Jake Kaplan's Land Rover Warwick - Service Center
Warwick, RI
346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center
Easy to plan and seamless work in replacing my windshield. Getting my car back clean on top of that was just an added bonus. Thanks Mike and the gentleman who brought out my loaner was super kind. windshield. Getting my car back clean on top of that was just an added bonus. Thanks Mike and the gentleman who brought out my loaner was super kind. Much appreciated! More
30000 mile service Barbara my service advisor always takes good care of me and my Range Rover Sport.I can always count on great service and a friendly atmosphere At Jake Barbara my service advisor always takes good care of me and my Range Rover Sport.I can always count on great service and a friendly atmosphere At Jake Kaplan's. More
Excellent service from start to finish. I was kept up to date with my service advisor (Barbara). The best part is, I never need to call the dealership, Barbara provided me with her cell phone number. I si date with my service advisor (Barbara). The best part is, I never need to call the dealership, Barbara provided me with her cell phone number. I simply text Her with my issues if any at all and she responds back immediately every time. She even sets the appts for me through text... it’s so much easier then me calling the dealership...great service.... That by far is the most important thing for me... More
Same day service appointment Called to schedule my Land Rover Discovery because a bulb was out in one of my headlights. Was asked if I could bring it in right away. Got me in and Called to schedule my Land Rover Discovery because a bulb was out in one of my headlights. Was asked if I could bring it in right away. Got me in and out in no time. More
great service My service work was great, however I am waiting for warranty information on my wheels because the paint is peeling off with only 28K miles on them. My service work was great, however I am waiting for warranty information on my wheels because the paint is peeling off with only 28K miles on them. More
excellent service My car went in for regular service and I was treated well and my car was properly serviced and maintained. Excellent repair department and it encoura My car went in for regular service and I was treated well and my car was properly serviced and maintained. Excellent repair department and it encourages me to buy and service here again! More
Great service as usual. I received great service as usual. The drop-off/pick-up and loaner is very helpful as well. Barbara and the staff are great to work with, thanks, I received great service as usual. The drop-off/pick-up and loaner is very helpful as well. Barbara and the staff are great to work with, thanks, More
Perfect customer service I've been very pleased with your customer service department. You have some of the best people I've encountered working for you. Reward them!!!! I've been very pleased with your customer service department. You have some of the best people I've encountered working for you. Reward them!!!! More
Quality care The expectation was that we would receive quality service and consideration from an elite dealership. Simply stated, that expectation was met. The s The expectation was that we would receive quality service and consideration from an elite dealership. Simply stated, that expectation was met. The service department listened first and asked follow-up questions, then updated the status after putting hands to vehicle. More
My Jaguar told me I needed brake pads Brought my car for service and received a pretty new loner car - Land Rover Discovery ... My car needed needed rear brake pads and rotors, rear tires, Brought my car for service and received a pretty new loner car - Land Rover Discovery ... My car needed needed rear brake pads and rotors, rear tires, air filters, wheel alignment, and front tire balance ... Approved the services suggested and had my car back the next day ... Mike in service was awesome as always ... More