Jake Kaplan's Land Rover Warwick - Service Center
Warwick, RI
346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center
Professional and courteous Scheduled oil change service went smoothly. Price and time frame for service was as promised. I didn’t mind waiting in the waiting area. Would sched Scheduled oil change service went smoothly. Price and time frame for service was as promised. I didn’t mind waiting in the waiting area. Would schedule service again. More
GREAT Positive attentive to all the needs of there customers this dealership is extremely family oriented always a pleasure to work with. All I can say is Positive attentive to all the needs of there customers this dealership is extremely family oriented always a pleasure to work with. All I can say is thank you. More
Excellent care and workmanship. Highly professional.Always takes excellent care of my vehicle and respond immediately to any concerns. Delivery is prompt and p care and workmanship. Highly professional.Always takes excellent care of my vehicle and respond immediately to any concerns. Delivery is prompt and pick up is as scheduled. Efficient and accurate at all times. More
service Long time customer, serviced both of my Land Rovers over the week. Co ordination went well. I intend to continue to use this dealership for their on Long time customer, serviced both of my Land Rovers over the week. Co ordination went well. I intend to continue to use this dealership for their ongoing service. More
A pleasure to use the service center at Land Rover Warwick In comparison to other service centers I've used over the decades with other vehicles, Land Rover Warwick is by far my favorite. The key reason is tha In comparison to other service centers I've used over the decades with other vehicles, Land Rover Warwick is by far my favorite. The key reason is that I trust them. They service my car well. They let me know the cost in advance. They are available to help me if I call with a question (e.g., tire pressure) or have difficulty on the road. For example, once when my car was shaking in the winter, Lori had me come in right away and showed me that when snow gets unevenly wedged in the tire area, the car will shake a bit since the snow-weighted wheels put it a bit out of balance. Sure enough - taking out the snow solved the problem. Barbara, Paul, Lori, and the men who help with the car have been friendly. I like that the service center offers loaners. Sometimes I just enjoy doing my work for an hour or so in the waiting area - enjoying fresh fruit, coffee, and they also offer other snacks. They honor the LR coupons which helps reduce the price. I trust the quality of the work. More
Expensive but necessary. A key component in selecting Land Rover is the use of a courtesy car. Often dealership does not have the fleet necessary to service all customers. A key component in selecting Land Rover is the use of a courtesy car. Often dealership does not have the fleet necessary to service all customers. We have one vehicle, therefore, it is imperative that we have access to a courtesy vehicle. We are in the market for a new vehicle, and access to a courtesy is tantamount for us and our future purchase rest heavily on availability to a such a vehicle. More
Service A routine service was scheduled along with several small items which we requested to be addressed. As usual Mike called with costs and timeframe for a A routine service was scheduled along with several small items which we requested to be addressed. As usual Mike called with costs and timeframe for any items that were not included in the service. After approving the additional work was completed within the same timeframe as the original scheduled service. More
A team that gets it right the first time. Very good experience so far with this dealership. Having just finished my forth service having moved up from Va Beach last year, I’m please with all a Very good experience so far with this dealership. Having just finished my forth service having moved up from Va Beach last year, I’m please with all aspects of service so far. More
regular yearly service Good vehicle service and friendly customer service. Barbara explained what was going to be done and the cost .Overall a very positive experience. Barb Good vehicle service and friendly customer service. Barbara explained what was going to be done and the cost .Overall a very positive experience. Barbara is always very helpful. More
45000 mile check up Easy to drop off, Barbara explained the service that was going to be done and the cost. Stayed in touch during process and then to let me know when Easy to drop off, Barbara explained the service that was going to be done and the cost. Stayed in touch during process and then to let me know when vehicle was ready. More