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Jake Sweeney Buick GMC
Lebanon, OH
148 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection.
For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form.
When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 148 reviews
September 23, 2024
Brian Petrequin. Was wonderful helpful and knowledgeable. I would deal with him again and tell my friends to use him. He helped me alot Was wonderful helpful and knowledgeable. I would deal with him again and tell my friends to use him. He helped me alot More
by Judyh4617
Employees Worked With
Brian Petrequin
September 07, 2024
Tom Kohls was a pleasure to work with. He ordered a car to my specifications and helped me through the entire process. Extremely happy with the entire experience. He ordered a car to my specifications and helped me through the entire process. Extremely happy with the entire experience. More
by Thellmann
Employees Worked With
March 15, 2024
A good fit for us, after we caught another dealer quoting a price above their own on-line posting and inflating prices for accessories and then "discounting" them to "put money in our pocket." Brian was eas a price above their own on-line posting and inflating prices for accessories and then "discounting" them to "put money in our pocket." Brian was easy to work with, and honest. More
by deannorton
Employees Worked With
Brian Petrequin
August 18, 2022
DO NOT BUY A CAR FROM THIS DEALERSHIP. I purchased a 2017 Buick and within 1 month it was in the shop. First they said it was the turbo that needed fixed. Then my car almost died on me I purchased a 2017 Buick and within 1 month it was in the shop. First they said it was the turbo that needed fixed. Then my car almost died on me on Columbus Road. Black smoke coming out the back and no acceleration. Learned then that the engine blew. My ex-husband who referred me to this place said it was human error. There was no oil in the car so the engine blew. It’s now 2 months later and still no engine or car. Requested to have another car but they are saying there aren’t any banks that will work with me which is xx because I have 7 offers on the table but I have to ditch the Buick first because I can’t afford 2 car payments. Although Chris and Troy could not make anything happen, Joe Wise has been very kind. My only option is to wait for an engine that nobody knows when it will come and still paying the car payment. How do you not know to check oil before selling a car??? Unreal. More
by SC
Employees Worked With
Joe Wisely
February 05, 2022
jake Sweeney Buick gmc Lebanon Ohio. Went to buy a truck sit down to discuss prices. I brought it up online price. MRSP was listed and also a price. They came back with 5000 dollars over mRSP and wouldn’t u sit down to discuss prices. I brought it up online price. MRSP was listed and also a price. They came back with 5000 dollars over mRSP and wouldn’t use any discounts. Asked how come they wasn’t honoring their price listed. Said they didn’t have to. How I don’t know how it’s legal to advertise a price and they can say no we decided it’s 5000 more. Thought bubba was going to blow. More
by Vilaswiwi
January 06, 2022
Worst dealership I've ever been to 1st time buying a car last time buying a car there they even told me I can never bring my leased vehicle back to them for any kind of service because of the problems that last time buying a car there they even told me I can never bring my leased vehicle back to them for any kind of service because of the problems that they cause More
by 2051sh273
Employees Worked With
Katie
February 05, 2021
Buyer beware. The price they list on line may not be close to the price they quote you once you get into it. A supposed disclaimer at the bottom of their listings leaves much to be desired. close to the price they quote you once you get into it. A supposed disclaimer at the bottom of their listings leaves much to be desired. More
by wv1951
Employees Worked With
Andrew Haws
November 23, 2019
We had a great experience We always feel welcome at De Lords. Our salesman, Logan Henderson, was friendly, enthusiastic and very helpful. He was very patient in explaining al We always feel welcome at De Lords. Our salesman, Logan Henderson, was friendly, enthusiastic and very helpful. He was very patient in explaining all the features of our new purchase . We really like our Ford Escape. More
by paulsteiner
November 16, 2019
Just bought a new Buick Encore from Tim Long. Wow! Great salesman, no pressure, bent over backwards to find the car color and price! I’d give him 10 stars if I could!!! salesman, no pressure, bent over backwards to find the car color and price! I’d give him 10 stars if I could!!! More
by Debscarey
Employees Worked With
August 23, 2019
Great dealership Salesman Jason Vaughn was very helpful in the lease purchase of my new ST5 Cadillac. I love this dealership this was my second purchase from Bill Delo Salesman Jason Vaughn was very helpful in the lease purchase of my new ST5 Cadillac. I love this dealership this was my second purchase from Bill Delord and will continue to purchase from them. They are very good taking care of the customer. They go beyond the normal to make sure their customers get the very best of everything. More
by Cadyladydi
