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Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
By Type
591 Reviews of Jake Sweeney Chrysler Jeep Dodge
Great service Highly recommend - Curt in service is always there to help and make sure everything is perfect!! I always feel like I'm being treated fairly. :) Highly recommend - Curt in service is always there to help and make sure everything is perfect!! I always feel like I'm being treated fairly. :) More
Used car purchase Found the car I'd been looking for online Saturday night, was contacted first thing Monday morning by Brandon Justes and was driving it home on Wednes Found the car I'd been looking for online Saturday night, was contacted first thing Monday morning by Brandon Justes and was driving it home on Wednesday! I would recommend this dealership . . and I love my new car!! More
Great experience! A+ This was my first experience purchasing a new vehicle and it was as smooth as the new Ram you'll see me cruising around town in. The salesman - Jr. This was my first experience purchasing a new vehicle and it was as smooth as the new Ram you'll see me cruising around town in. The salesman - Jr. This is a fella who really cares. You can tell by the amount of customers chasing him down. Totally breaking the stereotype of "the car salesman", Jr. is genuine and almost feels like an old friend from the moment you meet him. Jake Sweeney Automotive should feel honored to have such a salesman. He does it right and his "word" truly means something to him. A+ to Jr. and the Jake Sweeney dealership for an awesome experience! I know where my family will find their new vehicles. Thanks guys! More
Terrible Customer Service I came in for an appointment and was not at all greeted. So I just stood there for about 10 minutes waiting to be helped. The sales person was not per I came in for an appointment and was not at all greeted. So I just stood there for about 10 minutes waiting to be helped. The sales person was not personal. He came off standoffish and I thought the other reps were rude. They were not helpful at getting me a car. I was a big waste of time. More
Salesperson was easy to deal with, very friendly, went out of his way to help. Buying process was pretty smooth and quick - it was a cash sale. Staff is extremely courteous. Only problem/surprise was the out of his way to help. Buying process was pretty smooth and quick - it was a cash sale. Staff is extremely courteous. Only problem/surprise was the $700 charge for "Sweeney coating," a protective sealant which is supposedly added to all their vehicles, and is NOT optional. It unexpectedly increased the sale price of the vehicle by 18%. I really liked the car, so I rolled with it, but after investing in usual used car repairs, I would have preferred to have spent that money on the bearings and brakes the car needed. It seems like this cost should be mentioned up front, before the agreement to buy and the paperwork is written up, or just rolled into the advertised sale price. I'm not sure I would go back or recommend this dealership for this reason alone. More
I tried to buy a new car through Jake Sweeney Chrysler Dodge Jeep and ended up wasting six hours of my time driving there and back. After negotiating a price online, I showed up at the dealership, and the Dodge Jeep and ended up wasting six hours of my time driving there and back. After negotiating a price online, I showed up at the dealership, and the "new" vehicle that ended up being a demo had over 5000 miles on it. It had been trashed by the owner and his kids and they didn't even take the time to clean it before I got there. Then I tried to make something of my time by pricing out a different "new" vehicle. The Sales guy(Marty), then brings me the price back at full MSRP, just after completely wasting my time on the original vehicle I had intended to purchase. What a joke. I purchased a vehicle today through a different dealer that treated me like I would expect to be treated. More
I had a great experience. Jim was very patient and helpful. Jim made the process of buying a new vehicle very comfortable. I feel that I will come back and buy my next vehicle (Jeep) from Jim and Jake helpful. Jim made the process of buying a new vehicle very comfortable. I feel that I will come back and buy my next vehicle (Jeep) from Jim and Jake Sweeney. I would highly recommend people to go to Jake Sweeney base on my experience. More
I am a single mom who has been taken advantage of in other circumstances with my car. I took my Nitro (which I also bought at Sweeney and love) in because it was leaking transmission fluid. They were p other circumstances with my car. I took my Nitro (which I also bought at Sweeney and love) in because it was leaking transmission fluid. They were prompt in letting me know what was wrong. They were upfront about the cost of the parts (my family checked out the costs for me to confirm) and the labor issues. They were very willing to work with me and my circumstances. Gordon specifically was very gracious and kind. THANK YOU!!! More
I paid $387.23 to have a complete brake job. After the second visit , the brakes still have a grinding noise when the brake pedal is applied. Jake Sweeney Chrysler refuses to honor the brake warranty. I second visit , the brakes still have a grinding noise when the brake pedal is applied. Jake Sweeney Chrysler refuses to honor the brake warranty. I am expected by Chrysler to pay to another dealership a diagnostic fee of $30 for Jake Sweeney's in inability to fix the brakes!!! More
My only interaction with this dealership has been via e-mail, and via their internet sales rep Marty Dietsch. I commend Marty for his frequent and personal e-mail responses to my questions. He does a g e-mail, and via their internet sales rep Marty Dietsch. I commend Marty for his frequent and personal e-mail responses to my questions. He does a good job providing internet-based car sales and support. More