Jake Kaplan's Land Rover Warwick - Service Center

Expensive but necessary. A key component in selecting Land Rover is the use of a courtesy car. Often dealership does not have the fleet necessary to service all customers. A key component in selecting Land Rover is the use of a courtesy car. Often dealership does not have the fleet necessary to service all customers. We have one vehicle, therefore, it is imperative that we have access to a courtesy vehicle. We are in the market for a new vehicle, and access to a courtesy is tantamount for us and our future purchase rest heavily on availability to a such a vehicle. More

Service A routine service was scheduled along with several small items which we requested to be addressed. As usual Mike called with costs and timeframe for a A routine service was scheduled along with several small items which we requested to be addressed. As usual Mike called with costs and timeframe for any items that were not included in the service. After approving the additional work was completed within the same timeframe as the original scheduled service. More

A team that gets it right the first time. Very good experience so far with this dealership. Having just finished my forth service having moved up from Va Beach last year, I’m please with all a Very good experience so far with this dealership. Having just finished my forth service having moved up from Va Beach last year, I’m please with all aspects of service so far. More

regular yearly service Good vehicle service and friendly customer service. Barbara explained what was going to be done and the cost .Overall a very positive experience. Barb Good vehicle service and friendly customer service. Barbara explained what was going to be done and the cost .Overall a very positive experience. Barbara is always very helpful. More

45000 mile check up Easy to drop off, Barbara explained the service that was going to be done and the cost. Stayed in touch during process and then to let me know when Easy to drop off, Barbara explained the service that was going to be done and the cost. Stayed in touch during process and then to let me know when vehicle was ready. More

Extraordinary service - Above & Beyond I had to take my car in for "unplanned" service just 2-3 weeks after the initial purchase (its a CPO). As anyone would understand, definitely not some I had to take my car in for "unplanned" service just 2-3 weeks after the initial purchase (its a CPO). As anyone would understand, definitely not something I was expecting. At least not this quickly. The dealership handled my case with the utmost professionalism and understanding. The turnover was almost immediate; I received multiple personal calls with explanations on the what needed be serviced, what was serviced, and once it was actually completed and ready. (On this note, kudos once again to JC for his extraordinary courtesy). Fortunately, it wasn't anything overwhelming and my LR4 and I are back together once again! ~LT. More

Excellent as always Always top notch...always great...excellent service...timely...and polite...took me on an emergency to repair breaks...completed annual service as wel Always top notch...always great...excellent service...timely...and polite...took me on an emergency to repair breaks...completed annual service as well. ..thanks all... More

Very responsive Quick, responsive and thorough service from the moment of the first call to the pick up of my car. All aspects were great, approachable friendly. Quick, responsive and thorough service from the moment of the first call to the pick up of my car. All aspects were great, approachable friendly. More

evoque owner Have had my Evoque serviced at Jake Kaplan since it's purchase in 2014. I've never been disappointed with the treatment and service I've received. Have had my Evoque serviced at Jake Kaplan since it's purchase in 2014. I've never been disappointed with the treatment and service I've received. More

Service Had our Range Rover Sport 2011 serviced and detailed thevehicle looks Brand New!! Barbara is a pleasure to deal with!! Will definitely be having it se Had our Range Rover Sport 2011 serviced and detailed thevehicle looks Brand New!! Barbara is a pleasure to deal with!! Will definitely be having it serviced again!! More