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Jake Sweeney Kia

Florence, KY

4.1
508 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5969 Centennial Cir

Florence, KY

41042

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Showing 508 reviews

March 17, 2018

Awesome Experience! Absolutely love my new Stinger!! What makes it even better is the great experience at Jake Sweeney. A huge Thank You to Ryan McMain, my Sales Rep, who More

by Alig8ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for your awesome review! We appreciate you taking the time to review Jake Sweeney Kia of Florence Our number one goal is to put our customers first to ensure they get the car and care they enjoy. If you need anything else just ask, but until then enjoy your awesome stinger!

March 17, 2018

Thanks JJ! We arrived knowing exactly what we were looking for and JJ facilitated our needs perfectly. Answered all our questions and processed the sell in a ti More

by Robert Sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Jake Sweeney Kia responded

Thank you for your review of Jake Sweeney Kia of Florence! We appreciate you taking the time to review our store and JJ to share your purchasing experience. Our biggest goal is to give each and every customer the absolute best in customer care, so thank you for letting us know we met our goal for you. Don't be a stranger and enjoy the new car!

March 17, 2018

Our new 2018 Kia Sportagr My husband and I had one of the best car buying experiences at Jake Sweeney Kia today. After having our last vehicle totalled in an accident we were d More

by Monica Beemsterboer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane (Anthony) Soard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review of Jake Sweeney Kia of Florence! We strive to give our customers the best in customer service and appreciate it when they let us know how we did. We are happy to hear that our staff did such a great job with your purchasing experience and hope to see you soon, but until then enjoy your new Kia!

March 16, 2018

WOULD CHEAT THEIR OWN MOTHER IF IT MEANT A SALE!! DO NOT TRUST. THEY WILL SELL THE CAR RIGHT OUT FROM UNDER YOU TO MAKE A SALE!! So I went into this dealership and looked at the recommended cars bas More

by Carol Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vince McKitric
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Jake Sweeney Kia responded

Hello Ms. Carol, We understand your frustration with our dealership and would like to talk to you about how to reconcile the situation. We would like to turn your negative experience into a gleaming positive one. Please call 513-782-1000 ext. 3445 to talk to a member of our management team.

March 13, 2018

Nice experience Wonderful time at the dealership no pressure nice people We test drove three Sorento Ryan Mcmain our sales person was nice. Paper work was done qu More

by Mike Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McMain
4.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Parsons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Jake Sweeney Kia responded

Thank you for an awesome review of Jake Sweeney Kia of Florence Mike! We always appreciate it when our customers take time out of their day to give us feedback on our store and staff, so thank you! Our number one goal is to provide the best customer care to all of our clients, so we are glad to hear that JJ and Ryan did a phenomenal job of meeting our goal. Enjoy your new vehicle!

March 12, 2018

Amazing service Marcus was and excellent help when chosing the perfect car for me. He was proficient and had great customer service! I would definitely recommend Kia More

by Skyler Tapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2018 -

Jake Sweeney Kia responded

Thank you for your review of Jake Sweeney Kia of Florence Skyler Tapp! We are always looking to give our customers the absolute best in customer service and provide a quality experience in sales and in service.Thank you for your feedback and we are always glad to see ya leave in a KIA!

March 10, 2018

It was great. Everyone was friendly and helpful. I have given the rating because everyone showed me they wanted to put me in a car. They showed determination. Marcus was very friendly. He gives great More

by Jgray1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Darpel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane (Anthony) Soard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Jake Sweeney Kia responded

Thank you for your awesome review of Jake Sweeney Kia of Florence! We appreciate you taking the time to give us 5 stars and sharing your experience with our dealership! We strive to give our customers a fast, easy, and simple service experience and are glad to hear that we met our goal for your experience, Marcus and the guys are All-Stars.Enjoy the new vehicle!

March 09, 2018

Not shabby at all! Young guy rolled up on lot with a junked focus, smoke coming out of the hood. The whole dealership nightmare package right? They didn't see it that wa More

by Youngguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Jake Sweeney Kia responded

Thank you for your review of Jake Sweeney Kia of Florence Mr. Madden! We are always looking to give our customers the absolute best in customer service and provide a quality experience. We are glad to hear that Marcus was able to do just that, he's an absolute rockstar. Enjoy your new vehicle and we hope to see you in the future when the time is right!

March 05, 2018

Customer service My experience was a complete headache. Thankfully Ryan McMain powered through it. Bent over backwards to get me into this car. I couldn’t appreciate i More

by Dyfguy12@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Jake Sweeney Kia responded

Thank you for your review of Jake Sweeney Kia of Florence! We are always looking to give our customers the absolute best in customer service and provide a quality experience in sales and in service. We are glad to hear that Ryan was able to do just that, he's top notch. Thank you for your feedback and we are always glad to see ya leave in a KIA!

March 01, 2018

Great experience Bought a 2014 Hyundai Elantra today. Our salesman Jared "JJ" Parson was great to work with. Very helpful and went out of his way to meet our needs. Th More

by Char 1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rom Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2018 -

Jake Sweeney Kia responded

Thank you for your review of Jake Sweeney Kia of Florence! We are always looking to give our customers the absolute best in customer service and provide a quality experience in sales and in service. We are glad to hear that JJ and Rom were able to do just that, they're pretty awesome right? Thank you for your feedback and we hope you enjoy the new vehicle!

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