Jaguar Woodland Hills - Service Center

I am a huge fan of Jaguar Woodland Hills. I am on my fourth Jaguar XF and they take such great care of my car, while treating me like family. The most important aspect of any business is th I am on my fourth Jaguar XF and they take such great care of my car, while treating me like family. The most important aspect of any business is the customer service they provide, and in this area, they are as good as it gets. Specifically, my service representative is Justin Brill, and in my 12 years of leasing Jaguars, he is by far my favorite person, and many others are terrific. Justin treats me like family, always patiently listens to my concerns, updates me regularly about the status of my car, and makes sure I always leave with a big smile. As someone who works in the service industry, I am very sensitive to this part of a business. This is how I can see that Justin is not just great but extraordinary. Thank you Justin for care and kindness, and for making me a Jaguar customer for life. More

Five stars for Jaguar Woodland Hills Service Department. The repairs on my car turned out to be a much more arduous undertaking than I could’ve ever imagined. Mark Shuler, my service advisor kept me updat The repairs on my car turned out to be a much more arduous undertaking than I could’ve ever imagined. Mark Shuler, my service advisor kept me updated on what was going on with my car step by step even when all he had to tell me was, “We are at a loss but won’t give up until we figure it out.” He was professional, honest and in the end made sure that my experience ended on a great note. My car is running like it’s brand new. Special shout out to the mechanics who worked tirelessly to make it happen. More

Very professional, great communication, they care about the customer needs. Very attentive and always help to get a problem resolved. the customer needs. Very attentive and always help to get a problem resolved. More

I went to receive service. However I required feedback from the dealer on some issue with my service being completed early by the dealer I purchased it from. The person that p However I required feedback from the dealer on some issue with my service being completed early by the dealer I purchased it from. The person that provided my service said they would reach out to me in a few days. It’s been 2 weeks and I have not heard back. I have called and left messages but no one has responded. I am very disappointed in Jaguar of Woodland Hills. I’m sure they would be happy to sell me a car though. More

Fair so far. Hope ta this continues for the rest of the time we use them. Hope ta this continues for the rest of the time we use them. More

Dino in sales and Joe and Megan in service do a great job... The tech even notified me online when he was working on my car to explain to me that I did NOT need a costly service, just a computer reset... job... The tech even notified me online when he was working on my car to explain to me that I did NOT need a costly service, just a computer reset..... More

Good customer service and followed up, as a first time customers I received a call from the General Manager to make sure I was satisfied with my visit, they will make you satisfied, work on my Jaguar XF customers I received a call from the General Manager to make sure I was satisfied with my visit, they will make you satisfied, work on my Jaguar XF More

Service for my e-pace was done in a timely manner. Personnel were friendly. Transportation both ways via Uber was provided by the dealership. Personnel were friendly. Transportation both ways via Uber was provided by the dealership. More

Robert and Team did an awesome job of getting my jag serviced. They got my speakers fixed in no time and the service was quick. I was updated everytime a service was done on my car. 10/10 service. serviced. They got my speakers fixed in no time and the service was quick. I was updated everytime a service was done on my car. 10/10 service. More

Very friendly, informative, and punctual customer service ever received. Definitely making it my primary service center. ever received. Definitely making it my primary service center. More