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Jake Sweeney Kia
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Staple in tire Bought the car the week before Christmas. From the first day one of the tires was losing pressure. Was told it was probably weather and to wait. Took Bought the car the week before Christmas. From the first day one of the tires was losing pressure. Was told it was probably weather and to wait. Took it out and found a staple in tire and it could not be repaired. Had to purchase 3 new tires because of difference in tread wear. Replaced the defective tire free of charge. Was an expense I didn’t expect after just buying the car to purchase 3 new tires. Angela Feldkamp was a perfect example of good customer service. They did give some free oil changes and tire rotations. More
Great service and the waiting period was much less than anti The service was prompt and efficient with a short waiting period and very courteous staff. I was hesitant to schedule for the recall but was pleasant The service was prompt and efficient with a short waiting period and very courteous staff. I was hesitant to schedule for the recall but was pleasantly surprised More
We drove down from Ohio for a low mileage preowned Toyota After finding a preowned vehicle of interest on AutoTrader, Justin Hill answered all of my questions and set up an appointment which led to a spot del After finding a preowned vehicle of interest on AutoTrader, Justin Hill answered all of my questions and set up an appointment which led to a spot delivery, same day. More
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Absolutely wonderful experience! Ryan is the best and helped me find the SUV of my dreams! The dealership was warm and friendly and helpful in my search. No pressure to buy and he had Ryan is the best and helped me find the SUV of my dreams! The dealership was warm and friendly and helpful in my search. No pressure to buy and he had my SUV ready when I came up to test drive. Found me everything I wanted and was a pleasure to work with. More
Scott Kirn Should be Promoted Excellent experience with Scott Kirn and your service department - Promote Scott! He is personable, easy to talk to, appears to be genuinely intereste Excellent experience with Scott Kirn and your service department - Promote Scott! He is personable, easy to talk to, appears to be genuinely interested in the customer experience, and very knowledgeable concerning the vehicle, the industry, and the service options available. One thing I want to mention though - you all do not have to pester me with repeated e-mails and reminder calls regarding the scheduled appointment. I got it...and after a bit, it is annoying. More
Great Service Called to inform me of a recall, got me scheduled right away and all fixed up! Only thing I don't like is getting 5 emails for me to provide this revi Called to inform me of a recall, got me scheduled right away and all fixed up! Only thing I don't like is getting 5 emails for me to provide this review. More
It was an easy visit Needed routine maintenance. Everything was done great. Found things needing to be fixed. Car repairs are too expensive but everything was done well an Needed routine maintenance. Everything was done great. Found things needing to be fixed. Car repairs are too expensive but everything was done well and in a timely manner. The staff is so helpful. More
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Above and Beyond This makes #2 from Ryan. These guy's worked so hard to get me the best deal and to make sure I was satisfied. I have referred several people to Ryan ( This makes #2 from Ryan. These guy's worked so hard to get me the best deal and to make sure I was satisfied. I have referred several people to Ryan (MAC) and they have all received the same service so it's not just me. Good job guy's More
Oil Change Professional technicians Always do good work Very friendly staff Never worry they will try to sell me service I don't want Nice clean waiting area Fre Professional technicians Always do good work Very friendly staff Never worry they will try to sell me service I don't want Nice clean waiting area Free coffee and snacks are a nice touch More
Service great, sales Ok Service guy today was excellent. Easy to work with. Great with all customers. Felt a little swindled in the buying of the car. Was told it would get n Service guy today was excellent. Easy to work with. Great with all customers. Felt a little swindled in the buying of the car. Was told it would get near the mileage I wanted after it broke in. MPG was my biggest priority. I’ve already put 3k miles on the car. It’s not getting the mileage I wish it would and now I’m stuck with it. Car runs great. The sales guy did a pretty good job figuring out what we needed. Wish I had pressed to try a few other vehicles with better mpg. The service department at Kia was the best I’ve experienced. Not sure it would be enough to make me buy there again. More