manager of the used sales Dept. What a treat. Upon speaking with Jessie he explained to me that I wouldn't get my referral bonus because 1.st I co signed for my mom's car so it's like paying me for buying another car an 2. My friends deposit wasn't paid. As I ponder this answer mind you my friend still has her car an is current with payments an she just happen to be here at that moment. So she says I paid 1500 for my deposit so who has it if you don't? I then said someone is playing games now it's no longer about the money it's just the principal. He got mad told me I saw the review you posted an I'm not giving you anything since it's about principal. You change the review I give you your bonus. Wow wow Mr Jessie how are you professional? I will continue to report this behavior of Mr Jessie until something is done this is crazy. I have 2 cars with you an referred 1 with a list of 2 more waiting. I love Kia overall and give them an donte a five star, but due to Jessie's actions I have to rate so low. I won't let me Jessie ruin my feelings towards Kia or the Sweeney dealerships an will continue to refer my friends. Donte is great he went above an beyond to assist me in any way possible. He deserves an award an I thank him because he is the ONLY reason I will continue to send people his way. He is professional honest an a hard worker to make sure you get the car you want at a price one can afford. I even have a great time with the Kia Service Dept manager, I believe his name is Brian. He follows through with all apps and concerns. Thank you. Please understand I'm not out to make Mr Jessie lose his job because his co workers speak very highly of him, but I do want him to understand how important it is to treat/communicate better especially when your in a field where these are key factors to have. Enjoy your day everyone. More
Great Job! Wife put me on a, thought to be impossible budget, for a new or certified car. Mike took me to new and came close then gave me a couple of certified Wife put me on a, thought to be impossible budget, for a new or certified car. Mike took me to new and came close then gave me a couple of certified options. In the end, we hit the price I was shooting for. He was patient and made the time go buy fast. This guy will do his best to get you what you want. Overall, everyone in the dealership was nice to work with. More
No issues Michael was very attentive. Showed good customer service and knew what he was talking about. I would send friends to this dealership that are looking Michael was very attentive. Showed good customer service and knew what he was talking about. I would send friends to this dealership that are looking for a car More
Awesome First time doing business with a major car dealership. I enjoyed the experience. my salesman was very professional, nice and made the process move smo First time doing business with a major car dealership. I enjoyed the experience. my salesman was very professional, nice and made the process move smoothly. I would recommend this dealership to anyone and advise they speak to Cody French More
Great Job Michael did and outstanding job getting me the car that I wanted. He has a positive attitude and follows up with you after you purchase the car. I re Michael did and outstanding job getting me the car that I wanted. He has a positive attitude and follows up with you after you purchase the car. I recommend him to anyone looking to buy a vehicle. More
Great. Friendly. And super helpful Michael Meyer was a great help to me when i was looking to get a car. He had a great personality n was very nice and helpful. He made me feel very com Michael Meyer was a great help to me when i was looking to get a car. He had a great personality n was very nice and helpful. He made me feel very comfortable with my choices. Him and his managers Jesse Parks and Ryan Thomas did a wonderful job in making me feel like family. More
Great dealership! Had a great experience buying my Kia Optima. Cody French (our salesman) went above and beyond to meet our wants and needs when buying our car. I would Had a great experience buying my Kia Optima. Cody French (our salesman) went above and beyond to meet our wants and needs when buying our car. I would highly recommend Kia as well as Cody when buying a new vehicle. More
great job Mike Tackett!! great help < thank you Great job, very fair and fast service. The sales person was great. And kept all promises, I was very happy with his service. Great Job Great job, very fair and fast service. The sales person was great. And kept all promises, I was very happy with his service. Great Job More
Overall great experience. Our sales associate, Cody French, made a good first impression. He was courteous and professional while we asked to see several different vehicles. Our sales associate, Cody French, made a good first impression. He was courteous and professional while we asked to see several different vehicles. He was able to answer any questions we had. The finance portion of the visit was quick and professional. Overall, we had a great experience at Jake Sweeney Kia. More
Excellent Customer Service!!! Buying a car from Jake Sweeney Kia of Florence, was top on my list of great experiences! My mother and I went to buy a car, knowing minimal of what to Buying a car from Jake Sweeney Kia of Florence, was top on my list of great experiences! My mother and I went to buy a car, knowing minimal of what to expect and on a strict budget. We ended up leaving with so much knowledge and a beautiful new car. I would recommend anyone in the search for a car to go to Sweeney, I promise they go above and beyond to meet all your needs and more! They treat you with up most respect and as if you a part of their family. I will forever be completely satisfied with Jake Sweeney!! #SweeneyStory More