Jake Kaplan's Land Rover Warwick - Service Center
Warwick, RI
346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center
Service The service department reviewed and corrected an urgent issue quickly. Without this service I would not have had my vehicle for travel over the holid The service department reviewed and corrected an urgent issue quickly. Without this service I would not have had my vehicle for travel over the holiday weekend. Thank you! More
Tyson C. Reed Great service in and out same day good coordination with my sales guy and she got me a sticker which i needed for the vehicle w/o me asking. lov Great service in and out same day good coordination with my sales guy and she got me a sticker which i needed for the vehicle w/o me asking. love that kind of stuff. More
Roverlad They are a great team keeping my 2006 LR3 running strong. From finding a quick appointment time and getting me a loaner car on short notice. They are a great team keeping my 2006 LR3 running strong. From finding a quick appointment time and getting me a loaner car on short notice. More
Appointments loaner car service all worked out timly Her usual Mike Service manager got me in and out quickly and efficiently. Car was in great condition clean inside and out and My departure was effi Her usual Mike Service manager got me in and out quickly and efficiently. Car was in great condition clean inside and out and My departure was efficient More
Fabulous Dealership I purchased an F-Pace Jaguar in 2017. The car has been awesome...and the only thing more amazing than the car is the service that the dealership prov I purchased an F-Pace Jaguar in 2017. The car has been awesome...and the only thing more amazing than the car is the service that the dealership provides. I have purchased other brand vehicles (Dodge, Lexus, BMW, Mercedes) and have NEVER received the service that this dealership offers. Regardless of whether you have a mechanical issue or service need, they are the tops in the industry and I would give then 100 stars if I could. My service adviser Barbara is incredibly accommodating and efficient and does a fabulous job! More
semiannual mintgenance Service was excellent.and I was treated very well. Mike explained work to be done in a manner that I could understand, It has always been a pleasur Service was excellent.and I was treated very well. Mike explained work to be done in a manner that I could understand, It has always been a pleasure to work with him. More
Excellent Experience Across The Board!! I purchased a used Range Rover in Aug 2017. Elaine went above and beyond to make me feel welcomed. I can't imagine dealing with anyone else but Elaine I purchased a used Range Rover in Aug 2017. Elaine went above and beyond to make me feel welcomed. I can't imagine dealing with anyone else but Elaine! She knew exactly what I was looking for in a vehicle. It was a pain free experience buying from the Kaplan family. And still today Elaine treats me as if it's the first time we've meet. Elaine is very personable, a real joy to work with or when you just stop in to say hello! Service dept has been amazing!! I work with Barbara who goes out if her way to be sure my vehicle needs are addressed quickly & efficiently. Barbara treats you like you are her only client. I never have to wait an unreasonable amount of time to get an appt. When I am there for my appt, I have a clean loaner ready and waiting. The turn around time to get my vehicle back is quick. Barbara keeps me informed by email, text or a call. Barbara takes the time to to be sure car and driver are #1! I am pleased to say that Luke in service has been awesome! He has been out to test drive my vehicle with me. I am impressed to see how readily available Luke makes himself for the customer. Luke is very patient understanding and provides you with an education not just a solution. Buy and service with confidence...I did you should too! More
Great Barbara was great as well as the driver who dropped off the car. I think $643 for an oil change is excessive. I do like all the new updates. Barbara was great as well as the driver who dropped off the car. I think $643 for an oil change is excessive. I do like all the new updates. More