Jake Kaplan's Land Rover Warwick - Service Center

Needed an appointment to get a new battery ASAP & got one with Barbara’s help!! Great customer service every time needing something done to my Vehicle with Barbara’s help!! Great customer service every time needing something done to my Vehicle More

Service call We were totally pleased with our service experience and our car was returned in satisfactory condition. We lease a Jaguar and enjoy the comfort and qu We were totally pleased with our service experience and our car was returned in satisfactory condition. We lease a Jaguar and enjoy the comfort and quality of the vehicle More

Never been treated The worst service I ever had, and Made me feel like i was a second hand customer. Had my friend drop off my Range Rover on Monday because I was g The worst service I ever had, and Made me feel like i was a second hand customer. Had my friend drop off my Range Rover on Monday because I was getting an intermittent air bag light. So I waited a whole week and didn’t hear back from dealership. So I call the following Monday and spoke to Mike in service and was told that car had not be look at and to call my friend for updates. Then mike told me that would look at car that Monday. So then they told me that car was done on Saturday and I could pick it up. As soon as I turn on car, the light for airbag came on. I was so mad that they didn’t check. Was told that car would be look at immediately. No call Monday, so I call on Tuesday and talk to Mike again and he told me that did not work Monday so he order part on Tuesday and would be done on Wednesday. Crazy almost three weeks and guy tells me he does work Monday smh. Terrible customer service skills and almost 3 weeks with car or loaner. More

Professional and pleasant My Range Rover service appointment was professional. All work was completed in a timely manner.i would highly recommend purchasing a vehicle from this My Range Rover service appointment was professional. All work was completed in a timely manner.i would highly recommend purchasing a vehicle from this location. I have purchasing Range Rovers here for many years. More

Excellent Barbara Stenner is always very helpful, professional and courteous. Goes out of her way to accommodate your needs. Makes sure you are happy when you l Barbara Stenner is always very helpful, professional and courteous. Goes out of her way to accommodate your needs. Makes sure you are happy when you leave. More

They were so nice to deal with... I was the wreak because I had a nail in my tire...Mike in service was so pleasant and professional that I regained my calmness and my car was ready in no time, right up to t I had a nail in my tire...Mike in service was so pleasant and professional that I regained my calmness and my car was ready in no time, right up to the door!!! Thank you for your great service!!! More

Regular service appointment Great job done!! Car picked up service done well everything I asked for was taken care of and then the car was delivered back to me the next day. Than Great job done!! Car picked up service done well everything I asked for was taken care of and then the car was delivered back to me the next day. Thanks More

Service I always receive wonderful service at Jake Kaplan's ... Mike Coccoli is always helpful ... The service is always done on time and is always returned c I always receive wonderful service at Jake Kaplan's ... Mike Coccoli is always helpful ... The service is always done on time and is always returned clean ... More

Service review I was going away and Mike squeezed me in on a moments notice.. even had the car cleaned for me.. Thanks Mike.. I would have had to use another car t I was going away and Mike squeezed me in on a moments notice.. even had the car cleaned for me.. Thanks Mike.. I would have had to use another car to take my kids Hiking for the weekend. I know you were busy but you still accommodated.. More

Great experience Nothing but good things to say about this dealership and the entire staff. Quick turn around time and was spot on with the service . Great experience Nothing but good things to say about this dealership and the entire staff. Quick turn around time and was spot on with the service . Great experience More