Jake Sweeney Buick GMC

Overall the experience was very good. I feel I got a fair deal given that I am not a person who likes to haggle. Thanks! fair deal given that I am not a person who likes to haggle. Thanks! More

From the minute we walked in the door for the first time as a potential customer Doug Wade showed his professionalism and willingness to work with us to secure a deal for us to obtain a new vehicle for our as a potential customer Doug Wade showed his professionalism and willingness to work with us to secure a deal for us to obtain a new vehicle for our specific needs. Doug did everything possible to accommodate our wishes to get a new vehicle including offering to let us look at every one we wanted which turned out to be several. In simple terms Doug Wade got the deal done for us and we will always consider the Bill DeLord Auto Center as our #1 place to visit first as long as he works there. More

Great experience. This is my third vehicle I have leased from Bill DeLord. I have been pleased with each experience. Redi and Steve were both professional and helpful. from Bill DeLord. I have been pleased with each experience. Redi and Steve were both professional and helpful. More

This past November, I decided to look at new cars. My last new car purchase was 15 years ago and thought it might be time. I had planned only to test drive the 2014 Buick Regal. Upon walking into the s last new car purchase was 15 years ago and thought it might be time. I had planned only to test drive the 2014 Buick Regal. Upon walking into the showroom in mid-morning, I was greeted by Douglas Wade. Douglas seemed genuinely interested in how he could help me make the "right" decision. Although I thought I knew the exact car I wanted, after test driving it, I thought I'd go out on a limb and ask if I could also test drive the LaCrosse. Douglas cheerfully obliged and spent the necessary time with me to make sure I was comfortable in my decision. Although I had already decided ahead of time to come back on the weekend after thinking through this major purchase decision, Douglas asked that I at least talk with their Finance Manager to explore all options and to make sure I had all my questions answered. The rest is history. I left later that day with my new 2014 Buick Regal. I have brought my "second car" in for servicing (first time for giving the service department a try) and appreciated their attention, service and personal recommendations to fix my problem. I ran into Douglas at this time and he was just as friendly and accommodating as he was a couple of months earlier although he knew I was not in the market for another new car. I told him I loved my new Regal but he had to do something about this weather as I refuse to drive it in the nasty weather and when road conditions are as bad as they have been. On a final note, during this visit to the Service Department, I had several conversations with other Sales Consultants. Each was just as friendly to me, even after learning I was just in the showroom to "browse" while my car was being serviced.....almost as nice as Douglas. I already have and will continue to recommend Bill DeLord Autocenter to others. I will also be buying my next car from them....hopefully sooner than another fifteen years. More

Was not going to buy a car from this dealer again due to horrible services from previous purchased and service department. Because of the service I received from Doug is the only reason I brought the vehicl horrible services from previous purchased and service department. Because of the service I received from Doug is the only reason I brought the vehicle from this dealership More

Doug was upfront and informative about every aspect of the transaction. I was very pleased with the entire transaction. I would recommend this dealership for the purchase of an automobile. the transaction. I was very pleased with the entire transaction. I would recommend this dealership for the purchase of an automobile. More

Great experience. Willing and able to show me different vehicle options as well as work with me to make a deal that I was comfortable with. Redi was very friendly and accommodating. I was also able to read vehicle options as well as work with me to make a deal that I was comfortable with. Redi was very friendly and accommodating. I was also able to readily communicate during the process which allowed me to ask questions that I had forgot to at the dealership. More

From the moment we entered the dealership, we were treated like royalty by all the staff. Mr. Redi Shehu was very professional but made us feel very welcome and right at home. He went above and beyo treated like royalty by all the staff. Mr. Redi Shehu was very professional but made us feel very welcome and right at home. He went above and beyond and made sure we got the deal that was just right for us. We will definitely be buying vehicles from this dealership and Redi in the future. More

Our experience with the dealership and sales person was excellent. Steve was friendly and helpful and answered all questions we had. He handled everything in a very professional and capable way. He helpe excellent. Steve was friendly and helpful and answered all questions we had. He handled everything in a very professional and capable way. He helped us make a decision to lease a new 2014 Enclave when we turned in our 2011 vehicle. He walked us through all the steps in the decision making process and the decision to lease instead of purchase. In addition, Bill De Lord welcomed us and made himself known to us. We left with a new car and definitely will go back to the dealership for our next vehicle. More

All the people who we have dealt with are wonderful to work with. They make buying a car as pleasant of an experience as possible. They go above and beyond. Redi was willing to help us with all our qu work with. They make buying a car as pleasant of an experience as possible. They go above and beyond. Redi was willing to help us with all our questions. More