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Jaguar Sudbury - Service Center

Sudbury, MA

4.8
97 Reviews

97 Reviews of Jaguar Sudbury - Service Center

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November 21, 2024

I've been a loyal customer at this particular dealership, and have bought two cars there and never had any bad experience with the sales department or anything like that, I've only had very positive welcomin More

by 80sdrummer89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Dave, thank you for sharing this wonderful feedback about your experiences with Jaguar Sudbury! We're delighted to hear that Bobby has consistently provided exceptional service, making a significant impact on your dealership experience. Your feedback is invaluable, and we'll be sure to pass along the praise. Looking forward to continuing to serve you in the future!

November 21, 2024

Derek, my service advisor was fantastic! He was knowledgeable, respectful, and quick to help. I would recommend, Derek and this dealership to anyone. More

by cskoglund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to hear that Derek provided you with fantastic service at Jaguar Sudbury! Thank you for recommending us, and we look forward to assisting you again in the future.

November 11, 2024

Excellent service - highly organized and friendly. I have purchased two cars from this dealership over the past 8 years and this last experience was, by far, the best I’ve ever had - they have really More

by Heart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Boller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacia
Nov 12, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for sharing your experience with us at Jaguar Sudbury! We're delighted to hear that our team exceeded expectations and made this purchase the best one yet. We appreciate your loyalty over the years and look forward to serving you again in the future!

November 07, 2024

Very clean and upscale facility reflects the high end brand. Derek was very friendly, easy to deal with, and communicated well. Very happy with the work performed on my vehicle. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Boller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Caissie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Tony, we're happy to hear you had a pleasant experience with Derek & the team here at Jaguar Sudbury. Thank you for sharing your positive experience with us!

October 18, 2024

Derek is wonderful. Very detailed oriented and great with status updates for your vehicle. I enjoy working with him More

by Kat122879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi Kat, we're delighted to hear that Derek provided you with detailed updates and a great experience at Jaguar Sudbury. Thank you for sharing your positive feedback! Safe travels!

October 02, 2024

Jaguar Sudbury and Robert Wendler always provide top service. They are very detailed and customer oriented. More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Corey, we're delighted to hear that Robert and the team at Jaguar Sudbury provided you with top-notch service. Thanks for sharing your positive experience!

October 02, 2024

The dealership was extremely clean and friendly from the time I arrive to the time my car was ready More

by mark.pilotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduarda Gomes
Oct 02, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you, Mark! We look forward to seeing you again! - Jaguar Sudbury

August 07, 2024

I brought the Range Rover Sport in because there was an intermittent misfire. They did a diagnostic check and found that the misfire was in 4 out of 6 cylinders. They did a software update which eliminated More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduarda Gomes
Aug 07, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for sharing your positive experience with Jaguar Sudbury! We're glad to hear that Eduarda and the team were able to resolve the issue and provide excellent service. Enjoy your smooth ride in the Range Rover Sport!

July 29, 2024

service advisor attentive as to needs and made sure that all required service was done More

by danajohn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduarda
Aug 01, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Dana, We're happy to hear our team made this a great experience! Thank you for choosing Jaguar Sudbury!

July 27, 2024

Purchasing was grear. Salesperson was fantastic. No pressure, fair, great followup. First time back for service was awful. I definitely will not be going back. More

by HA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Caissie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

If you're open to discussing further, please reach out so we can make things right. Thank you, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

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