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Jake Kaplan's Land Rover Warwick - Service Center

Warwick, RI

4.8
346 Reviews

346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center

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February 28, 2018

They were all booked up but managed to squeeze me in. Very accommodating and friendly. Not only did they get me in for the service I needed but also worked on my vehicle and had it ready for me in less th More

by Bowlbanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Barbara
February 01, 2018

I bought my second Jaguar because of the service. Mike Coccoli is great to work with and will do whatever it takes to satisfy the customer. His is very accurate with his delivery schedule. More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
February 01, 2018

Painless! It's just nice to deal with knowledgeable people without any problems or BS. I feel very confident/comfortable working with Mike with any of my vehic More

by STEPHANIE ROSSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Service)
January 11, 2018

Service Timely service. Very accommodating with pickup and delivery of my car. Good explanation of services performed and subsequent follow-up by the service More

by Jonnybird5295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Stenner
January 11, 2018

Speedy service for major repairs I enjoy coming to this dealership. Even though this survey is service related, I will buy another Jag here. Good explanation of services and gave me o More

by Karen C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Coccoli
January 05, 2018

No problem The schedule was kept. Car picked up without difficulty. Communicated with service well. Returned ahead of Schdule. Friendly return driver. I continue More

by james healy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service co-ordinator
January 03, 2018

Great Service My wife and I went to the dealership without having a scheduled appointment; however, that did not pose a problem. We were taken care of immediately More

by Richard C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The foreman of the service department
January 03, 2018

Excellent service! The service is great! My car was serviced...and everything was done right, and on time. I think it's the best dealership, with the best service. More

by susan pearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
December 28, 2017

Barbara was fantastic super accomodating It was an easy quick experience Barbara had me in and out in no time and I appreciate the communication of additional service needs and fees More

by Ashley Cullion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Stenner
December 28, 2017

Mike took great care of my Rangie Battery had died. Because the failure was within a year, they gave me a free replacement. Nice waiting area with coffee, snacks, and television. I hav More

by LRnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike