Jake Sweeney FIAT

Jake Sweeney Alfa Romeo / Kia / Fiat was great to deal with especially our excellent salesman, Skip Jones. Skip was a fantastic salesman to work with. Very knowledgable about Alfa Romeo, and the Giulia sp with especially our excellent salesman, Skip Jones. Skip was a fantastic salesman to work with. Very knowledgable about Alfa Romeo, and the Giulia specifically. Not just a great salesman and fellow car enthusiast but truly treated me as a friend. We live in MI and purchased the car sight unseen and had it delivered. (FIY, I never thought I would ever do this, but Jake Sweeney had the make, model, trim, options, mileage and price we wanted) The Alfa was delivered on time, clean and with a full tank of fuel. The Giulia was just as good if not better than advertised. Skip took his time as we discussed the particulars of this car in detail and he answered each question in detail. Skip sent me more detailed pictures showing any blemishes that were not visible in online photos. I sourced my own financing so I cannot comment about finance department. However, if they are as professional as Skip I imagine that would have been a great experience also. Next time I am in Cincinnati/Florence area I will be sure to stop in and see Skip and the Jake Sweeney Alfa / Kia ? Fiat dealership in person. More

Horrible experience trying to buy a car online from Jake Swe eney Alfa Romeo / Kia / Fiat. Salesperson did not respond to calls, texts or emails in a timely fashion. They kept emailing the incorrect email addres eney Alfa Romeo / Kia / Fiat. Salesperson did not respond to calls, texts or emails in a timely fashion. They kept emailing the incorrect email address after we corrected them multiple times and the email was still wrong on contract documents they sent. They asked us to print out, scribble on, scan, and send back documents because they don't use DocuSign online (or equivalent.) FedEx-ed us documents irrelevant to our sale, causing confusion and more questions (which they were also slow to answer.) Asked us to sign and return the only copy of legal documents - none of which had the odometer reading filled in (and their notary had already signed off!) When asked, they told us to go ahead and sign and they'd fill in the odometer readings later; that's how they always do it - huge red flag - that's not how legal contracts work! We decided we'd be more comfortable having our local Alfa Romeo dealership buy from Jake Sweeney Alfa Romeo and then we'd buy it from the local. Our salesperson asked if I could scan and send documents to the local dealership - he tried to send them himself but failed and couldn't figure it out? Or maybe he couldn't locate his own documents and was too embarrassed to admit that? The sales person supposed to be helping us went radio-silent until I had to email his managers. They strung us along for several days, saying they'd work with us and then suddenly flatly refused to sell to our local dealership (who has a recorded phone call of them offering to sell the vehicle at a lower price than they offered us.) When I called and spoke to the sales manager he straight-up told me it wasn't worth their time to sell to the dealership because they couldn't tack on enough taxes and fees like they could if they sold directly to us. I asked what price the local dealer would have to offer. He got grouchy and said that under no circumstances would he ever sell to our dealership. It's sad that one Alfa Romeo dealership is being so antagonistic to potential customers (and even their fellow Alfa dealerships!) Really tarnishes my image of the entire brand. I still don't know what to think; we're suspicious maybe there was something wrong with the vehicle and they mysteriously got cold feet when they found out they'd be selling to a dealership with Alfa Romeo experts who'd be doing their own independent inspection? Or maybe that's just a coincidence... ? More

Skip provided an exemplary car buying experience! He was friendly, efficient, accommodating, communicative, and transparent. Tammy made our F&I experience fastidious, informative, easy, and fun! We felt lik friendly, efficient, accommodating, communicative, and transparent. Tammy made our F&I experience fastidious, informative, easy, and fun! We felt like family at Jake Sweeney Fiat which made it well worth driving from Columbus OH to lease our new Abarth 124 Spider. I will definitely recommend Jake Sweeney Fiat! More

Brian LaFata was great... Glad you are still in the business I brought my 124 Spider in for service here last week and Brian LaFata was awesome to work with. He’s a car guy and definitely has a passion for your I brought my 124 Spider in for service here last week and Brian LaFata was awesome to work with. He’s a car guy and definitely has a passion for your product. Is always a pleasure to see and work with people like that in the car business. Glad you are still in the Fiat/Alfa business. I’ll be back! More

Deceive you with extended warranty on your loan!!! While buying a new Fiat, the unprofessional salesman, Don Houser, who would never return your calls, did not ask me about an extended warranty. At the While buying a new Fiat, the unprofessional salesman, Don Houser, who would never return your calls, did not ask me about an extended warranty. At the end of the sale, when I was told to go to their Finance man's office (DJ Moore), he said we're going to have you sign a lot of paperwork, everything is standard, just sign away and we'll get you out of here faster. OMG! When I reviewed my paperwork a couple weeks later from wondering later why my loan was so high, DJ Moore wanted to blame it on the salesman, DJ Houser, saying that the salesman signed me up for this expensive extended warranty. Now after almost 4 months, Jake Sweeney FIAT still has not cancelled it, even after applying for cancellation on their extended warranty form. They are snakes making me pay for this and slid under my nose. Now there's payments wasted every month as they drag this out AND a non-refundable cancellation fee! UNBELIEVABLE that they get away with this. Other dealers carefully go over all documents and ask you if you have any finance questions at all at the end. More