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97 Reviews of Jaguar Sudbury - Service Center
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June 15, 2021
Outstanding service!!! Javier was very kind and took a lot of time explaining everything to me. I feel very safe with him as my service advisor. Thank you Javier!!! lot of time explaining everything to me. I feel very safe with him as my service advisor. Thank you Javier!!! More
by Thelewishome
May 28, 2021
This is a great place to get your car serviced. It’s newly renovated. The customer lounge is comfortable and bright. The people are very polite and friendly. newly renovated. The customer lounge is comfortable and bright. The people are very polite and friendly. More
by Vincent.nave
Employees Worked With
May 27, 2021
Always exemplary service!I have worked with this Always exemplary service! I have worked with this dealership since they acquired the Jaguar brand and am always impressed by the treatment that my ve Always exemplary service! I have worked with this dealership since they acquired the Jaguar brand and am always impressed by the treatment that my vehicle and I receive. More
by John
May 14, 2021
I am very pleased with the service at Jaguar in Sudbury, MA. I enjoyed working with the service man. He was extremely helpful in every way possible. Thanks Jorge!! MA. I enjoyed working with the service man. He was extremely helpful in every way possible. Thanks Jorge!! More
by Pamelavalorie
Employees Worked With
Jorge in service
May 13, 2021
Service was scheduled quickly. The dealer stood behind Service was scheduled quickly. The dealer stood behind the product and made the repair quickly. There was a situation with a manufacturer (tires) de Service was scheduled quickly. The dealer stood behind the product and made the repair quickly. There was a situation with a manufacturer (tires) defect. Service department went to bat for us and got the product covered. First class service! We’ll be back again! More
by DennisClair
April 20, 2021
Always great service. Jorge quickly moved us through the process and had us on our way; paperwork was ready for signature and loaner was ready to go. process and had us on our way; paperwork was ready for signature and loaner was ready to go. More
by szot999
Employees Worked With
Jorge
April 14, 2021
Wonderful experience upon arrival. Met by welcoming staff and brand new service garage. Very prompt service by Thomas and waited in customer lounge with available coffee bar. Issue was addressed in timely and brand new service garage. Very prompt service by Thomas and waited in customer lounge with available coffee bar. Issue was addressed in timely manner and out the door within hour. Highly recommend the entire service staff and dealership. More
by runner55
Employees Worked With
Tom Shusda
September 20, 2019
Help over the phone Manny was great helping set up the in control remote system over the phone. The vehicle was purchased used from a non jaguar dealer so I consider this Manny was great helping set up the in control remote system over the phone. The vehicle was purchased used from a non jaguar dealer so I consider this above and beyond helping with this. More
by K
Employees Worked With
Manny, Manny Diaz
August 28, 2019
They dont listen..they take your money and run Also leased a F type Jag from here. Will not be recommending this dealership or any Herb Chambers outfit to anyone as they don't listen, charge you fo Also leased a F type Jag from here. Will not be recommending this dealership or any Herb Chambers outfit to anyone as they don't listen, charge you for work they didn't do. The car was worse post their service than prior. Takes them ages to undertake the work, was told was an overnight, was 8 days. Portray themselves on service but provide an awful one. This dealership is in an awful location for after sales service, Rte 20 is a nightmare, takes to long to get there. the loaner program is an apt in 2 weeks, too long..they make you drive back and forth on rte 20 for service which isn't delivered and you sit waiting for multiple hours as well, wasting your time. Think you may detect that after getting 2 vehicles, both high end, I will not be going back nor recommending. Go elsewhere.. More
by Not Impressed
Employees Worked With
David Melkonian, Bobby Strickland, Frank Fox
