Jake Sweeney Kia

Awesome place to buy your next Kia. I have been been buying cars from Jake Sweeney of Florence for 20 years. Their service Manager Tony Darpel is a great guy and all his staff are friend I have been been buying cars from Jake Sweeney of Florence for 20 years. Their service Manager Tony Darpel is a great guy and all his staff are friendly and really care about your situation. I have never been disappointed. This time I wanted to look into purchasing a pre-owned vehicle and met Noah Darpel this young man made it fun and easy for me to find just what I wanted and at the price I wanted. I stayed on budget and have a great car! Thanks to all the great people at Jake Sweeney of Florence. Five Stars for Noah Darpel! I highly recommend visiting Noah next time you are looking for a pre-owned vehicle. I have never been misled or treated badly here in the twenty plus years. Thanks Noah! More

Awesome If you want to be treated right and listened to. Go see Noah Darpel for your pre-owned vehicle purchase. This young man listens to what you are sayin If you want to be treated right and listened to. Go see Noah Darpel for your pre-owned vehicle purchase. This young man listens to what you are saying. I wanted a great car at a great price and I wanted to stay in budget. No sales pressure just good advice. I got the car I want at the price I wanted. Noah Darpel is the man to see about purchasing your next pre-owned vehicle. Drive in to see him or talk to him on the internet page. Thanks Noah! More

Misled/poor customer service My husband and I bought a truck from Jake Sweeney about a month-and-a-half ago and it was misleading because the guy told us that we were getting a pa My husband and I bought a truck from Jake Sweeney about a month-and-a-half ago and it was misleading because the guy told us that we were getting a paint protection for free. He said it was for three years, but later on we were told from a different guy that it was really for 5 years and we did pay $899 for this. I'm really frustrated because we went there trusting them with their word. We sat there for 8 hours waiting for them to do their job and I still had to point out mistakes on the numbers that were on the paperwork. We was already pre-approved from cinfed credit Union,so all they had to do was call the lady, get a check that we pick up and bring it to them, but they decided to do it a different way and that's why we were there for 8 hours and we still had to go on and do it the way that I originally told them. About three weeks later my husband noticed some rust on the bottom of the doors, he told them that they needed to look at it and fix it because we had the paint protection. They did part of the work, but denied the rest of the work because they said they didn't know the rust was there, so it was considered a pre-existing condition. If they didn't know it was there how were we supposed to know it was there. We bought a truck thinking that we had protection to fix something that was messed up when we bought it so obviously the paint protection is worth crap because they can deny it saying that they didn't know about a pre-existing condition. We bought it from them trusting their word and their word means nothing. We do appreciate the work they did do because it was fantastic, but will probably never shop with Jake Sweeney Kia again because of the runaround that we received. I was looking for a vehicle for myself, but it most likely won't be there. Also customer service is horrible because we tried to call them on several occasions left messages and no return phone calls. We had to go into the shop to find someone that gave us a million and 10 reasons why they didn't call us back. First reason was the guy that we called isn't in the office very much and he's been very busy. The guy that told us this said I will make sure I call you back when you call and message me, to no avail he did the same thing as the first guy. I will say I've never had a horrible experience like I did with Jake Sweeney Kia in Florence. It would be nice if someone would fix what they obviously knew about, but claimed they didn't. I have never done a bad review in my life because I don't like them, but we paid a lot of money for a vehicle that should be fixed before the rust deteriorates the rest of the truck. I always like to give companies a second chance, but if it can't be fixed then a second chance would not be given and I would let everyone know exactly how my experience was. More

Used car power train warranty is crap. Bought a 2015 explorer with 27k miles was told power train would be covered for life of car as long as they did my oil changes. Went for first service Bought a 2015 explorer with 27k miles was told power train would be covered for life of car as long as they did my oil changes. Went for first service was told battery was bad had it checked two other places tested fine. Then they stripped my oil drain plug. So second service said I needed rear brakes at a cost of $400 and that I had to have them do the work because that’s how they make up there money on power train warranty if they didn’t do my brakes warranty is void. Won’t be going back ever. More

Awesome Internet Experience Issa, was great and always followed up on our last conversation. They presented upfront pricing and always kept in contact. There motto appears to be Issa, was great and always followed up on our last conversation. They presented upfront pricing and always kept in contact. There motto appears to be "If we can make it happen, we will"They are a large dealership with small town courtesy. I want to thank them for their time, definitely the dealership all others should strive to be like. More

Family Friendly Dealership Awesome experience as usual. I have purchased all of my vehicles from Coby Sweeney and his staff for the last 25 years. Noah was my salesman for this Awesome experience as usual. I have purchased all of my vehicles from Coby Sweeney and his staff for the last 25 years. Noah was my salesman for this purchase and he is an awesome young man! Very helpful, patient, and very easy going. Does not pressure you to make a quick decision. More

Great experience with buying a car today Had a great experience with buying a car here. Nice an relax after my trauma at another dealer night before. Thanks for the deal an will definitely be Had a great experience with buying a car here. Nice an relax after my trauma at another dealer night before. Thanks for the deal an will definitely be back in future. More

Friendly people & great service Brent was very helpful in getting us the car and deal we wanted. Everyone there were considerate of our time & needs. I would highly recommend Brent K Brent was very helpful in getting us the car and deal we wanted. Everyone there were considerate of our time & needs. I would highly recommend Brent Kennedy & Jake Sweeney. More

Great service friendly sales people Brent Kennedy took care of all my needs today. He got me exactly what I wanted and stayed close to my price range. I would suggest him and the entire Brent Kennedy took care of all my needs today. He got me exactly what I wanted and stayed close to my price range. I would suggest him and the entire dealership to anyone I know looking for a car! More

Pleasure to do business with! I don’t love to buy a new car but Brent helped make it a seemless and painless process. He really listened to my needs and really worked with us to m I don’t love to buy a new car but Brent helped make it a seemless and painless process. He really listened to my needs and really worked with us to meet those needs! When we met with financing DJ helped us quickly complete the process! I would recommend these gentleman to our friends to work with! Thank you! More