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Jake Sweeney Kia
Florence, KY
504 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 504 reviews
December 17, 2024
We love Jake Sweeney Kia! Just recently, our Sedona had an unexpected oil leak. The issue was covered under warranty, but would require our van being kept over the weekend. Ou Just recently, our Sedona had an unexpected oil leak. The issue was covered under warranty, but would require our van being kept over the weekend. Our service rep, Christian, helped us with getting a rental car so that our weekend plans were not ruined. The repair was done in a timely and professional manner. This is one very satisfied Kia customer. More
by BennyBob
Employees Worked With
Christian
December 14, 2024
Shannon Lowe was the best salesman that I have ever dealt with when buying a car. He made my daughter and my experience great. It is her first car. with when buying a car. He made my daughter and my experience great. It is her first car. More
by Tkflaherty
Employees Worked With
December 06, 2024
Very helpful and friendly everyone was nice Answered all questions and very informative about the car questions and very informative about the car More
by Pcbeachbum
November 30, 2024
Easy check in, courteous and well explained ; clean and comfortable waiting area. I would recommend to anyone looking for a kia. comfortable waiting area. I would recommend to anyone looking for a kia. More
by ARichard3
November 23, 2024
I took my 2017 Forte into Jake Sweeney Kia as there was rattling from the engine. Instead of looking into the causes, they topped off the oil and said drive it for 1000 miles and come back (oil consumption rattling from the engine. Instead of looking into the causes, they topped off the oil and said drive it for 1000 miles and come back (oil consumption test). They didn't even call me to let me know it was done, I had to call them like 4+ times to get an update, let alone find out my car was done. Less than a 100 miles later, I heard it again, took it to Valvoline (which is what they told me to do) and got my oil checked and had to get it filled up as I burned through 2 Quarts in less than a 100 miles! I take it to kia the next day, they said they needed to wait for a manager to run the Carfax (which I could do from my phone). Even after the proof of 50% of my oil gone, they are still trying to get me to drive it 1000 miles. I'm not risking my life (as there was a class action lawsuit on their engines catching fire), risk getting stranded due to my engine seizing, or doing serious damage to my engine, or spending $25 and my own time every 100 miles (10+ times) to fill up my oil. Insanity. Not to mention the countless times I've called and left voicemails and no call back, they say they'll call me right back, and no call back (just terrible service). I have the bumper to bumper Powertrain warranty and they are doing their best to not service it. And the hoops they made me go through to find all my service records when they could've easily found it on Carfax. Awful experience, will NEVER buy from a Jake Sweeney dealer again, let alone a Kia. More
by fink1
Employees Worked With
November 20, 2024
I would give Cam Carlotto a 10/10. We purchased a Kia EV9 from out of state and he was great. He was very responsive, answered all my questions, and worked to get us a deal that we wer We purchased a Kia EV9 from out of state and he was great. He was very responsive, answered all my questions, and worked to get us a deal that we were comfortable with, and applied no pressure! He did come in on his day off for delivery, even though the paperwork had been completed. We accidently left our ezpass in our trade, and he is taking the time to mail it back to us which I also appreciate. I hope my future car purchases can be this easy! More
by Linkdb49
Employees Worked With
Cam Carlotta
November 14, 2024
Service was quick and very thorough. Staff was courteous and friendly. Have used Kia service for many years and plan on doing so in the future. Staff was courteous and friendly. Have used Kia service for many years and plan on doing so in the future. More
by pblauanderson
Employees Worked With
