Jake Kaplan's Land Rover Warwick - Service Center

Bernie, my service rep, gets 5 stars for her great customer service. Very professional and went out of her way to get me a loaner when my “will wait” appointment turned into an all day repair job. A customer service. Very professional and went out of her way to get me a loaner when my “will wait” appointment turned into an all day repair job. Although Bernie gets 5 stars, I cannot give the dealership 5 stars because I think having to wait over 30 days for a simple oil change without a loaner is unacceptable, I have had my vehicle serviced 3 other times, and it is always at least a 30 day wait for an appointment. Not good enough for the price we pay for these vehicles! More

Make C scheduled and made sure the H422 vapor purge recall and RI inspection was completed on time. recall and RI inspection was completed on time. More

Bernadette and her crew managed the service to my Land Rover in a professional and efficient manner. I was able to have a loaner car...which is a great plus for my busy schedule. The detailing of the v Rover in a professional and efficient manner. I was able to have a loaner car...which is a great plus for my busy schedule. The detailing of the vehicle is spectacular as well! Bernadette is the BEST. Bea Spires More

do not ever buy a land rover ever my land rover discovery sport hse has a light checking light i did try to make an appointment guess they are taking new costumers so what king of s discovery sport hse has a light checking light i did try to make an appointment guess they are taking new costumers so what king of service is this i will advice DO NOT BUY a land rover ever again this company sucks they will lat you stuck it do sucks More

Bernadette was outstanding. She let me know from start to finish what my vehicle needed and explained it in full detail and made sure it was ready and retuned to me quickly. I’v She let me know from start to finish what my vehicle needed and explained it in full detail and made sure it was ready and retuned to me quickly. I’ve had other advisors there but she is the best! More

Bernie was great, had my vehicle expedited and back on the road in 48 hrs. the road in 48 hrs. More

As usual excellent service from Kaplan's, both in the scheduling and the quality of service. scheduling and the quality of service. More

Bernie was great - thanks! I’ll be back when my car needs additional repairs in the future! I’ll be back when my car needs additional repairs in the future! More

Everyone was very pleasant, courteous, and absolutely wonderful to my puppy. I realize it’s not the norm and they made him feel right at home. wonderful to my puppy. I realize it’s not the norm and they made him feel right at home. More

Micheal Coccia is the best! !! Your sales guys suck! Pompous attitudes, they wouldn’t survive in a pre COVID auto sales environment! !! Your sales guys suck! Pompous attitudes, they wouldn’t survive in a pre COVID auto sales environment! More